I started using total air about a year ago after the last two companies I used seem to be a little shady. Total air actually fixed the problem that the previous companies were unable to accomplish (constantly had leaks from the air handler in this attic). The service and the tech today definitely gave five star service. I went ahead and renewed my maintenance contract today for the next year.
I'm so grateful they were able to come out the same day for a second opinion. I've switched over to Total Air because they took the time to troubleshoot, educate me and find the solution quickly. I'm also confident they are are more affordable and trustworthy than the previous company I'd had for years.
This was my first time using their services. They are so professional and efficient. I called the night before set up a appointment. Received a text 30 minutes before arrival. Austin arrived on time was knowledgeable and efficient. Great service
Our second visit with Total Air went as smooth as the first. Easy to make an appointment. Reminders the day before. Our technician was Nathan Rambally. He was on time. Nathan was very friendly, knowledgeable, and thorough. He explained everything along the way with great detail. Nathan did a great job and cleaned up afterwards. We also enjoyed chatting with him. We highly recommend Total Air and their technician Nathan Rambally.Brad and Cindy
Josh and Pierre did an outstanding job installing our new inverter straight cool system. Very professional results and a quality product introduced by Joby who initially consulted with us on inverter technology. We are very happy with Total Air and expect to become long-term customers.
Wade is the best tech I have ever met in my life. He was everything you could ask for. He was very professional, polite,150% effort and knowledgeable. If only I could find more people like him with other projects for my home.
The experience from begining to end was perfect. Got return call first thing this mornimg. Tech was here in no yime and figured out issue and explained everytjing perfectly and made it a great experience. I will definitely recomend
Total Air does twice a year cleaning and maintenance. Today they installed an air purifier uv lamp to keep the air quality up to par. I have cancer of the lungs and do not want to breath air contaminated by dust and mold that might be in the vents.
The tech. came, diagnosed the problem, gave me a quote, worked with the warranty I had on the unit and scheduled the repair.the repair was done efficiently and fixed the problem.
Great company that stands behind its work. My 20+ year old A/C system bit the dust a couple of months ago. Total Air came out and assessed, quoted, and installed a full new system within a couple of days. The employees are very respectful and hard-working. Great quality people. Unfortunately, the new system did not pass the first code inspection because it was too close to a ceiling beam (16 inches of space between, but needed to be 24 inches). I don't blame Total Air for this, as they simply put the new A/C system in the exact same place as the old one, but I guess regulations changed over time. Rather than move the entire new system over 8 inches, we decided that it would be better to have the beam moved 8 inches instead if possible. Total Air hired a licensed contractor to assess and subsequently move the beam at no added cost to me, bringing the system fully up to code. Total Air is very communicative and will take good care of you. They take pride in their work and stand behind the quality. Also, the product I got is great. The variable speed fan has made a noticeable difference in my electric bill. My April bill was $100 cheaper than last year. These are exactly the kind of people you want to do business with. 100% recommend.
Update: I was contacted by the company with an apology and agreed to have a manager come out to assess our AC needs. Jonathan absolutely turned the experience around and was very thorough in explaining the best course of action going forward.Original: We scheduled an appointment to get a quote for a new AC unit. The scheduler was very friendly and prompt. The employee who arrived at the house to provide the quote was unprofessional and condescending.
I own a townhome with an A/C Condenser that was mounted to the side of my unit with a wooden bracket. The bracket had decayed over its 20+ year life, and was ready to give up and drop my unit 6 feet. While not Total Air's core business, they agreed to come out, remove the Condenser, remove and install a new metal bracket I had made (to meet HOA standards), then reinstall the Condenser/System. It was a life saver, and Jeff and Nate did an EXCELLENT job. They were on time, careful with their work, did everything exceeding my expectations, and only wrapped up when they were certain that everything was working to max efficiency. I've been with them for several years, and they installed my complete current unit several years back. Have been nothing but happy with them. I highly advise this company for top quality work at reasonable prices.
Technician Casey Spangler was everything you could want when you need AC service. He is knowledgeable, arrives on time, kept me informed and represented the company well.
