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Google Rating
4.8
Based on 1454 reviews
Total Air Inc.
4.8
![Esther Oziel Esther Oziel](https://totalairinc.net/wp-content/plugins/business-reviews-bundle/assets/img/google_avatar.png)
Esther Oziel
22:20 26 Jul 24
Amazing service! Quick response! Fixed the main issue and diagnosed additional potential issues. Arianna was great!
![Larry Durst Larry Durst](https://totalairinc.net/wp-content/plugins/business-reviews-bundle/assets/img/google_avatar.png)
Larry Durst
14:38 26 Jul 24
Great service at a fair price. On time and extremely pleasant to work with. Highly recommend.
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Iris Pruitt
16:58 24 Jul 24
Josh , isiah , Anthony and kasey just installed the 5 ac cha for my family… another excellent job… we were forced to work with a different company threw a home warranty company., never do that again.. we are the total air family since our first ac 5 years ago.. these guys are the best.
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Peter Mantice
00:57 20 Jul 24
Same day prompt service. Spot-on recommendations by Marvin, my Service Tech. Marvin was very professional and easy to talk to. He explained everything that needed be done quite thoroughly. He not only told me he showed me.
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Shannan Triplett
18:59 16 Jul 24
I recently had the pleasure of working with Dakota Hammond of Total Air Inc. and I’m beyond impressed with the exceptional service and expertise he provided. From the moment he arrived, Dakota was professional, courteous, and attentive to our needs. He took the time to explain the problem in detail and offered practical solutions, ensuring we understood each step of the process. His work was thorough and efficient, and he left our system running better than ever.What sets Dakota apart is his dedication to customer satisfaction. He went above and beyond to ensure we were comfortable and happy with the service provided. I highly recommend Dakota Hammond for any air conditioning needs – his expertise and commitment to quality are truly unmatched.
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![Laddie Phommaleuth (Gratitude and Joy) Laddie Phommaleuth (Gratitude and Joy)](https://totalairinc.net/wp-content/plugins/business-reviews-bundle/assets/img/google_avatar.png)
Laddie Phommaleuth (Gratitude and Joy)
23:07 12 Jul 24
Thank you for working so hard! We appreciate it
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Su Starkey
01:15 12 Jul 24
An excellent experience. Casey, Anthony and Isaiah were very respectful, skilled and knowledgeable. They worked hard and got the job done, a long day for them but they were all just as cheerful at the end as they were when they started. Thank you guys. We would not hesitate to recommend you 100%.The first two photos are of our old system - definitely time for a change! They may have loaded as the last two photos.
![Karen Akins Karen Akins](https://totalairinc.net/wp-content/plugins/business-reviews-bundle/assets/img/google_avatar.png)
Karen Akins
18:44 11 Jul 24
They were able to expertly fix an issue that nobody else could figure out! I wish I would have used them for the initial installation!
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Jeff Saunders
17:55 11 Jul 24
Great service, explained what was wrong and why, answered all my questions to the best of his ability and gave me an honest assessment, would recommend
![Mark Winn Mark Winn](https://totalairinc.net/wp-content/plugins/business-reviews-bundle/assets/img/google_avatar.png)
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Joanne Friedland
22:40 10 Jul 24
I needed a repair on a rush basis because the sale of my house was scheduled to close. The people at Total Air were wonderfully responsive and fit in my repair on time, even though it was very short notice. They were always a delight to work with as well.
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Kenneth Stanley
15:59 03 Jul 24
Arianna answered all my questions, did a thorough check an my a/c and I was very satisfied with the service.
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Ted Eitel
15:00 02 Jul 24
Over the years I have had numerous companies doing repair or installation work for me.I was amazed how well your air install crew worked together. Five guys working for about 12 hours with no nonsense, arguing or bickering. They did a great job of installing our new Heat Pump. My hats off to these guys (and Total Air for putting the team together).SalesBillTechniciansJasonJoshSargeyJavierCarlos
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Jen Brown
19:51 28 Jun 24
Quick service scheduled within 24 hours of call.Jake, who came out, was communicative, taking time to explain the problem, what was needed, and what was being done, including pics. He was also completely transparent about pricing.Office was responsive and helpful as well. Communication about the appointment was fantastic and arrival was right on time! Even the dog loved Jake =)
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Art Fyvolent
17:22 28 Jun 24
Dakoda was able to solve my problem in just a few minutes. The company is always on top of everything and does a great job.
