Seminole, FL

Office: Comfort Advisor equipment, ductwork, and blown insulation. Arrived at the home and met with the homeowner. She mentioned that they did flush the drain line. It is operating upon arrival. Removed panel from air handler and flushed from that point. Replaced “P” trap and primed. Refrigerant charge slightly high head pressure. Temperature at the supply is 57 degrees. Findings: 1. air handler leaning to the right slightly. 2. Evaporator coils dirty 3. Contactor arched 4. Head to capacitor rusty 5. Inside of air handler has biological growth. 6. Recommend Comfort Advisor to discuss with the homeowner options for equipment replacement, duct work, and blownin insulation. Drain

Called out today due to no cooling. Upon arrival I found that the system was completely frozen over. I ran the system in heat mode and allowed ice to thaw. Checked refrigerant pressures and found the system low on charge. I found oil in the drain pan. Confirmed leak in the evaporator coil. Client stated that she cannot afford that repair at this time. I will contact the office for any member discounts that we can apply as well as financing options. I added refrigerant to the system and we can compare pressures during next months maintenance. Checked electronics and motor components. Replaced client provided filter. System is now operating properly. Thank you for always choosing Total Air!

Cut the return back approximately 4 ft and spliced on a new duct. The old duct was completely collapsed and torn apart. Used straps, mastic tape, and mastic to connect new portion of the duct. Sealed the dog house the best I could. Customer will close up around with fencing/block. Immediately saw great results in cooling mode. 19-20° split. Supply 58°. Customer is aware he needs to get pest control out asap to take care of the rodents so this doesn’t happen again. This job has been completed.

Two technicians are needed for the ladder on the roof. Performed full system maintenance. Electrical components checked filter checked refrigerant levels and cleared and flushed the common drain line. Inside air handler cabinet has biological growth. Our indoor air quality product will help mitigate further growth. Customer will hold off on membership. This job has been completed. Thank you for choosing Total Air!

Arrived to call. System is a package unit about two years old and Install 2022, called out today for no cool system not cooling properly while performing diagnostic, found system frozen over, before continue continuing to diagnose. Customer agreed to thaw out system after thawing out system took about 10 minutes with water hose, found that evaporator coil was completely clogged with insulation, and an ice begin to freeze on top of insulation on evaporator coil on the return side. Determined that smaller tech would need to come back and re-examine all insulation flex duct to see where rodents have been chewing into insulation or flexed out that’s being sucked in through the return. Customer has rodent sticky patch all throughout home and under home so they are aware of major rodent problem and community and at this mobile home after talking with Office, customer would get rodents or pest control out to examined or kill rodents before returning to repair flex or insulation mechanically,

Returned to add 1 pound of refrigerant. Levels are now within in factory range. Delta t was 19°. Float safety switch is now working properly. This job has been completed. Thank you for choosing Total Air! Materials added 1 pound refrigerant jug 296.

Called out today to install a UV light and hard start kit. Installed both components and tested system operation. Checked refrigerant pressures. Measured temperatures. Equipment is operating properly at this time. Thank you for always choosing Total Air!

Concern, Unit does no turn off. Cause, Unit does turn off it just takes a while because of this heat, checked thru entire system found no issues. Correction, Preformed maintenance, and assured customer that there is no problem with the system.

Office, customer added additional system and paid. Please mark 2 system TAP. Also materials added Turbo 200 capacitor Maintenance Performed Today- Filter sizes- 18-24-1 , 20-20-1, 18-20-1 Filter Condition- replaced all 3 Unit age- 2018/19 Unit condition- both are good Thermostat- Honeywell On arrival found the following- customer has two split units. second system added onto membership plan. Performed system maintenance on both units, replaced 3 filters, checked electrical components, cleared and flushed drain line/pump. Gathered temperatures and some refrigerant levels. Both units have a locking cap stuck on the service port. The American standard unit capacitor was very low on the fan side. Customer agreed to replace with new Turbo 200. This unit also has biological growth inside the cabinet. Our Pure air UVC germicidal will help mitigate growth and includes a clean in place on the evaporator coil. Indoor Unit- Blower amps- 1.58 and 1.34 Blower Capacitor- NA Blower Type-EC

Air conditioning service. Customer has three carrier thermostat located on three different levels of the home with scheduling on each one of them that vary between them. I went through the scheduling to set the scheduling to be identical between the three. The other concern the customer had was the thermostats control point on the third floor would match the setpoint for that thermostat however, on the second and lower level the control point would be lower. That’s due in part to the fact that the thermostat on the third level is in an area where it’s much hotter than the lower level so therefore, the temperature on the lower level will be a few degrees less than the upper level as heat rises, and cold falls. Once I explained that to the customer, she fully understoood.

