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Google Rating

4.8

Based on 1077 reviews

Total Air Inc.

4.8

Lisa Carpenter

16:19 04 Jun 23

I started using total air about a year ago after the last two companies I used seem to be a little shady. Total air actually fixed the problem that the previous companies were unable to accomplish (constantly had leaks from the air handler in this attic). The service and the tech today definitely gave five star service. I went ahead and renewed my maintenance contract today for the next year.

Doreen Quilit

22:35 31 May 23

Jon was very personable and was very knowledgeable. We felt very comfortable and he explained everything. We are so happy we used Total air.

Lori F

16:34 31 May 23

Outstanding service. Professional, friendly and trustworthy. five stars, will be a customer for life!

Julie Durhman

16:14 30 May 23

Christopher Godlove

21:36 26 May 23

Would like Wade to be the tech that comes for maintenance…great guy did awesome work

Charlotte S

03:07 26 May 23

I'm so grateful they were able to come out the same day for a second opinion. I've switched over to Total Air because they took the time to troubleshoot, educate me and find the solution quickly. I'm also confident they are are more affordable and trustworthy than the previous company I'd had for years.

Deborah Lumley

16:44 25 May 23

the tech was very professional .ty

Shinell Panka

11:45 25 May 23

This was my first time using their services. They are so professional and efficient. I called the night before set up a appointment. Received a text 30 minutes before arrival. Austin arrived on time was knowledgeable and efficient. Great service

Nathan Beard Fine Art

00:30 25 May 23

19:55 24 May 23

19:54 24 May 23

15:28 24 May 23

20:22 23 May 23

19:38 23 May 23

17:35 23 May 23

Tech was very nice and explained everything in detail. Tech was personable and ensured I had all questions answered.

Brad Lang

17:06 22 May 23

Our second visit with Total Air went as smooth as the first. Easy to make an appointment. Reminders the day before. Our technician was Nathan Rambally. He was on time. Nathan was very friendly, knowledgeable, and thorough. He explained everything along the way with great detail. Nathan did a great job and cleaned up afterwards. We also enjoyed chatting with him. We highly recommend Total Air and their technician Nathan Rambally.Brad and Cindy

Bill Gross

23:21 20 May 23

Josh and Pierre did an outstanding job installing our new inverter straight cool system. Very professional results and a quality product introduced by Joby who initially consulted with us on inverter technology. We are very happy with Total Air and expect to become long-term customers.

Capt. Jim and Beata Sharpe

16:28 20 May 23

Linda Hawkins

13:34 19 May 23

Jeff is always amazing. We request him whenever we need maintenance.

Casey Magee

00:36 19 May 23

J B

23:11 18 May 23

Wade is the best tech I have ever met in my life. He was everything you could ask for. He was very professional, polite,150% effort and knowledgeable. If only I could find more people like him with other projects for my home.

dan cutshall

15:58 18 May 23

Very professional and upfront with me on what is going on with my ac

Gavin Peltz

15:02 18 May 23

Melissa Sullivan

19:26 17 May 23

Jason Plante

13:09 17 May 23

The experience from begining to end was perfect. Got return call first thing this mornimg. Tech was here in no yime and figured out issue and explained everytjing perfectly and made it a great experience. I will definitely recomend

Kay Gendreau

19:52 16 May 23

Total Air does twice a year cleaning and maintenance. Today they installed an air purifier uv lamp to keep the air quality up to par. I have cancer of the lungs and do not want to breath air contaminated by dust and mold that might be in the vents.

Tina Aultman

18:02 16 May 23

Jeff was very professional and friendly.

Larry Vandiver

17:13 15 May 23

had a great experience w/ total air service terch arionna signed up for yrly maintenance aggrement

Rebecca Soto

14:48 15 May 23

Jessica Thornton

20:24 11 May 23

Timothy Runyon

21:57 10 May 23

The tech. came, diagnosed the problem, gave me a quote, worked with the warranty I had on the unit and scheduled the repair.the repair was done efficiently and fixed the problem.

Thomas Reid

21:51 10 May 23

Great company that stands behind its work. My 20+ year old A/C system bit the dust a couple of months ago. Total Air came out and assessed, quoted, and installed a full new system within a couple of days. The employees are very respectful and hard-working. Great quality people. Unfortunately, the new system did not pass the first code inspection because it was too close to a ceiling beam (16 inches of space between, but needed to be 24 inches). I don't blame Total Air for this, as they simply put the new A/C system in the exact same place as the old one, but I guess regulations changed over time. Rather than move the entire new system over 8 inches, we decided that it would be better to have the beam moved 8 inches instead if possible. Total Air hired a licensed contractor to assess and subsequently move the beam at no added cost to me, bringing the system fully up to code. Total Air is very communicative and will take good care of you. They take pride in their work and stand behind the quality. Also, the product I got is great. The variable speed fan has made a noticeable difference in my electric bill. My April bill was $100 cheaper than last year. These are exactly the kind of people you want to do business with. 100% recommend.