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Delene Cole
11:51 28 Jun 24
Fast friendly knowledgeable fair pricing, the tech knew their stuff had the part on the truck and no pressure to upsell ..what else can you want! Have them programed in my contacts now. Ariona was amazing and brilliant. Figured out the problem quickly explained it to me and fixed it. Five stars for sure.
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Thomas Murphy
18:10 27 Jun 24
These folks are great! Dakoda came today and did an excellent job. Discussed what issues there could be, assessed the situation, got our A/C working again and even told me that I need to consider replacing this old system. I have met 3 technicians from Total Air and recommended them 100%.
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Dana Peplinski
22:27 25 Jun 24
Amazing company very quick response. Angel the technician was super friendly professional. Had my issue diagnosed and fixed within 10 minutes. I definitely will be putting them on my speed dial.
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Hector Ramos
23:33 24 Jun 24
Their tech Angel was very thorough and took the time to explain everything. Great to work with.
![Margaret Wilson Margaret Wilson](https://totalairinc.net/wp-content/plugins/business-reviews-bundle/assets/img/google_avatar.png)
Margaret Wilson
12:45 23 Jun 24
Excellent prompt service. Nathan the technician was very thorough and great. Would highly recommend.
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Wendy Fretti
14:17 21 Jun 24
Thank you for your efficient service, I appreciate the information you provided and professionalism.
![J B J B](https://totalairinc.net/wp-content/plugins/business-reviews-bundle/assets/img/google_avatar.png)
J B
10:57 21 Jun 24
Last Monday, I had Dakoda come to my home to perform 6 month maintenance visit. He is very professional, friendly and knowledgeable. He's very thorough during the inspection and did a great job explaining tips to extend the life of my a/c. He didn't try to upsell, but I will have him return in 6 months to install the uv lights.
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Kevin McCauley
22:51 15 Jun 24
Our experience with Casey, Max, and Anthony installing our mini-split system can only be characterized accurately as one that excelled in customer satisfaction. Casey led his team throughout working efficiently with Anthony and Max to complete the installation. Ann and I were kept informed at all times with the status of the installation; and we were provided with an overview of the system and its operation. As someone who retired from a management career, I’m familiar with those who make a commitment to do their job correctly. Total-Air should be proud to have such exceptional talent on their staff.
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Veronica Stephens
13:30 15 Jun 24
I had a wonderful experience with Shantel I would like to keep her on my next service call please
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Patti Kreush
14:59 13 Jun 24
Casey was very knowledgable, neat, thorough and answers all questions. Very personable and respectful.
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Carissa Coleman
21:26 11 Jun 24
Casey did and team did an incredible job on the install. He made sure everything was done diligently, was very communicative, friendly and ensured I was happy with everything. Would highly recommend total air for a new HVAC install.
![Charles Ricketson Charles Ricketson](https://totalairinc.net/wp-content/plugins/business-reviews-bundle/assets/img/google_avatar.png)
Charles Ricketson
21:54 07 Jun 24
Prompt professional service. They should be considered for any of your AC/, Heating needs.
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Greg Wood
22:31 03 Jun 24
Kyle Crain did a fantastic job and very knowledgeable, he was very quick and solved the problem fast.
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Jim Dietz
12:19 02 Jun 24
Total Air responded to a failing system and diagnosed the problem. Their team is top notch - including supervisor Marvin and tech Dakoda.
![Jane Vorwig Jane Vorwig](https://totalairinc.net/wp-content/plugins/business-reviews-bundle/assets/img/google_avatar.png)
Jane Vorwig
00:53 01 Jun 24
Very pleased with Wade. Explained my problem and told me what I have to do.
![Jared Bunn Jared Bunn](https://totalairinc.net/wp-content/plugins/business-reviews-bundle/assets/img/google_avatar.png)
Jared Bunn
22:21 31 May 24
May 2024 update:I had Casey, Anthony, and Max over to install a new Ruud system. Total Air should call them their Total Pros, as that is an apt description. They took great care to do a careful and complete install. It went quite well, and I am pleased with the results so far. I would definitely recommend them for an install. Very professional the whole time. Thanks guys!!Old review from 9/2022: I had Austin Hickman this time for a regular maintenance visit. He did a great job. Quite friendly and knowledgeable. Very satisfied with total air still!