I had an issue with my air conditioner yesterday, and Total Air came out first thing in the morning and repaired it efficiently. I’m very satisfied with this company and had moved to them from another company that had installed the unit and with which I had many issues. I would highly recommend Total Air. The technician was professional and provided great service.
Antonio was great! I really know now what I can and can't do against the raging florida heat in an older home. Without his knowledge and expertise id have no idea what next steps to take. Now I know, thanks Antonio.UPDATE: yes, they were nice but ended up being something that should have been diagnosed easily. Spent a lot on possible fixes (which many i would have done anyway maybe) but the solution was very simple and got another company to figure it out and fix it. They know what they are doing but cross-selling, i believe, is their number one priority.
I have been a customer for a few years and have been very satisfied with their services. Recently I needed to log a call on a weekend. They responded to my service request within a few hours and got our system up and running.
Lindsay in the office did an outstanding job of communicating. When the part arrived Friday afternoon Casey did an outstanding job of installing the replacement motor and getting our air conditioner up and running.
This company was first class from the moment I called. Very friendly and very fast & efficient. I was sent a text that my tech was on his way and it introduced him with a picture! When Jeff arrived, he was very friendly - explained everything very well, and was done in great time. I didn't feel pressure at all for anything and it was just great customer service! So thankful to find a company like this.
Great team of knowledgeable HVAC techs. I learned a lot and had great service for a great price that is already improving the air quality in my home. Thanks Jeff!!
I originally had my new AC put in by another company. My ac was clogged and the original company that put my ac in never called me back ( even to this day). I saw that Total Air Inc had a 5 star and now I know why. It was a Sunday afternoon, I called them. The lady that answered the phone was very professional. Arionna was at my house within a hour. She showed me pictures of what was going on and explained everything to me. It was a clogged drain. She was extremely professional and friendly. Not only did she do a great job, she knew that i was having this issue alot and asked if I want to join their membership where they come out and service my ac twice a year. The company I bought my ac unit never even did an annual check up which was included in my new ac package and never calls me back when i need service. Total Air Inc. will now be the ac company I will use for now on!
Although I had an issue with this company, how they handled themselves after speaks volumes about their integrity. So few companies seem to want to do right by their customers and this is one of those few. I will be using them again when I need another service call.
Professional, courteous, knowledgeable, and friendly! I was notified when the tech, Wade, was on his way by text and email. He clearly explained the services being provided and what is needed to make our system more energy efficient. TOTAL AIR is my 1st Choice for AC and Heat services!
Casey Spangler arrived for semi-annual maintenance with a very professional manner. He also earned my respect for being very safety conscious by acknowledging the dangerous roof access and finding a safer way to access the roof portion of my unit. I appreciate his can do attitude and professionalism which reflects greatly on Total Air Inc.
Let me start off by saying every single person I interacted with from Total Air was exceptional! Last week I noticed my AC wasn't working as well as it had been. Turns out we needed new duct work. Despite this being a costly repair, working with Total Air made it completely worth it. The technicians that came in for the job were all so friendly and willing to answer any questions I had. Thanks so much to Josh, Noah, and Kier for working so hard!! We will definitely be contacting Total Air again for future services.
Nathan was amazing. He was thorough and explained everything he did and included lots of photos. Was courteous and professional. Wish I had an HVAC servicer like him in Texas! He will do well in this field.
Total Air provides air conditioning, heating, water heater and plumbing services to the residents of Madeira Beach, FL and the surrounding areas. Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Madeira Beach, FL.
Recent Jobs and Reviews in Madeira Beach, FL
Rated 5.0 out of 5 stars based on 3 customer reviews
Jason was on time and told us what we needed and did not oversell. He was polite and patiently answered all my questions. Would recommend Total Air.
Hera
- Madeira Beach, FL 33708
FivestarsGomes
- Madeira Beach, FL 33708
Job Locations
Arionna L.
Called out today due to water leaking from the mini split head.
Client said he has yet to have maintenance performed.
Gave options for preventative maintenance plans and a once time flush of the system.
Flushed mini split drain line and vacuumed clear from outside port. Cleaned filters.
Checked all other electronics and motor components.
Gave options for blower wheel cleanings and explained the difference between our two UV sterilization lights.