Kim Snow

23:06 09 May 23

Very professional, did a great job!

Kathy Arsenault

21:12 09 May 23

Travis Jensen

15:52 09 May 23

Bill Snyder

14:20 09 May 23

As always, Wade from Total Air is on time, does a thorough and professional job!

Jim Bubser

13:45 09 May 23

On time, responsive, very professional, and very trust worthy.

Danielle Evans

13:06 09 May 23

Update: I was contacted by the company with an apology and agreed to have a manager come out to assess our AC needs. Jonathan absolutely turned the experience around and was very thorough in explaining the best course of action going forward.Original: We scheduled an appointment to get a quote for a new AC unit. The scheduler was very friendly and prompt. The employee who arrived at the house to provide the quote was unprofessional and condescending.

Kevin Greschler

20:30 07 May 23

Jon Conklin did amazing work today! He fixed our a/c after diagnosing the issue. He did a fantastic job. He also provided excellent customer care!

Eric T

19:30 07 May 23

John Allen

14:05 05 May 23

Wade was very friendly, gave me some tips about my A/C

Barbara Rose

23:10 04 May 23

Very professional, arrived on time and cleaned up everything

Steve McClendon

19:31 04 May 23

I own a townhome with an A/C Condenser that was mounted to the side of my unit with a wooden bracket. The bracket had decayed over its 20+ year life, and was ready to give up and drop my unit 6 feet. While not Total Air's core business, they agreed to come out, remove the Condenser, remove and install a new metal bracket I had made (to meet HOA standards), then reinstall the Condenser/System. It was a life saver, and Jeff and Nate did an EXCELLENT job. They were on time, careful with their work, did everything exceeding my expectations, and only wrapped up when they were certain that everything was working to max efficiency. I've been with them for several years, and they installed my complete current unit several years back. Have been nothing but happy with them. I highly advise this company for top quality work at reasonable prices.

Kathleen “Katie” Engelman

18:37 04 May 23

We have a complicated system with 4 zones. Wade did a great job finding a wiring issue and repairing it to get our heat working.

KF Slater

01:39 04 May 23

Technician Casey Spangler was everything you could want when you need AC service. He is knowledgeable, arrives on time, kept me informed and represented the company well.

Amar Singh

14:06 03 May 23

Techs are very knowledgeable and very professional! Thank You!

Laurie Strauss

14:09 02 May 23

I had an issue with my air conditioner yesterday, and Total Air came out first thing in the morning and repaired it efficiently. I’m very satisfied with this company and had moved to them from another company that had installed the unit and with which I had many issues. I would highly recommend Total Air. The technician was professional and provided great service.

_ ravel70

17:15 01 May 23

Antonio was great! I really know now what I can and can't do against the raging florida heat in an older home. Without his knowledge and expertise id have no idea what next steps to take. Now I know, thanks Antonio.UPDATE: yes, they were nice but ended up being something that should have been diagnosed easily. Spent a lot on possible fixes (which many i would have done anyway maybe) but the solution was very simple and got another company to figure it out and fix it. They know what they are doing but cross-selling, i believe, is their number one priority.

Jim Zengo

15:46 01 May 23

I have been a customer for a few years and have been very satisfied with their services. Recently I needed to log a call on a weekend. They responded to my service request within a few hours and got our system up and running.

Bruce Bobitt

14:17 01 May 23

Mitchell Lusignan

09:28 01 May 23

Wade was great! Thanks guys

John Eason

14:25 29 Apr 23

Brad Miller

13:59 29 Apr 23

Lindsay in the office did an outstanding job of communicating. When the part arrived Friday afternoon Casey did an outstanding job of installing the replacement motor and getting our air conditioner up and running.

Sarah Pennington

23:39 28 Apr 23

This company was first class from the moment I called. Very friendly and very fast & efficient. I was sent a text that my tech was on his way and it introduced him with a picture! When Jeff arrived, he was very friendly - explained everything very well, and was done in great time. I didn't feel pressure at all for anything and it was just great customer service! So thankful to find a company like this.

Michael Meyer

20:47 28 Apr 23

Great team of knowledgeable HVAC techs. I learned a lot and had great service for a great price that is already improving the air quality in my home. Thanks Jeff!!

