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4.8

Based on 1666 reviews

Total Air Inc.

4.8

Frederick Lee

15:03 18 Jul 25

FAST reply to call for service... Within the hour... Service personnel friendly and thorough...Explained problem and presented alternatives / options ..Needed AC motor replaced... Technician was friendly and professional...

Michael Friedman

20:32 17 Jul 25

Total air is awesome. They are prompt, quick and get the job done. Thank you especially to my sales specialist (sorry forgot his name) and Anthony and the crew for installation.

Cynthia Lloyd

19:34 17 Jul 25

Team was thorough and explained everything clearly. Professional

Karen Russell

18:24 16 Jul 25

My AC was fried by lightning yesterday and they came out the next morning.They took care of the problem and ordered the needed part.

Cliff Ruffner

23:20 14 Jul 25

Andres Capous

19:15 14 Jul 25

Dan E helped me today. I’ve felt in the past like folks are selling me more than i need, but Dan was the perfect example of someone who just wants to help you. He sold me things i really needed, in a very professional and respectful way. Showed me the facts and explained very eloquently. I will continue to do business with these folks if these are the guys they’re sending to do these jobs. Thanks Dan!

Jason Hindmarsh

18:48 12 Jul 25

So I am in the construction industry and I have never had an amazing experience like the one Alvaro hernandez performed. The customer service was above and beyond. I will be recommending this company and Alvaro to everyone!!! Thank you Alvaro and total air

Donna Owens

21:22 11 Jul 25

Very pleased with Total Air. They are an honest company with honest and professional personnel. You can't go wrong with Total Air

Frankie Varner

15:53 10 Jul 25

Alvaro...very helpful, professional and efficient. Great tech hope to have him for all of my tune ups.

Byron Broun

10:19 10 Jul 25

Very professional and reliable service. The customer service is top notch!

Ken Cohen

00:28 10 Jul 25

Raina Jones

17:09 08 Jul 25

We had Caled Dyson come service our AC"s today. He was fantastic. He was very friendly, knowledgeable and professional.We will certainly have him come back to service our AC's on our next appointment.

amy williams

16:51 08 Jul 25

Total Air is the best. They are responsive and care about the customer. They explain things and are always helpful. The workers always clean up after themselves too. Thank you for another great service.

Vickie Smith

18:11 07 Jul 25

Daniel Eaton took the time to explain everything to me. He mafe sure system was functioning properly and cleared the lines before he left. The was very courteous and personable.

Stuart Willis

15:50 07 Jul 25

Great value. Great people. Great experience.

Renea Palen

18:13 04 Jul 25

This is an edited review because my first one was originally a 1 star, I am coming back to edit as this is a business with integrity that's owns their mistakes and will do their best to rectify the issue... any business with integrity and can admit when they mess up(we are human we ALL A MESS UP) I can definitely forgive and give another shot! Thank you for showing integrity I appreciate that more than you know

JoEtta Bauer

17:21 04 Jul 25

*Collin Eckerd did a great job of identifying the problem and fixing my heating unit. He was very knowledgeable and professional. I would recommend Total air St. Pete for sure. Their dispatcher really cares about the customer. Thank you.

John Moore

18:01 29 Jun 25

It was a great experience, Matt was very professional.

Linda Moynihan

17:36 27 Jun 25

Awesome job

Adam Presler

21:29 24 Jun 25

Dwayne Elliott

20:16 21 Jun 25

Technician Alvaro was very nice, professional and courteous. He explained my problem in a way that I understood and was honest straight forward with his pricing. The results were undeniably fantastic. I would recommend Total Air to anyone needing AC repair.

Alvin Lopez-Hernandez

11:04 20 Jun 25

Cynthia Hassett-King

20:03 18 Jun 25

Always happy with Total Air. We have had them for many years.Can't say enough good about Total Air. They have gone above and beyond putting in A/C in (we were flooded on 9-26-24. They are the best.

Chris Fitzpatrick

19:21 18 Jun 25

I have been a customer since purchasing my home and they have always been great to work with. The technicians are knowledgeable and all around good people. I would highly recommend them.

