(727) 822-7700 
Local Reviews
for Gulfport, FL
Our Reviews by City
Fantastic Job Gentlemen!!
Webster - Gulfport, FL 33707
I was impressed with Casey and his assistant. They worked very hard and were well versed on the unit.
Ac Check
Webster - Gulfport, FL 33707
Very fast and informative
Excellent service
Lenore - Gulfport, FL 33707
Superior service for Mitsubishi ductless systems owners
S Cole - Gulfport, FL 33707
Fantastic response from the moment I called to work completion. Also kudos to the Total Air team for hiring the single best Mitsubishi mini-split tech I've met or worked with to date, Jess Session. She absolutely understands this unique equipment inside and out and is able to communicate how it functions and how to optimize its use in a fashion and level that's beyond anyone who's ever serviced our system. Even better, she listens, she's patient, and she does what it takes to get clients back to 100% happiness. Thank you.
Excellent service
Joeseph - Gulfport, FL 33707
Excellent service!
Pat - Gulfport, FL 33707
Great service, informative tech.
John - Gulfport, FL 33707
Excellent Service
Carroll - Gulfport, FL 33707
Great service as always
Moseley - Gulfport, FL 33707
Technician on time, serviced our system and explained his findings with us. Tech was knowledgeable, professional and courteous.
Thank you!
Karin - Gulfport, FL 33707
Excellent And Professional Service
Weinberger - Gulfport, FL 33707
Arionna is an outstanding representative for Total Air! I received the exact information I needed to make a wise choice in my property purchase! I highly recommend Total Air to everyone I meet; and, Arionna made a great impression on not only me; but, also my realtor and members of the building’s Board!
Jeff
Mortenson - Gulfport, FL 33707
Prompt, good service.
John - Gulfport, FL 33707
Nice job, thanks.
Forde - Gulfport, FL 33707
Great service
Kelly - Gulfport, FL 33707
Bad experience
Chris - Gulfport, FL 33707
Got us up to almost $900 before he was done. Called another company to take a look. Said the guy wired the equipment incorrectly and got everything running for just a trip charge. Terrible experience!
Nice, quick service
Darrel - Gulfport, FL 33707
Great
Betty - Gulfport, FL 33707
Jason Dorris is, without question, the best possible representative for your company. He is knowledgeable, personable and courteous. It was a pleasure to do business with him. Hope all your employees are as fine as Jason.
Great service
Pat - Gulfport, FL 33707
Great service, very prompt, great technician
Quick and easy service
Andrea - Gulfport, FL 33707
Tech knew right away what the issue was. Fixed in under an hour with a fair price. I signed up for their annual maintainence package as well. These guys are legit.
Great Service
Arthur - Gulfport, FL 33707
Excellent service and professional appearance Very knowledgeable and courteous
Wonderful service and technician
Ruiz - Gulfport, FL 33707
Great on time and complete
Good job
John - Gulfport, FL 33707
Crew was careful; cleaned up well; explained everything clearly
A/C fix
Forde - Gulfport, FL 33707
Yet another great service call from Total Air
Response from Total Air, Inc.:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Great
Forde - Gulfport, FL 33707
Another great service by Total
Casey K.
Installed 2 ton Ruud split system air handler in existing location on existing stand in closet. Modified supply Plenum with mechanical fasteners and heat shield and sealed necessary brand brand new whip for air handler old whip with two short reinstalled, germicidal light flush copper flush drain condensing unit in existing location on brand new hurricane rated pad, foam and sealed penetrations system held pressure over 400 psi G in vacuum below 500microns started system up and charge to factory spec installed Honeywell T6 thermostat change breakers accordingly and walked customers through how to operate their brand new HVAC system customer paid balance in full via credit card episode surge protection, installed surge, protection, for homeowner and balance was paid for with balance on unit job has been completed and is inspection ready
Wade H.
Today I fully inspected the LG mini split. It is full of refrigerant. There is 121 V coming in and it is 110 V system. What’s happening is the indoor control board is not communicating with the outside unit or the thermostat. My suggestion is to bring both the indoor control board and the outside defrost control board. I explained this to the homeowner and they understand we may only need to replace one but I quoted both.. I sent an estimate for surge protection because I definitely feel it is needed due to the fact of it being an inverter style system, and having very sensitive smaller parts. I feel that the surge protector will regulate the amount of amp draw and voltage that goes through the control boards. Customer stated that he is not interested in installing surge protection. This estimate below is for today’s discounted service call as well as the start of the senior taps membership. This will include two cleanings a year, priority service calls, and discounted service calls
Nathan R.