Bryan G. McGuire

16:40 28 Apr 23

Timely and professional

Steve Hopkins

14:28 27 Apr 23

Joanna Miller

01:05 27 Apr 23

julie dye

21:33 26 Apr 23

Kier and Melissa did a great job installing our new AC unit. They were efficient and informative and answered all of my questions.

jt m

13:53 26 Apr 23

TJ Roberts

10:56 26 Apr 23

Arionna L was knowledgeable and professional.

Jennifer Mackin

22:36 25 Apr 23

I originally had my new AC put in by another company. My ac was clogged and the original company that put my ac in never called me back ( even to this day). I saw that Total Air Inc had a 5 star and now I know why. It was a Sunday afternoon, I called them. The lady that answered the phone was very professional. Arionna was at my house within a hour. She showed me pictures of what was going on and explained everything to me. It was a clogged drain. She was extremely professional and friendly. Not only did she do a great job, she knew that i was having this issue alot and asked if I want to join their membership where they come out and service my ac twice a year. The company I bought my ac unit never even did an annual check up which was included in my new ac package and never calls me back when i need service. Total Air Inc. will now be the ac company I will use for now on!

Ken Zweibel

17:14 24 Apr 23

Donald Deal

16:11 24 Apr 23

Very courteous and knowledgeable

Tye

15:12 23 Apr 23

Although I had an issue with this company, how they handled themselves after speaks volumes about their integrity. So few companies seem to want to do right by their customers and this is one of those few. I will be using them again when I need another service call.

Valerie Testa

18:20 22 Apr 23

M K Dawson

18:15 19 Apr 23

Very friendly and helpful staff. Jeff, the repairman was very knowledgeable and fixed it!

Joseph Celoski

14:43 19 Apr 23

Stephen Felix

09:40 18 Apr 23

Total air does a excellent job. They have a great crew of technicians and very polite!

Eric Smith

15:39 17 Apr 23

Ryan Miller

14:56 17 Apr 23

Kathy parkin

20:53 14 Apr 23

Very impressive. Wade was on time, concientious and very thorough.

Gigi Da Gama

18:01 14 Apr 23

Heather Frechette

18:32 12 Apr 23

Arionna was fantastic! She was punctual, friendly, and honest.

Ziona Burkett

18:58 11 Apr 23

Professional, courteous, knowledgeable, and friendly! I was notified when the tech, Wade, was on his way by text and email. He clearly explained the services being provided and what is needed to make our system more energy efficient. TOTAL AIR is my 1st Choice for AC and Heat services!

Rob Mason

16:13 11 Apr 23

Casey Spangler arrived for semi-annual maintenance with a very professional manner. He also earned my respect for being very safety conscious by acknowledging the dangerous roof access and finding a safer way to access the roof portion of my unit. I appreciate his can do attitude and professionalism which reflects greatly on Total Air Inc.

Margaret Wilson

14:08 10 Apr 23

Excellent prompt service. Nathan the technician was very thorough and great. Would highly recommend.

Michael Morgan

17:32 06 Apr 23

Quick professional service

14:02 06 Apr 23

17:27 05 Apr 23

13:57 05 Apr 23

00:21 05 Apr 23

Excellent technician. Did a good job of the repair. Thank you

Rick Sanchez

22:58 04 Apr 23

Very thorough, knowledgable, good communication skills

Gregory Lumley

21:37 04 Apr 23

John Baker

20:14 04 Apr 23

Total's technician Casey was excellent. He was knowledgeable about the equipment, and gave us honest, forthright and valuable advice as to our needs.

Mina Kramer

02:14 04 Apr 23

Let me start off by saying every single person I interacted with from Total Air was exceptional! Last week I noticed my AC wasn't working as well as it had been. Turns out we needed new duct work. Despite this being a costly repair, working with Total Air made it completely worth it. The technicians that came in for the job were all so friendly and willing to answer any questions I had. Thanks so much to Josh, Noah, and Kier for working so hard!! We will definitely be contacting Total Air again for future services.

Aaron Chuley

15:39 31 Mar 23

Very good service technician.

Rob Lloyd

17:37 30 Mar 23

Mark Goheen

14:42 30 Mar 23

Professional, explained everything well, gave me options….five stars for sure

elise maggart

14:00 30 Mar 23

Nathan was amazing. He was thorough and explained everything he did and included lots of photos. Was courteous and professional. Wish I had an HVAC servicer like him in Texas! He will do well in this field.

Amy Todd

22:30 29 Mar 23

Jeff B was great! Would definitely recommend! Got them out same day service and repair/cleaning was completed in amazing time.

Allen Lowrie

14:15 29 Mar 23

Tammy p

22:52 28 Mar 23

stephanie levy

21:39 27 Mar 23

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