Emily Carter

01:56 17 Jun 25

Our technician, Daniel Eaton, is our hero today! He was so friendly, polite, and he loved our huge dogs. He worked outside in the heat for like 6 hours, well after 5:00, to make sure we were up and running. Daniel went above and beyond to clean our system up, teach me about what was going on, and ultimately get our house down from 94 degrees upstairs to a great 70 degrees just a few hours after he finished the repair. We’re going to request him for our regular maintenance in the future, and we will be calling the office tomorrow to let them know ourselves how awesome he was! If you get Daniel as your tech, you won’t be disappointed. Thanks again, Dan, Callie has ditched her fan!

Rachel Macleod

20:25 16 Jun 25

My outside ac compressor outside kept shutting down, the system was 5 years old and the original company that installed it was bought out. I called Total Air and they were out here the same day to service and repair the system. The technician, Nick was polite, knowlegable and explained the problem with the repairs needed. Extremely satisfied with Total Air and will recommend without hesitation.

Barb Tarr

18:50 14 Jun 25

Daniel was great. Prompt, neat, and did his job wonderfully

eileen nelson

23:47 13 Jun 25

Total Air is an AWESOME Company. Customer service is truly the best. Their response time to my A/C situation was on time as well as the professionalism the technician displayed was truly appreciated - Thank You Total Air

Jonathan Dessel

20:56 13 Jun 25

Megan White-Fink

19:25 13 Jun 25

I had issues with my duct work and insulation. Vincent and Anthony did a perfect job fixing the problems. They answered all my questions and were very professional. This company is by far the best that I have worked with.

Joe Waechter

14:56 13 Jun 25

I had a great experience with Dan who was friendly, thorough and professional. He took his time to listen to my concerns and diagnosed my problem. I'll be happy to use Total Air again.

Sandra Faber

23:01 12 Jun 25

We have used total air for about a year now. Excellent service and easy to work with. Had Caleb out last Monday for maintenance and cleaning and recommended a new unit as ours was on its last leg. Had Chris the comfort guy out that weekend and worked with us to get the best deal possible. Tuesday this week Anthony and Vincent showed up early for install! Cheri, Renee and anyone I’ve talked to on the phone are amazing! Can’t say enough great things about this company! Would give more stars if possible!

Joe Bozosi

13:33 12 Jun 25

Erik Ruiz

16:13 11 Jun 25

Total Air and my tech Alvaro in particular did an incredible job in fixing my out of commission AC. They had me back in running in no time and Alvaro was kind and knowledgable.

Joshua Roybal

16:12 11 Jun 25

Dan E. and Nick were absolutely outstanding. Best customer service I've had from any type of service in years. Had an issue with my mini split unit dumping condensate. Dan came out and found out it was a bad in-line condensate pump. Dan and Nick got a new part installed the same day, however at no fault to them the brand new part they installed was broken. They went above and beyond to get another pump expedited and installed it first thing the next day. They tested my system several times with no issues to confirm everything was working as it should.

Linda Jenquine

21:25 10 Jun 25

My unit was originally installed by another co. with the same brand of air conditioner and it turned out to be a three month nightmare. Someone suggested this co. & I have been with them ever since. The tech today, Alvaro was excellent, patient, & answered all my questions. The office staff is wonderful. Great company!!

J B

19:24 09 Jun 25

Dan E was out for maintenance and stayed a lot longer to educate me. On the process of what he was doing and how my actual air conditioning system works he use the hose he had on the truck and sprayed on my condenser coil I saw the dirt coming out of it he educated me on the filters that I've been using and let me know that they're good he educated me on indoor air quality and I've been having some issues with Pauline and dust in my house and he introduced me to a new kit and installed it and I feel like I was taking care of today and informed of all the parts and processes that he was doing so I could understand it in layman terms thank you total air and Dan

Chris French

16:41 09 Jun 25

Amazing experience with tech and front desk, will always choose Total Air for my AC needs.

Terry Williams

00:45 07 Jun 25

I had a service call for a semi-annual checkup. Dan Eaton was knowledgeable, personable and understanding of the situation with my AC unit. He understood my specific issue and explained exactly what it was in layman’s terms. Much appreciated!! Definitely a good reflection on this company!

mirific29

22:17 06 Jun 25

Very professional, reliable, and efficient, polite,I would definitely recommend this company to everyone, the crew is very caring and does a great job!!

psoelch

18:01 06 Jun 25

Dan did an outstanding job.Highly recommended

William Eldridge

20:10 05 Jun 25

The representative was polite, pleasant and informative. He took the time to explain what was wrong with the air conditioning unit and fixed it in a timely manor.