Upon arrival to quoted system repair I was shown to an A/H unit in a hallway closet that needed an evaporator coil replacement. Cut out old evaporator coil and replaced with new OEM coil in its place. Braised in both suction and discharge copper line into the coil. Pressure tested with 400 psi of nitrogen and verified No system leaks. Let out nitrogen and put the system on a vacuum pump in vacuums down to 500 µm. Reconnected condensate drain line and put power back to the system. Added 8lb R410a to the system and started the system. With the system operating we had to add another 7 pounds to get the system to factory operating pressures. System is now operating in the cooling mode very well with over a 23° temperature differential. System is connected to a condensate pump which is draining well at this time. Spoke to the homeowner about work completed today, collected payment/signatures and left. Job complete. Thank you for choosing Total Air!
Tom L.
Upon arrival to the scheduled system maintenance, I was shown to the a/h unit in the closet. Immediately pulled off panel doors to inspect all electrical components connections, collect amp draw/voltage readings off electrical equipment, and check the evaporator coil for cleanliness. The a/h unit is equipped with a UV light system and the evaporator coil is clean, as well as the cabinet and electrical components. All connections are secure and amp draw/voltage readings are within range of factory specifications. The d/t had a temperature difference of 18° and within normal range. I then went outside to the side of the home to verify the system refrigerant charge, inspect all electrical components connections, collect amp draw/voltage readings, and clear the condensate drain line. All electrical components connections are secure and running within range of factory specifications. The compressor is making aloud rattling noise. The outdoor unit is not equipped with a surge protector.
Josh W.
Tear out condenser head, old pull out disconnect and whip replace new pull out disconnect at condenser new electrical web back condenser new hurricane pad, tiedown, new heat, pump, condenser for corners on hurricane pad. Thai in existing copper after flushing, new electrical, whip copper, drain line, tear out air handler in attic hanging kit replaced with new hanging kit new heat pump, air handler Tyanne copper after flushing drain line after flushing new drain guard on in-line new pan and pan, flow switch, new in-line flow switch, tying existing Plenum on supply, replace return Plenum and heat shield mechanically fastened to unit and Plenum everything mastic and sealed pictures taken of all work completed nitrogen test copper line set 400 psi vacuum down to 500 µm start up everything is working to factory specs 22° cooling split check and cool and heat modes. System is running to factory specs and job is complete.
Austin H.
Upon arrival to system no cool, I was shown to a thermostat on the wall that wasn’t reaching the desired temperature. This issue was noticed earlier today. Upon inspection I found the system’s Evaporator coil to have a very significant refrigerant leak that is audible at this time. Confirmed multiple leak points with electronic leak detector. Went out to the C/U to verify refrigerant levels and they are very low at this time. I have recommend to the homeowner to not run the cooling to prevent damage to the systems compressor. The office will need to source the Evaporator coil during normal business hours and they should reach out with a timeline for repairs early tomorrow morning. Left the system in the off mode with the indoor fan blowing, collected payment for todays visit and left. Job complete. Thank you for choosing Total Air!
Jon C.
Arrived at customers house for system not cooling. On arrival customer showed me to air handler unit. Customer informed me they tried to install a new thermostat and it was blowing out hot air. Attempted to reinstall the old thermostat but it was not working. Customer showed me to thermostat and thermostat was wired incorrectly. Customer showed me thermostat. He attempted to install and the terminal on the Y was damaged. Customer told me steps he took to attempt to install the new thermostat and I believe a setting was chose incorrectly. Call the homeowner and explained what was wrong with her unit and why it was not working. Gave customer price to install a provided thermostat. Customer wanted to talk to husband before confirming. Customer had the Tenet come out and inform us she did not want to go forward with work. She would like the tenant to once again try to install the thermostat after I told them what was wrong. Called customer to collect payment. Informed customer if tenant d
Tom L.
Upon arrival customer told me he saw frozen pipes at the outdoor unit. Turn condenser on and the fan and the compressor turns on. Went to the air handler and found the blower motor bad. Blower motor will need to be replaced.