Service Call/ Maintenance Performed Today- Filter sizes- mini split Filter Condition- good condition Unit age- 8 Unit condition- good Thermostat- mini On arrival found the following- uv strips working Indoor Unit- heads Blower amps- na Blower Capacitor- na Blower Type- mini split Heat amps- na Drain- cleared w/nitrogen Float Switches- na Cleanliness- yes uv strip installed Outdoor Unit- mini split Compressor amps- .2/1.5 Outdoor fan amps- .1/ .1 Capacitors- na Pressures are- 123/340 system#2 (3 heads) system #1 139 (single head) Refrigerant type- 410 Superheat- mini split Subcooling- mini split Temperature difference- 19:- mini split heads Temp in- 54 Temp Out- 75 Duct Condition- na Insulation in Attic- na Notes- I broke the single head blower wheel fins by sticking my thermostat to test supply air. Spoke to mgmt to replace under warranty….. blower wheel mini split head model # MSZ – GL 12 NA (we only need the blower wheel, not motor) Recommend a surge p

After hours called Chris. He said he can come by tomorrow between 9 AM and 2 PM. He will call the customer in the morning to give a more specific timeframe. Service Call Performed Today- Filter sizes- 18x24x1 Filter Condition- can be changed Unit age- 2010 Unit condition- comfort advisor tomorrow 5/24 Thermostat- 76° On arrival found the following- Duct system is in rough shape. Multiple tears throughout the system. Rodent droppings on the air handler and throughout. Suction side PSI is high. it could be tears in the return, pulling too much heat from the attic potentially the pin inside the piston has been put in backwards. Evaporator coil has a lot of rust. I would invest towards a new system and new ducts rather than any repairs on the current 2010 Indoor Unit- horizontal attic Blower amps- 3.75 Blower Capacitor- 9.45 Drain- flushed Float Switches- working Cleanliness- biological growth and debris buildup on blower assembly Outdoor Unit- Compressor amps- 8.55 Outdoor fan amp

DISPATCH - ca scheduled for tomorrow 5/17/24 @ 5 pm. I already spoke w/Service Call/ Maintenance Performed Today- Filter sizes- 19x20x4 Filter Condition- fair Unit age- 2013 Unit condition- poor, refrigerant leak Thermostat- carrier On arrival found the following- All tsat are off Indoor Unit- attic Blower amps- 1.5 Blower Capacitor- na Blower Type- variable Heat amps- 19 Drain- clear Float Switches- good Cleanliness- yes Outdoor Unit- heat pump Compressor amps- 36 Outdoor fan amps- .4 Capacitors- within specs Pressures are- 170/300 Refrigerant type- 410a Superheat- 9.9 Sub-cooling- 4.3 Temperature difference- Temp in- 68 Temp Out- 79 Duct Condition- great Insulation in Attic- great Notes- CA scheduled 05/18/24 @ 5 pm

Seal duct connections with mastic. Customer has told me the air handler in bed room is occupied. Seal duct connections with mastic. Unit is cooling well and drains properly.

Membership maintenance Customer not home during maintenance. Spoke to him on the phone to approve work done today. Checked all wiring and connections. Foot switch is glued down, making it on serviceable. Flushed and vacuumed condensate drain line. Evaporator coil, heavily impacted with dust and debris. Also found bacterial growth in evaporator coil. Drain pan. Change the customer supplied filter. Checked refrigerant pressures and temperatures and found system under charged. No history of leaks found on account. Subcool 3.1° delta T 13.4°. Spoke to the homeowner about these issues and he decided to move forward with the evaporator coil cleaning and adding refrigerant today. Performed a chemical evaporator coil cleaning. After cleaning the evaporator coil, I cleaned the evaporator coil, drain pan and added chemical to the drain line to ensure there are no clogs later. Added 1lb R410A to bring the system up to manufacture required 11° of sub cooling. The system is running well at this tim

New return plenum up to trusses in garage, new thermostat, new supply plenum, new float switch, new hurricane pad outside with code approved anchors and brackets, reuse copper line set and flush and pressure test, reuse disconnect box, new anchors and brackets outside, all permits and inspections included. Install surge protection on outdoor system disconnect. Upon arriving at job, meet and greet with customer go over work for the day call Marcus and let him know that we need to run metal duck on this job order but I need to start tearing out condenser outside replace new pad new condenser tied down four corners rocks around the pad, Thai pad, down to existing concrete underneath new high-voltage, whip, new surge, protector, tear out air handler inside replace returns with rising return Plenum and then metal Snaplock everything is hung and sealed going into firewall back to return Plenum riser built new Plenum for supply all the way to metal ductwork going into firewall flush, copper

4 heads inside total and 2 outdoor units. All line set covers included. upon arriving on the first day, went meet and greet with customer go over work for the day start setting up getting tools, drop cloths mini split heads inside rooms where they’re going to start. Corn hole drilling through concrete walls for each mini split head run line hide from starter cap to condenser. Everything is sealed insulated Pressure test mini split line set 400 psi vacuum down to 500 µm start up check and cool and heat modes. Everything is draining and cooling to factory specs job is complete pictures taken of all work completed. Customer is happy. Customer said electrician will be coming back. He will need to change existing breaker from existing AC to a 20 amp and put conduit on high-voltage outside at three and four unit condenser job is complete.