![Gregory Fuhrman Gregory Fuhrman](https://totalairinc.net/wp-content/plugins/business-reviews-bundle/assets/img/google_avatar.png)
Gregory Fuhrman
09:45 30 May 24
My tech, Marvin was great. He diagnosed quickly and had the problem fixed in no time. Nice, professional, efficient. Exactly what I needed.
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Joseph Donnelly
20:04 29 May 24
Fast response, excellent service. Not the first time we have called them and always completely satisfied.
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Sandra James
17:41 25 May 24
The company was very quick to respond when I had problems and the technicians worked very hard to get everything up and running again. Special thanks to Warren, Marcus and Marvin who worked until late Friday to get things working.
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D Robertson
00:25 25 May 24
I called in the morning and they had a technician out in the late afternoon. Very professional and even sent a picture of the technician so we would be comfortable. Good prices and glad I chose Total Air Care!
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Regina Sandbach
23:12 23 May 24
Professional, knowledgeable technicians. They explain things so I can understand and never come across in a disrespectful way.
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Lisa Kidwell
23:56 22 May 24
Casey and Isaiah were my technicians/installers for our new AC. They went above and beyond, were extremely professional and did an amazing job. From the quote from Chris to the install, it was a week and we couldn’t be happier with choosing Total Air. They did amazing job and would highly recommend them!
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Joe P
12:10 22 May 24
Dennis and Max went above and beyond to do a great job in relocating our AC condensor
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Victoria Falla
21:31 20 May 24
Just when it started steaming up in Florida, my AC unit blew its last stream of cool air before dying. I called Total Air who's been servicing my unit for over a year and they had a tech out the very next morning. After speaking with the tech and the ladies in the office, I decided to have the unit replaced instead of dropping money into a 19 year old unit. That very same evening, Total Air sent out an amazing Comfort Specialist, Chris, to evaluate my home and advise on the perfect size unit for my home.Chris worked with me to find the best unit in my budget and scheduled the new installation 2 days later!! From the time a tech came out, to my unit being installed was 3 days. I can't say enough about Total Air, my Comfort Specialist Chris and my installer, Casey. 5 stars all the way around. I'd recommend this crew anytime.
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Lori Sandbach
13:10 18 May 24
OUTSTANDING service!!! Dakota from Total Air was exceptional. He took time to fully explore what was going on with my system. He explained what he found and how to fix it. Dakota took extra time to check the entire system to ensure there are no other issues that could cause my air to stop working. I can’t recommend Total Air enough and especially Dakota!! Also a shout out to their office staff Lori who is always pleasant and prompt!
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William Garamella
19:38 17 May 24
Thanks Total Air and Tony for your professional top notch service. I look forward to seeing you net month for additional service at our home.
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Cindy Hanford
13:34 15 May 24
Tech was very professional, thorough and took the time to explain the problems and review options. Would definitely recommend Total Air
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Karen DeVries
12:04 15 May 24
Marcus came out and diagnosed a bad compressor on the AC. He created a temporary fix while the parts were on order. Great communication! The AC is now working great! Thank you Marcus!
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Judy Laky
00:06 14 May 24
Arionna was professional and knowledgeable. She made good recommendations as well as did a thorough inspection of my A/C unit. I was very satisfied with her service.
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Connie Nelson
14:52 09 May 24
The crew was here early and they were great. Everyone from 1st phone call till I had air again was above and beyond nice.
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Imogene Kluson
22:20 07 May 24
Tony was very professional and helpful.We are pleased with the service he provided.
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David Ray
11:22 04 May 24
Wade was professional in his approach and his knowledge of AC systems and enjoyment of his trade was noted
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Lorena Grizzle
23:07 03 May 24
The installers were very professional. I will use Total Air to replace my other mini-split when it needs replacing. My husband was impressed with the quality of the unit. Thank you Josh, Dennis and Max!
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Christy French
14:06 03 May 24
Arionna was quick, efficient and very professional. Quick service and they fit me into their busy schedule since my AC completely stopped working. Thanks so much for the excellent service and getting my AC back on and feeling like the Artic again 😆Great communication throughout, via text updates, even with a pic of the technician arriving. Thanks again, now future repairs won't be so scary of the unknown.
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Jana Magee
20:15 30 Apr 24
I had to make two calls and both of the girls that I spoke with were amazingly friendly and helpful. They got out here quick, their technician Tony was awesome as well. I'm sold on these people and I bought their yearly contract. I'm cool as a cucumber and I cannot recommend total air enough
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