Sha’nya was top notch. A++++, very knowledgeable and clearly explained the needs of today’s visit. Excellent work employee, really appreciate his time today. Send him back!!
We had some ductwork that needed to be replaced. One of our rooms wasn’t getting AC. Our technician Alvaro Hernandez was incredible. He was very professional, polite and did an amazing job. The latch that holds our big at door open was broken. He was completely understanding. I greatly appreciated How efficiently and quickly he worked. I have used a lot of AC companies over the years total Air has been by far the best of customer service and being upfront and honest and having very professional technicians Like Alvaro Hernandez.
Everything from my original call through the completion of the service was perfect!Everyone I communicated with was so nice, knowledgeable and friendly, they all cared and took pride in their service.The techs Vince and Anthony were unbelievable, worked 7 hours straight n did amazing job!I wish we did this sooner!Thank you, all! Keep up the amazing work!
Total Air called and scheduled my maintenance according to my plan, I like this proactive approach. Adrian a great and very personable tech arrived and serviced all of my units calling me to look at several areas so that I could be aware of certain potential events. He noted my UV light in the main system was very diminished and should be replaced.I asked them to replace but have to admit sticker shock at the cost. I do not believe that they would have to cost that much, I will check.I had a Total Air gift card which the tech did not know how to apply and a call to Lisa at customer service happily and easily took care of it, Thank you Lisa!I have used Total Air for many years and find them knowledgeable and able to solve any issues that I have. Again mind only concern is their cost mark up on accessory parts.
I called for a tune-up for two units and they exceeded any expectation I had. Klajdi Cuberi was my tech and he was very knowledgeable and patient with all my questions. Definitely ask for Klajdi if you appreciate the technical details and professional recommendations on maintaining your HVAC systems.
We had our HVAC unit replaced by Total Air.Josh & Shawn did an excellent job installing the new system.I would highly recommend this company for any service.
Adrian did the maintenance check and cleaning for both of our AC units - he showed up on time, was knowledgable and got both of them working in tip top shape! Recommendations for upgrades were great.
Marcus came out with excellent service with Laurie helping to schedule quickly and got our house cool again within hours. With a new born baby this was extremely appreciated, thanks guys!
My technician was Alvaro Hernandez. He did an excellent job answering my questions and was very knowledgeable! Al fixed the issue with my air conditioning quickly and efficiently. Great job and I would definitely recommend Total Air to anyone who needed repairs on their air conditioning!
The woman scheduling the appt. on the phone was very nice and respectful. Schedule the appt. within two days and came a day early. The tech who worked on the unit was friendly and knowledgeable. He quickly diagnosed the problem and had the repair completed within two hours. Unfortunately my evaporator blower fan was a variable speed and was quite expensive.
Called this morning with issues with my air conditioning unit was out of town had a technician here shortly after I arrived home diagnosed and fixed unit quickly and explained their maintenance agreement and I am very pleased with the service today tech Alvaro Hernandez was great
Friendly service, expert installation, plus they took extra care in making sure each room was tailored to my individual preferences. Overall, I'd recommend them as what they provide is more than just competitive pricing. Thank you to Kyle, Dennis, Kasey, and Josh! Each of them were highly professional, clean, and courteous. Thanks Total Air!Jon T. in Saint Petersburg
Another great visit from Total Air Micheal G was timely, professional, and informative about my issues! I can’t speak enough about this company and their professionalism! I highly recommend service package that you pay monthly for cost effective and well worth it
I called kind of late last night and left a message. At 8:05 Cheri call to schedule my repair. My AI engine had scanned all social media and come up with them as the number one result.
Michael was very thorough and knowledgable. Total Air responded immediately with an appointment within a reasonable time. They are very personable and made me feel that I was their only client. Communication was excellent.
Excellent company!Josh and his crew were able to install our new air handler and condenser all in one day. Excellent workmanship! They showed up on time, got the work done efficiently, and were careful about protecting other areas of our property. Everybody at Total Air was friendly and easy to deal with.
The technician was on time and very professional. He found a cause for an intermittent issue and solved, and saved us money by explaining the optional maintenance agreement. We will definitely use them in the future and highly recommend them!
I would highly recommend Total Air for system repair and maintenance. The technician, Wade Hepp, was on time and very professional. Wade explained in depth what was needed for my repair and discussed the age of my unit and what to expect in the future. I will use Total Air for all my future A/C needs.
Total Air has been great to work with. Their technician, Collin E., is always punctual, hard working, and takes his time explaining the problem and the best (and most affordable) way to fix any issue. Between his expertise and the follow-ups from corporate (in particular Laurie), this company has been very easy to work with and stays true to their word on repairs and warranties! Highly recommend getting the membership too! T
mini splits.. great job today. thanks for the great techs. they were clean early and got the job gone. DO NOT CALL ANYONE ELSE> they are so nice on the phone and get techs out asap when you need them ..i learned the hard way... STICK WITH TOTAL AIR all the way
could not be happier with the people from total air. went above and beyond in after hour repair went heat went out friday night in old unit. Knowledgeable informative,polite highly recommend total air
Collin Eckfeld was very professional and answered all my questions. He also was very helpful by showing me pictures of my unit so I could make correct decisions. Would highly recommend!