We will return to perform maintenance on both units.
Equipment is operating properly at this time.
Thank you for always choosing Total Air!
Madeira Beach, FL 33708
Nathan R.
Complete condenser fan motor replacement. Complete evaporator coil cleaning. Cycle and inspect equipment. Left system in good working order. Photos are added.
Madeira Beach, FL 33708
Nathan R.
Complete no cool call. After inspection I found multiple issues with the package unit. The refrigeration pressures were low. I added (3) lbs of 410a to get the system cooling. Once I finished charging the system the outdoor fan motor died. We will need to contact the homeowner with pricing and availability for the motor. The evaporator coil is also very dirty restricting airflow to the system. We will need to perform a clean in place on the coil to restore proper airflow. Once the coil is cleaned and the motor is replaced the system will be back in normal working order. I talked to the customer about replacing the system. He denied. All equipment info is entered there is also a picture of the data tag. Follow up Monday! Customer is now a prime maintenance member.
Madeira Beach, FL 33708
Jeff B.
System 2 completely out of refrigerant. Will need to return to perform leak search<br>
<br>
12/29/22<br>
Unit #2<br>
Returned to customers home to perform leak search. Filled system up with nitrogen. I did not here any at the condenser. Went to the coil and heard it hissing. Found the leak in the center. The evap coil need to be replaced. Customer has labor warranty. The customer will be responsible for extra Freon if it takes more then what the condenser hold.
12/30/2022
Wadeh
Replace air handler evaporator coil on air handler unit #2. Removed and replaced coil and transfer txv. Clean evaporator drain pan and soldering in place. Checked for leaks on copper line and pump down vacuumed system. Added 13 lb r 410a refrigerant and checked unit operation. Unit is cooling well and drains at this time.
Madeira Beach, FL 33708
Tom L.
Upon arrival customer showed me and area that was growing microbial growth on the ceiling in the air handler room. I went up in the attic to where it was and I found the duct work not sealed and a couple holes. The duct work needs to be replaced
I also recommend installing a pure air x and a EAC 20x30x1 filter
Talked to customer about signing up for our membership program and all the benefits they get with it. Customer declined at t(is time. He want to wait to see the cost of the duct work.
Madeira Beach, FL 33708
Wade H.
This motor is at the customers risk- if motor does not work home owner is still responsible to pay- we are UNABLE TO RETURN THIS MOTOR. This motor is based off a model number the customer provided to me.
11/22/2022
Quoted Repair
WADE ONLY-
install outdoor motor. Fan motor is working and unit is cooling properly. Customer is happy.
Madeira Beach, FL 33708
Arionna L.
Called out today due to no cooling.
Upon arrival system was not cooling properly. Both units were running but not removing heat from the home.
Outside I found that the refrigerant pressures were low and some hissing from the Schrader valve. Recharged system with a little over 3 pounds of 410A.
Performed a soap bubble test on the evaporator coil and a quick leak search of the condenser with a sniffer.
Checked over other electronics and motor components.
Client is aware that we took care of her today by recharging the system and searching for the leak. If this happens again we will have to dig deeper with a whole system leak search or dye to pinpoint.
Equipment is operating properly at this time.
Thank you for always choosing Total Air!
Madeira Beach, FL 33708
Jon C.
Arrived at customer's house for system inspection. On arrival customer showed me to air handler units in attic. Both air handlers were on. Air handler number 2 had some some water in the Pan but not enough to activate the drain Pan switch. Customer already had a vacuum up there. Customer vacuumed out secondary drain and I suggested customer get a drainsolve treatment. Customer agreed. Capped downstairs drain line and applied drain solve. Allowed drain solve to sit for about 20 minutes. Took off cap and ran about 2 gallons of warm water behind. Vacuumed out again and saw no drain debris. Both units air handler cabinets were dirty. Suggested IAQ again but customer currently has the house on the market. Both air handlers are creating proper Delta T. Next went outside to condensers. Opened electric cabinets and all wires were secured. Both electric cabinets have capacitors within acceptable range, and contactors sending proper voltage. Neither unit is equipped with surge protectors but ag
Madeira Beach, FL 33708
Wade H.