05/04/24 Connie had concerns of the outdoor unit turning on and off. Connie’s condenser fan motor has a rusted shaft and leaky seals and needs to be replaced. This would be the second same repair she’s had on the system. Capacitorv X until the system is up and running, and we can evaluate it. I noticed deteriorating, condenser coils, rusted suction line leading to the compressor. Due to age and condition of the system strongly recommend replacing the R 22 system. Also, I recommended signing up for Air care membership, Thank you for choosing Total Air. DISPATCH please schedule the CA for Monday 05/06/24 @ 8 am…. Connie has signed up for the Air Care Membership today….

Reuse copper and drain ,one, new indoor head and new outdoor system, new hurricane pad with code approved anchors and brackets.

Evaporator Coil NON Warranty Replaced non warranty evaporator coil in air handler unit. Installed new filter dryer and added refrigerant 410a. Unit running and cooling properly. Performed preventative maintenance tune up. Checked thermostat calibration and filter location. Customer has replaced filter. Checked safety float switch and inspected drain line. Cleaned and rinsed condensation pump and drain line fittings. Checked blower motor operation and inspected equipment cabinet. Checked ductwork connections and inspected attic insulation. I have mastic seal back half of the ductwork connections and needs follow up with scheduling on repair of mastic seal on 5 connections at attic entrance. Removed debris from condenser unit and rinse condenser coil and compressor deck. Checked refrigerant levels and check test start up components. The capacitor has tested good. Added refrigerant pressure and tested system operation. Unit is cooling well and drains properly. Thank you for choosin

Homeowner stated that her drain line was backed up, but the system was working today. I verified refrigerant pressures check the capacitor, and inspected the air handler for cleanliness. The evaporator coils are highly impacted and is clogging the evaporator drain pan. The blower has more than an 1/8th inch of microbial growth, and no UV light protection added to the system. recommended signing up for Air care membership to save 20% off repairs and cleanings and provide two system checks per year on both systems recommended speaking to a comfort advisor about system replacement options due to costly cleanings and quoted repairs. Thank you for choosing Total Air….. DISPATCH NOTES - - PLEASE call tomorrow morning to schedule the TGL, her husband will be home & they want to make an appointment so that BOTH decision makers are home…. - They have signed up for our Air Care Membership for 2x,s systems. The client has PD n full for the year & owes nothing….. - chemical drain line treatment

Customer concerned about unit not cooling properly. Checked thermostat calibration and filter location. Customer has replaced filter. Checked blower motor operation and inspected equipment cabinet. Checked safety float switch and inspected drain line. Located the evaporator coil is frozen up. Checked refrigerant levels and check test start up components. The refrigerant pressure is low and signs of low refrigerant. Customer has approved for leak search on ac system. Located the leak in the evaporator coil in air handler unit. Evaporator coil needs to be replaced. Champion Model # Ap30bbb21c Serial # W1h8098177 Customer concerned about possible bad ductwork in attic. Checked attic insulation and ductwork connections. Strongly recommend to have all ductwork connections mastic sealed to prevent any cool air from leaking out. Customer has approved for mastic seal duct connections. Office to follow up with customer on scheduling and stage material for this job.

Performed preventative maintenance tune up. Checked blower motor operation and inspected equipment cabinet. Checked safety float switch and inspected drain line. Cleaned vacuumed drain pan and drain line. Flushed drain line with water and primed drain line. Checked thermostat calibration and filter location. Customer has replaced filter. Checked electrical wiring and inspected cabinet condition. The evaporator coil is dirty and needs to be cleaned to help unit breathe properly. Checked rooftop condenser unit and electrical disconnect. Checked electrical wiring and inspected electrical components. Test the capacitor and the capacitor is weak. Recommend to capacitor replacement on condenser unit. Checked refrigerant levels and check test start up components. Unit is struggling to start up due to weak capacitor. Refrigerant pressure is good working properly. Due to aged equipment and failure on components. It may be time to speak with comfort advisor on upgrading the system to ener

Called out today due to no cooling. Upon arrival client stated that unit does not respond. I checked all electronics and motor components. Found water tripping the float switch. Removed float switch and tested system operation. Measured the temperature drop across the coil. Compressor would not turn over for 15/20 minutes. Tested capacitor. Took amp draws. Finally the compressor turned on and I ran the system for 30 minutes straight. Checked refrigerant pressures. Due to the fact that the compressor was locked out I gave the option for replacement before it happens again. I also have the option to speak with a comfort advisor to get an idea of the cost for a new machine. Made client aware of our preventative maintenance plan and all options for repairs and cleanings. Client chose to do a one time drain flush. System is operating at this time but due to the age and condition.. this machine can and will fail at anytime. Thank you for always choosing Total Air!

Warranty Repair: 4 mini split UV Lights and ballast with switch. Pulled and cleaned blower wheel blower cleaning. Customer would like to have 2 surge protectors installed. Customer has approved for new safety surge protector on condenser unit and main breaker panel. Need to return and install new surge protector. I have not been able to open condenser panel due to rain and after dark. Office to schedule for tomorrow and install new safety surge protector on condenser unit.