Tammy Bosco

15:20 05 Jun 25

My mini split wasn’t getting very cool and Total Air came out and got it taken care of. Highly recommend

Christine Zanolli

10:32 04 Jun 25

Prompt technician. Pleasant, and got the job done .

Jonathan Green

16:01 30 May 25

Total AC rocks, they even went to help my wife with car trouble.

Karen Williams

19:27 29 May 25

Came same day and fixed the problem right away!

Duncan Arp

20:26 28 May 25

I called Total Air yesterday to schedule a check-up for my AC unit, and they sent Alvaro out to me today. Alvaro is punctual, professional, thorough, and perfectly pleasant all around! He's an excellent representative of a top-notch company I've come to trust on every level.

Kasey Cassidy

13:57 28 May 25

Knowledgeable service technician. Took care of my preventative maintenance and answered all my questions.

kevin mcgovern

14:55 27 May 25

Christian Bures

15:03 23 May 25

Fast and comprehensive health explanations of everything, Caleb was great would recommend

Esme Rodriguez

23:20 22 May 25

From scheduling to install, Total Air was amazing. Anthony and Vincent are not only great at their job- they are kind people, which we need more of these days! I recommend this company for new units and service 101%!

Don Spatzer

18:50 22 May 25

The woman scheduling the appt. on the phone was very nice, helpful and respectful. I was able to get same day service, nice surprise. The tech, Nicholas McGrath, who worked on the unit was friendly and knowledgeable. He quickly diagnosed the problem and had the repair completed within a reasonable amount of time. This was the second time within two months that Total Air worked on my A/C, different issues, so far they've been a great all around company to rely on.

Kristin Hedstrom

17:41 22 May 25

I had a technician named Nick from Total Air service my air conditioning unit, and I couldn't be more impressed! He did an incredible job from start to finish.What truly stood out was his amazing communication. He clearly explained everything he was doing, answered all my questions, and kept me informed throughout the entire process. Beyond that, he was incredibly efficient, getting the job done thoroughly and quickly without sacrificing quality.Nick is a true professional, and I highly recommend him and Total Air for anyone needing AC service. Thank you, Nick, for your outstanding work!

Sarah Campanelli

23:21 21 May 25

Josh and Dennis were prompt and professional. They kept me updated on every step of the process and were very polite. I also appreciated that they were good with my friendly dogs. I would definitely recommend this company.

A.G.A. NATION

23:16 21 May 25

Both George and Marcus were great to work with as the front office staff. Very professional and prompt with communications!

Jessica Harris

02:16 21 May 25

4 years ago, I gave 5 stars and no details. It’s 2025 and this company…A M A Z I N G! I’m not sure how I found Total Air, but I thank GOD I did. I’ve been a loyal customer for years, and they’ve never missed, but this time? They outdid themselves. First, Pat (aka “Hannibal”) came to deliver some bad news, but instead of tears of anguish, he left me with tears of joy. Cool, calm, professional, and clearly the kind of leader that inspires excellence in his team. Now enter the MVPs: Vincent and Anthony (aka “Peck” and “Baracus”). These two built me a brand-new, state-of-the-art AC system like it was NASA-level engineering. What I had before was barely legal. What they gave me? A unit so clean and sealed, it looked like a gift straight from heaven. My house went from 95 degrees to 75 in 5 hours. I plan to sleep for the first time in a month and yes, I will pray blessings over them as I pass out in pure comfort. Extra love to Lori and the front office crew who took my panicked calls with grace and patience (bless y’all!). Oh and Nordyne? Their customer service belongs in the fiery pit of somewhere I don’t plan to visit. But Total Air? You have a customer for life, just call be “sis”. If you’re sweating and losing faith call Total Air. They’ll restore your comfort and your sanity.

Barbara Wasoba

21:56 20 May 25

Very efficient and explained everything

Tony Igel

17:53 19 May 25

High quality work evaluating and fixing a problem with my hvac

Jacob Kersten

19:38 15 May 25

Gabrielle Geiger

20:48 14 May 25

Álvaro is great! Came to save the day and diagnose a major problem I had. Thank you Total Air!

MJ H

23:00 13 May 25

Total Air helped me tremendously. My unit compressor blew up, was smoking, and thankfully did not catch on fire. They had a technician out within a few hours, had the parts needed for repair, and had my unit running again in 24 hours. They also installed a surge protector and other parts needed to keep my unit running effectively. I highly recommend!