Customer concerned about unit leaking water from air handler unit. Checked safety float switch and inspected drain line. Located clogged drain line and drain pan full of water. Cleaned vacuumed drain pan and drain line. Treat drain line with solvent and flushed drain line with water. Checked thermostat calibration and filter location. Rinsed filter and place in air handler location. Checked refrigerant levels and check test start up components. Unit is cooling well and drains at this time.
Recommend new germicidal uvc light to prevent biological growth in air handler coil.
Service call
Drain line cleaning
Madeira Beach, FL 33708
Nathan R.
Complete fan motor replacement. Cycle and inspect equipment. Left system in good working order.
Madeira Beach, FL 33708
Wade H.
Upon arrival customer showed me ac unit that was not working and freezing up outside. The air handler motor is bad and needs to be replaced. Who ever comes back to home needs a 8 foot ladder. Please see if under warranty. We replaced this motor 2 years ago.
Madeira Beach, FL 33708
Wade H.
Upon Arrival the customer show me a location of one Mitsubishi mini splitThat was blowing warm air inspected blower wheel and recently clean by customer found condenser outside condenser was not running full disconnect two condenser waited a few minutes to reset check pressures system looks slightly low on refrigerant will quote to add 1 pound of refrigerant also has another Mitsubishi mini split in the garage on the east side which needs to be cleaned on the blower wheel will quote also will “a mini split UV light and customer also has three train heat pump split systems for his home which he would like a quote for a maintenance plan will quote. I gave a quote to add 1 pound of refrigerant a mini split number four and now the supply air temperature is approximately 66° it was 80° when I started so it is 14° colder now customers happy collected payment and closed out.
Madeira Beach, FL 33708
Wade H.
Arrived at customer's house for drain issues. On arrival customer show me to air handler units. Put vacuum on drain and did not feel good suction. Yeah putting my finger in the drain I felt masamount of drain jelly. Vacuumed outline as best as I could with hot water behind it. Got air flow eventually. Suggested drainsolve to customer and customer agreed with recommendation. Treated line with drainsolve multiple times. Drain was heavily clogged. After letting drain solve sit in multiple times eventually got great water flow. Checked in with customer and customer was pleased with work performed. Collected payment and signature and left. Customer
Madeira Beach, FL 33708
Wade H.
Complete no cool call. Upon diagnosis the float switch was tripped. The condensate pump is clogged. I offered the customer our drain line clear and flush repair. He accepted. Remove and clean the condensate pump. Flush the 3/8" copper line with nitrogen. Cycle and inspect equipment. Unit is now in good operational condition. We will need to replace the condensate pump on our next maintenance visit. The customer is also interested in adding a mini-split system. We will need to schedule an appointment for a free estimate with our salesman.
Madeira Beach, FL 33708
Wade H.
Arrived at customer's house for system inspection. On arrival customer showed me to airhandler systems. Both systems had bio growth in them. System from '04 has alot of buo growth on the fan as well. Suggesting IAQ on both and Suggesting a pull and clean on the blower from the '04 unit. Next went to condensers. Found the old condenser to be low on freon. Capacitors are of acceptable range. Contactors were sending proper voltage. Told customer and customer approved work. Added 2 lbs of freon and unit now running fine. Pressures and readings are all of acceptable range. Collected payment and signature and left. Customer happy
Madeira Beach, FL 33708
Wade H.
Arrived at customer's house for Douglas split cleaning. On arrival customer showed Me Too! Douglas split head. This assembled and began to clean Douglas split. Talk to the customer about UV light and customer decided he would like UV light. Finish cleaning and customer was very pleased with work performed. Unit now runs fine. Returning tomorrow if possible to install UV light and check other 2 air handler units for tune up. Any time after 2 would be best for customer. Collected signatures and explain the customer if he chose to not go with UV light he would be billed for the cleaning today
Is installed UV light. Light and system both operating. Customer happy.
Madeira Beach, FL 33708
Wade H.