Wade H.
Motor is not cutting off when 24 V signal is being applied. High voltage is also present at the motor to be powered. Motor needs to be replaced. I provided customer with an estimate for repair and replacement as well as issued an additional estimate to them for chemically treating the drain line And adding a clean out T. Customer wants us to move forward with determining the availability of the replacement motor and will decide by Tuesday if they wish to move forward with the system restoration.
Wade H.
Customer concerned about unit leaking water on floor in garage. Located the drain line is clogged and needs to be cleaned and flushed. Customer has approved for drain line cleaning Cleaned vacuumed drain pan and drain line. Flushed drain line with water and primed drain line. Checked safety float switch and inspected drain line. Checked blower motor operation and inspected evaporator coil condition. Strongly recommend new germicidal uvc light to prevent biological growth in air handler coil and keep drain pan free from angle and debris. Customer has declined services at this time. Recommend new safety surge protector on condenser unit to prevent voltage spikes and electrical failure on control board and compressor unit. Customer has declined services at this time. Unit is cooling well and drains properly. Thank you for choosing total air.
Wade H.
Recall Preventative maintenance inspection. Checked thermostat calibration and filter location. Checked refrigerant levels and check test start ups components. Located weak capacitor on outside condenser unit. Replace capacitor and checked unit operation. Unit is cooling well and running properly.
Nathan R.
Customer is concerned about his condenser sitting in water when it rains. He would like a quote on raising the condenser. Materials: 2guys,4hours (1) 35”x35” hurricane pad (8) blocks Brad is also concerned about his lights flickering. His lights have always flickered and recently it rained and his main breaker tripped. This does not have to do with the ac system and an electrician will be needed to diagnose this issue. Service call fee collected. Thank you for choosing Total Air!
Tom L.
Upon arrival customer told me AC unit had bio growth all in it. Pull the covers off in the whole unit is covered with bacteria and bio growth. Gave customer options on cleaning the system in please and customer denied. And offer pure Rex to kill and make sure no bacteria comes back and customer denied.
Wade H.
Drain cleared customer had a clog in the drain line between the unit and the condensate pump. Pulled drain all the way apart and flushed clear with water through the bathtub. Also confirmed that condensate pump was pumping water properly by flowing two or three measuring cups of water through the pump. Customer had her maintenance in April. We should be coming back sometime between October and November to complete the second maintenance.
Arionna L.
Called out today to perform a precision tune up. Checked all electronics and motor components to ensure equipment is operating properly within manufacture specifications. Checked filter and cleared drain line. Measured the temperature drop across the coil. Attic is in need of insulation to allow the HVAC system to work as efficiently as possible. Outside I removed the fan from the condenser and cleaned the coil fro, the inside out. Checked refrigerant pressures. Vacuumed drain line clear from outside port. Client enrolled in maintenance agreement and used today as first visit. Equipment is operating properly at this time. Thank you for always choosing Total Air!
Jon C.
Customers, evaporator coil is entirely frozen. Must return in a few hours. Collected service fee, signatures, and left. Thank you for choosing total air! Return to customers house. Unit is now thawed. Hooked up gauges and turned on unit. Unit is showing signs of low Freon. Unit is not properly cooling. Inside of air handler is infected with bio gross. Outside condenser is not in great condition. Suggesting customer get comfort advisor. Customer agreed. Comfort advisor coming out today. Collected payment and signature and left. Thank you for choosing total air!
Wade H.
Call out because customer states that the mini split head in the kitchen is dripping water on the counter. After looking at blower wheel, coil, and filters which were all clean, I took a picture of water and slowly poured it over the coil near the pan to see if the drain was backed up and it was not. Possible that the weather unit was installed during the rain it is leaking through the opening at the back of the unit through the wall. Unit was not dripping or leaking while I was there. Confirm that it was not a backed up drain line. I also inspected the other two mini split heads the same way. Only suggestion would be to keep them clean have a maintenance done once a year. I called the homeowner and also send estimate for maintenance.
Wade H.
Upon arriving indoor fan was running by outdoor unit fan or compressor was not running. After hooking up the gauges I found the system to be empty of refrigerant. I provided customer with an estimate to do a leak search and also advise that upon the conclusion of the leak search is when we would be able to give an estimate for repair. The customer declined to move forward with the leak search as he stated that it made better sense to look at replacing the system, rather investing money into an older unit. Customer wish to speak with a comforter visor at this time. Please contact customer via phone as it is a landlord tenant account and the customer is not on site.