Total Air is an AWESOME Company. Customer service is truly the best. Their response time to my A/C situation was on time as well as the professionalism the technician displayed was truly appreciated - Thank You Total Air
Extremely prompt and timely in regards to all communications. The technicians, Casey, Anthony and 2 others spent 3 days in our house. Very courteous, respectful and repeatably mentioned how appreciative they were for our business. Highly recommend and will continue to call Total Air for any future HVAC needs.
They have been out twice, first time for repair and recently for scheduled maintenance. On time to the minute, courteous, knowledgeable, and efficient! Defiantly recommend these guys!!!!!
Marcus has been coming to my home for over two years. He’s simply the best technician I’ve had. I b lived in Florida for over 40 years and he’s always on time and knows how to keep my system in top shape.
The service provided by Total Air technician Marcus Ford was friendly and professional. He took the time to explain what he was doing, and the various options to check for leaks, along with costs, advantages snd disadvantages of each option. He patiently answered all my questions.
Josh and Art were exceptional. They were kind and professional throughout the entire process. Even the helpers who came from another job were just the same. They did a great job replacing our crawl space duct work and installing our new package unit. They explained everything and cleaned up and put things back when they left. It’s hard to find professionals in any service business, Total Air has figured it out. Great Job! I’d totally recommend them for your AC needs.
Total Air sent Collin Eckfeld to my home to fix my heat. He figured out the problem quickly, answered all my questions and was very patient if I didn't quite understand. If I ever need anything done again I hope they send Collin.
Collin Eckfeld was a great tech. He worked very hard to solve my problem with my AC and was successful in doing so. Very professional and polite he is a valuable employee for Total Air.
Hello... Marcus came out to our home. Very nice, knowledgeable and he did a wonderful job getting our heat back on track. He wasted no time but was nice. He was sweet like my son, his smile was kind. Thank you God for this young man. Thank you Total Air for sending Marcus to our home.Marcus, please, always stay true to your character. May God bless you in all that you do.Great job Marcus, great job!!
Marcus Ford was the technician who came out today to service my AC that has been having issues. From now on, I will be asking for him by name when I have problems with my AC and need a technician to come out. He was very very helpful and explained things to me in terms that I could understand. I would highly recommend Marcus Ford when you need help with your air conditioner! He even went as far as to call the manufacturer of my unit to make sure that he was getting the exact results he should and so that they could tell him exactly what to look at or look for. Thank you Marcus!
Great job as always! The Tech, Adrian Nelson, was awesome! Very friendly, knowledgeable, and easy to talk to and to understand. Will request him in the future.
Total Air has always been fantastic! Every technician is knowledgeable and the customer service is wonderful. Marcus just came out and fixed the problem quickly (thank you Marcus!). We’ll never call anyone else for our a/c and heating needs.
OUTSTANDING service for a mini split system install! My original Mitsubishi mini split gave out after 22 years!!! Total air handles maintenance and repairs for both my mini split and main AC. The quality install I received today was top notch. Casey, Dennis and Anthony worked together to ensure that my install went flawlessly and with the highest quality. These men were respectful, very approachable when I had questions, cleaned everything up before they left and made sure I knew how to work the system and understood everything about the new unit. I appreciate workers who take their time with the customer and leave my home how they found it. I truly recommend Total Air for all AC & Heating needs.
Total air has been servicing the unit where I live for the last six years while I’ve lived here. Shout out to Adrian for finding and fixing my clog after having drywall repaired in the house. Adrian was most friendly, knowledgeable, explained everything and did a fantastic job. I’ve enjoyed working with total air for the last six years from the moment you called and schedule all the way down the line. They are great people. Definitely recommend.
We had an outstanding experience replacing our air conditioner/heatpump with Total Air. Josh Whiteside was a very skilled installer, and Anthony and Dennis were a great part of the team. They were professional, courteous, and extremely clean. Kyle, our sales representative was knowledgeable and took the time to explain various systems to help us make an informed choice. I would highly recommend using Total Air for all of your HVAC needs.
I have been a customer since purchasing my home and they have always been great to work with. The technicians are knowledgeable and all around good people. I would highly recommend them.
Our A/C stopped working, so we called Total Air for help. They quickly sent out Brian Bartlett, who identified the issue as a blown fuse. He was communicative, knowledgeable, and friendly. Brian promptly made the necessary repairs, and we recommend him for all your A/C needs. Thanks, Brian!
Brian Bartlett was extremely knowledgeable, helpful, and took care of all of our problems. He was also very kind and personable. We would love to keep working with him in the future.
Great service...Quick, professional, honest. Plus, their prices were extremely competitive. I will definitely use them in the future. Highly recommend Total Air!
The Technician Adrian Nelson did a professional job cleaning my system. He took pictures and informed me on each step of the process. I highly recommend Total Air Inc
Took out their Senior plan which gives you 2 maintainence checks per year and reduced rate per service call. The office person Tabithia is very nice to deal with. The service tech who did my first matainence check showed me build up of dirt in blower fan and coils. He recommended the cleaning service for over $600 which I felt was high just for a cleaning. Going to put that off for now.
Brian, from Total Air, was an amazing find. He did the work in a very short period of time and rather than trying to push unnecessary product my way, managed to work with what he had in front of him and solved the problem. I highly recommend this company and highly recommend Brian. A winning combination in my book. As our air conditioner begins to age in our residence, we will be reaching out again to Total Air and asking specifically for Brian to work with us as we make the decision on how and when to replace.