Arrived at customer's house for Mini split not pushing air efficiently. On arrival customer showed me to Mini split unit. Checked underneath and fan blade was completely covered with biographs. With bio growth. Talk to customer about cleaning and customer agreed to schedule a cleaning. Also talked to the customer about UV light and customer will consider. Would like to schedule Monday around 1 PM. Would like a call Monday morning to schedule. Would like me as technician to perform work. Collected payment and signature for today's work and left. Customer happy.
Madeira Beach, FL 33708
Wade H.
Customer concerned about unit not cooling properly. Located error code ch35. Diagnostic (CH35) low Freon pressure. Checked unit operation and condenser refrigerant levels. Unit are 2 months old. Checked condenser operation and reset power on disconnect. Checked air handler unit and set for cooling. Checked refrigerant levels and unit operation. Unit refrigerant is good and unit started up and cooling. No errors at this time. Possible glitch. Show customer how to properly reset high voltage to reset if error persist again.
Suggest new safety surge arrest protector for outside condenser unit.
Madeira Beach, FL 33708
matt@totalairinc.net
Complete no cool call. Upon diagnosis I found the condenser breaker was tripped. After a reset of the breaker and checking for proper voltage the system is in operational condition now. I also offered the customer a surge protector to prevent any equipment failure due to surges. Customer accepted and the work is complete. Customer satisfied!
Madeira Beach, FL 33708
matt@totalairinc.net
Arrived at customers house for system check. On a rival customer showed me to air handler in closet. Customer initially expressed me concerns about dust getting to evaporator coil. Took off filter and inspected face of evaporator coil and evaporator coil did have some coverage on it. Customer asked if I could clean off a bed. Took brush and got as much solid material out of evaporator coil as I could. Customer was pleased. Next I check Delta T and delta T was of satisfactory range. Blower wheel also had some dust on it. Suggested electronic filter to customer. Customer would like estimate sent. Next time I upstairs to the condenser. Outside air condenser clearly look aged. Hooked up gauges and system was showing acceptable pressures and readings. Capacitor was within acceptable range. Contactor was sending proper voltage. Unit was over a on Startup. Brought this to customers attention and suggested a hard start kit. Customer agreed to have hard start kit install. After installing hard
Madeira Beach, FL 33708
matt@totalairinc.net
Arrived at customers house for system Check. On arrival customer showed me to air handler in hallway. Open cabinet doors inspected inside. Sawdust on blower wheel, and electric cabinet. Under the evaporator coil with beginning to have hair lint and dust coverage towards the top. Suggested an In-Place cleaning with the customer. Turn on unit. Unit was giving out proper delta-t. Next went outside to condenser. Hooked up gauges and all pressures and readings were of satisfactory range. Opened up electric portion and capacitor was of acceptable range. Contactor had proper voltage sending through. Unit was over a on start up. Brought this to customers attention and suggested a hard start kit. Customer agreed and had me install it. Unit now starting off much smoother. Next customer had me go in attic and check out ductwork. Found 4 by 8 crushing duct to Kitchen. Customer is not getting adequate are to back bedroom. Currently a six inch flex that he would like upgraded to an eighth and would
Madeira Beach, FL 33708
matt@totalairinc.net
12 point Seal all flex connections. Mastic seal all flex connections.
Madeira Beach, FL 33708
matt@totalairinc.net
Mini split cleanings. Clean and sanitize air handler mini split.
Madeira Beach, FL 33708
matt@totalairinc.net
Maintenance 2
Checked all system electrical components. All electrical within factory spec. System was showing low pressures due to a clogged filter. Pressures returned to correct levels after filter was removed. Found bio growth starting to grow in air Handler. I am recommending a pure x UV light system with and included cleaning of growth. This will remove and prevent any further growth. I am also recommending a surge protector for condenser unit as it is unprotected at this time. Cleared drain line to condensate pump. Cycled condensate pump to insure its proper operation.
Homeowner will be returning to the area later this year and will contact us if he would like to move forward with the system cleaning and improvements.
Left system draining and operating properly at this time.
Madeira Beach, FL 33708
Kyle C.
Not cooling due to being off on float caused by clogged drain line and internal primary drain pan. Cleared drain line and internal pan. Flushed and cycled through condensate pump multiple times. System cooling properly at this time.