Josh W.
Tear out attic air handler off of rooftop replace air handler, hanging kit drain pan, drain pan, flow switch, in-line flow switch hook up supply and return Plenum‘s mechanically fastened heat shields blowout and flush copper line set flush drain line hook up to drain line and copper line set Hook up existing low-voltage and high-voltage tear out old condenser and pad replace new pad, new condenser tiedown, four corners, nitrogen test copper after hooking up 400 psi vacuum down to 500 µm hook up existing low voltage and high voltage P-trap drain line outside from refill line set pictures taken of all work permit job is complete. System is cooling to factory specs.
Arionna L.
Air Duct Repair Service. Replaced a portion of the 10” run. Sealed an additional hole. Applied mastic for a better seal. There are lots of small holes, poor transfers, condensation and more within the ducts. I highly recommended replacing all the ducts in the wintertime. System is operating properly at this time. Thank you for always choosing Total Air!
Arionna L.
A/C Repair Service. Called out today due to no cooling. Upon arrival thermostat was blank. Replaced batteries in thermostat and display kicked on. Checked all electronics and motor components to ensure equipment is operating properly within manufacturer specifications. Checked refrigerant pressures. The system is not cooling properly, the compressor ratio is out of specification and temperatures are off. The system is operating on R22 and the client is aware that the refrigerant is no longer manufactured as of three years ago. Left the system off so the system won't run all day. A comfort advisor will be out today to give options for machine replacement. Enrolled in the maintenance agreement. Thank you for always choosing Total Air!
Arionna L.
Called out today due to no cooling. Upon arrival system was turned off and the home was 90 degrees inside. Turned system on and checked all electronics and motor components. Clients were concerned about duct work, two 14” runs need to be replaced. Checked refrigerant pressures. System is has extremely high pressures. Amp draw on compressor is over manufacture maximum. Evaporator coil is completely plugged. There is bacterial growth all over the blower compartment. Will send options for compressor replacement, refrigerant replacement, and evaporator coil cleaning. Left system turned off at outdoor breaker. Thank you for always choosing Total Air!
Wade H.
Customers issue was that he did not feel very good airflow and it was not cooling the master bedroom properly. He has a mini split with two heads and one condenser. One head goes in the master bath and the other head goes in the master bedroom. Upon further inspection it was evident that the blower wheels were caked with dust. The evaporator coils also had debris in between the coils. My immediate suggestion would be to have the system completely cleaned properly using a bib kit. I also suggested for the customer to get on the maintenance plan so that we can come back and do the cleaning in six months. Customer accepted. Sent out estimates for customer to accept and acknowledge and he did. System is cooling properly at this time. Initially it had a 60° supply air on both heads and after letting the system run for a while after cleaning, they each blow out between 52 and 54° now.
Nathan R.
Complete no cool call. Customer has a (2) head mini split system in the kitchen/dining room. After inspection I found a failed main control board. The fuse was blown off the board during an over voltage event. We cannot source parts for this system as it is a third party company that produces the equipment. This system is 10-15 years old and due to the condition it is in I recommend replacing all equipment. Customer is going out of town tomorrow and will not be back for a month. When he gets back he will call in to schedule a comfort advisor for an estimate. System is down until further action is taken. Thank you for choosing Total Air!
Wade H.
Customer concerned about unit not cooling properly. Checked thermostat calibration and filter location. Customer has replaced filter. Checked blower motor operation and inspected evaporator coil condition. The blower wheel is clean and free of debris. Checked refrigerant levels and check test start ups components. Located the evaporator coil is compacted with dirt and hair. Package unit installed May 2021 Evaporator coil is clogged and not breathing properly. (Pictures taken)The coil needs to be cleaned. Explained this problem with customer and customer is shopping for pricing of germicidal uvc light and coil cleaning. Called Alex to explain the coil cleaning and germicidal uvc light. No answer I left message. After evaporator coil cleaning will need to look at ductwork connections. When purchasing a germicidal uvc light it comes with free evaporator coil cleaning in package unit. Thank you for choosing Total Air.