Sydney Hyland

16:11 12 May 25

Robert Kirk

13:17 10 May 25

Friday morning and exactly on time Total Air was at my door. Even though it was a long day the guys were tremendous. I have a small condo and they had to replace the unit on my third story roof. It went flawlessly. Hats off to them.

Billy Brake

15:22 09 May 25

bob keckler

14:40 09 May 25

Fixed my issue quickly and was very professional.

Michael K

11:09 09 May 25

Josh W did a great job replacing the vents in our attic. Great job - thank you Josh and Total Air!

ann suppa

17:35 07 May 25

Total Air is always there to help you with problems that arise as soon as possible. Very helpful & they clean up their mess.

Glen Hitchcox

16:55 07 May 25

Julie Ingham

17:02 06 May 25

Excellent service as always!!

Seth Joern

19:11 05 May 25

Professional and kind. Great guy!

Tigre Cha Cha

19:35 02 May 25

Josh and the team did an excellent job and I'd recommend them to anyone

Ghost Talon1

18:41 29 Apr 25

Tech arrived on time, explained the service to be performed, provided photos and recommendations and ensured to answers to my questions. Thanks George and total air

Ron Hilton (Cryptohilton)

18:51 23 Apr 25

Marcus was extremely knowledgable and professional.

Benjamin Brackett

18:32 23 Apr 25

Sha’nya was top notch. A++++, very knowledgeable and clearly explained the needs of today’s visit. Excellent work employee, really appreciate his time today. Send him back!!

joshua van

13:48 22 Apr 25

We had some ductwork that needed to be replaced. One of our rooms wasn’t getting AC. Our technician Alvaro Hernandez was incredible. He was very professional, polite and did an amazing job. The latch that holds our big at door open was broken. He was completely understanding. I greatly appreciated How efficiently and quickly he worked. I have used a lot of AC companies over the years total Air has been by far the best of customer service and being upfront and honest and having very professional technicians Like Alvaro Hernandez.

Anne Fagan

12:55 22 Apr 25

Total Air is great to work with. Marcus, the technician we have had both times recently, does a terrific job and is very knowledgeable.

Doriana Atchley

21:34 21 Apr 25

Everything from my original call through the completion of the service was perfect!Everyone I communicated with was so nice, knowledgeable and friendly, they all cared and took pride in their service.The techs Vince and Anthony were unbelievable, worked 7 hours straight n did amazing job!I wish we did this sooner!Thank you, all! Keep up the amazing work!

Karen Holl Burdewick

20:26 18 Apr 25

Last minute scheduled appointment! Fantastic service as always!

Autumn Homer

00:45 18 Apr 25

Vincent, Anthony, and Sean did an excellent job installing new ac ducts! They were very nice and knowledgeable. I highly recommend!

DC Benny

17:06 17 Apr 25

very professional. Highly recommend.

Wendy Lang

13:58 14 Apr 25

Frank

11:57 12 Apr 25

Total Air called and scheduled my maintenance according to my plan, I like this proactive approach. Adrian a great and very personable tech arrived and serviced all of my units calling me to look at several areas so that I could be aware of certain potential events. He noted my UV light in the main system was very diminished and should be replaced.I asked them to replace but have to admit sticker shock at the cost. I do not believe that they would have to cost that much, I will check.I had a Total Air gift card which the tech did not know how to apply and a call to Lisa at customer service happily and easily took care of it, Thank you Lisa!I have used Total Air for many years and find them knowledgeable and able to solve any issues that I have. Again mind only concern is their cost mark up on accessory parts.

Bartholomew Perez

18:46 11 Apr 25

I called for a tune-up for two units and they exceeded any expectation I had. Klajdi Cuberi was my tech and he was very knowledgeable and patient with all my questions. Definitely ask for Klajdi if you appreciate the technical details and professional recommendations on maintaining your HVAC systems.

Pat Danahy

11:44 11 Apr 25

Adrian Nelson did a great job thanks total air I would recommend you to any body thanks

Marie Saveikis

20:57 09 Apr 25

Alvaro Hernandez

Gregory Lumley

14:22 09 Apr 25

Adrian nelson

Chris Feathers

13:23 09 Apr 25

We had our HVAC unit replaced by Total Air.Josh & Shawn did an excellent job installing the new system.I would highly recommend this company for any service.

Lenny Aron

23:24 08 Apr 25

Michael arrived on time, was very professional and friendly. Michael answered all my questions.

Edward Gross

18:26 08 Apr 25

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