St Petersburg, FL

Arrived at customers for system not cooling. On arrival went upstairs to air handler unit. Saw water in overflow reservoir. Took out float. Switch and fan. Turned on. Turned unit to cool mode but condenser did not turn on. Opened electric cabinet and saw lights flashing for low pressure code. Hooked up gauges and saw almost no pressure in the system. Pumped up system with nitrogen and checked with soap and bubbles on the newly installed condenser coil. Found no leaks at new connections, but did find a leak on the copper arm coming from the TXV to the Manifold on the condenser. Took a video and confirmed where leak was. Will wait to hear from distributor what action to take next on repair. This unit is still under warranty. Collected payment and signatures and left. Thank you for choosing total air!

Arrived at customers house for system not cooling. On arrival. Customer showed me to air handler unit. Fan was running. Went outside to condenser unit. Nothing was on. Found float switch tripped. Pointed this out to customer. Due to ice being out here multiple times for the same drain issue. I suggested the customer get drain solved. Explain why drain solve was in. Customer agreed. Vacuumed out condensate line. Treated with drain Saul. Allow drain. Solve to stay in system for about 15 minutes. Flushed out drain salve. Ran hot water behind. Turn system back on. Unit is now cooling fine. show to customer and customer is happy with work performed. Customer has ran out of media filters for his electronic air cleaner unit. Put an estimate in there in customer will call office to confirm payment. Collected payment and signature for today’s work and left. Thank you for choosing Totoal air!

Arrived at customers house for no cool. On arrival went outside to package unit. Package unit is completely frozen. Show to customer. Explain we would have to wait for unit to thaw return and then diagnose. Turn unit off at the breaker and explain to tenant to please keep unit off until we return to be sure that all ice has been thawed. Called homeowner and collected payment and left. Thank you for choosing total air!

Arrived at customers house for system not working. On arrival customer showed me to air handler in backyard. Power was getting sent to air handler. Checked electric components and found capacitor. Bad. Showed to customer and explained he needed a new one. Also noticed his surge protector light was not on. This could very well have been the cause of the bad capacitor. Pointed this out to him and suggested he get new. Customer decided to get the capacitor for now would like to research more on the surge protector. Unit is now cooling properly. Collected payment and signature in left. Thank you for choosing total air!

Arrived at customers house to check possibly damage ductwork. On arrival customer showed me to attic access. Went upstairs into access, and where we can get off is an addition part of the house. To get to the main attic. Part is not possible right now. There is not enough room. Attempted to get back, but could not. Suggested customer get an attic access at the main part of his attic so we can get there and Check out the ductwork properly. Customer looked himself and agreed. We need a more accessible entrance. Suggested customer sign up for plan, but customer would like to get an entrance before he commit to us. Collected payment and signature and left. Thank you for choosing Toto air!

Arrived at customers house for system not working. On arrival. Customer showed me to air handler unit. Thermostat was off. And air handler. Fan was not on. No lights were on the condensate pump. Bypassed the pumps safety and the unit turned on. The pump is bad. Told us to customer and suggested we change pump. Customer agreed. Changed out pumping system is now working fine. Customer is interested in our IQ products. Would like to schedule in the near future. Collected payment and signatures and left. Thank you for choosing total area!

Called out today to perform a precision tune up. Checked all electronics and motor components to ensure equipment is operating properly within manufacture specifications. Measured the temperature drop across the coil. Checked filter. Drain line is heavily impacted causing the float switch to cut the system off throughout the day. I added solvent followed by hot water. I vacuumed port inside but it leads to a common. I could not fully clear the line. He has a plumber coming to fix it. On the roof I checked refrigerant pressures. Found that the capacitor has failed due to manufacture specifications. Gave options to replace before breakdown. Replaced with a turbo capacitor. System is operating properly at this time other than drainage. Thank you for always choosing Total Air!

Upon arrival to the scheduled system maintenance, I was shown to the a/h unit in the attic. Immediately pulled off panel doors to inspect all electrical components connections, collect amp draw/voltage readings off electrical equipment, and check the evaporator coil for cleanliness. The a/h unit is not equipped with a UV light system and the evaporator coil is clean but the cabinet and electrical components have a lot of bio growth. Recommend wiping down the unit and installing a pure air X and customer agreed. Pure air was installed and unit is wiped down. All connections are secure and amp draw/voltage readings are within range of factory specifications. The d/t had a temperature difference of 18° and within normal range. I then went outside to the side of the home to verify the system refrigerant charge, inspect all electrical components connections, collect amp draw/voltage readings, and clear the condensate drain line. All electrical components connections are secure and runni

Upon arrival to the multi scheduled system maintenance, I was shown to the a/h in the closet and c/u on the roof; as well as a package unit in the back. I pulled off the panel door to inspect all electrical components connections, collect amp draw/voltage readings off electrical equipment, and check the unit for cleanliness. I inspected the split system evaporator coil and blower fan and both have significant biological growth and debris build up. The d/t temperature was within normal range (18°). All electrical components were secure and within factory range. Filter was clean. I then vacuumed the condensate drain line to remove and blockage or debris. I ensured this was draining properly. The c/u system refrigerant charge is R22 and slightly low. This could be due to the c/u coil impacts, dirty evaporator and blower fan. All electrical components are secure however I collected amp draw/voltage readings and the capacitor is low. I then inspected the package unit. I inspected the co

Called out today to perform a precision tune up. Checked all electronics and motor components to ensure equipment is operating properly within manufacture specifications. Drain line and pan were severely impacted with algae build up. Measured the temperature drop across the coil. Checked filter. Took the condensate pump apart. deep cleaned reservoir and motor. Outside I checked refrigerant pressures. Removed the fan from the condenser and cleaned the coil from the inside out. Condenser coil fins are deteriorating and showing the copper of the coil. Vacuumed drain line clear from outside port. Noticed that the capacitor has failed due to manufacture specifications. Client approved turbo replacement. We spoke about pricing for thermostat replacement, evaporator coil cleanings and the age/condition of this machine. Thank you for always choosing Total Air!

Arrived at customers house for system inspection. On arrival customer showed me to air handler unit. Air handler unit is very dirty. Showed inside to customer and suggested customer get his fan and evaporator coil polled and cleaned. Also suggested the IAAQ 2000 package. Unit is producing proper delta T. All wiring inside is secure. No water in overflow reservoir. Float switch currently working. Next went outside to condenser. Cannot read any condenser nameplate information. Unit is not equipped with a surge protector. Pointed this out to customer and suggested they get one. Open electric cabinet and all wiring was secured. Tested electric components. Contactor is sending proper voltage. Capacitor is below nameplate rating but within acceptable range. Informed customer that a capacitor is a kickstart battery and its value number will continue to go down until it cannot start his unit. Looked outside for condensate line but condensate line stops under the house. Cannot currently get

Called out today due to no cooling. Upon arrival air handler was running but the condenser was not. Went outside to find that there was not high voltage being sent outside. I found a breaker tripped and reset. Breaker instantly tripped again. Checked all electronics and motor components. Found that the contactor was heavily pitted and buzzing. Capacitor has completely failed on he compressor side. I removed the compressor from the circuit and restored power without breaker tripping again. Checked with Bryant the manufacture and they confirmed that the machine is under warranty until 2025. Gave options for compressor replacement with refrigerant. Also for contactor and capacitor replacement. Clients son is not interested in enrolling in preventative maintenance for the units. They do no want to perform any work due to them remodeling the home. Offered a comfort advisor for machine replacement options but the son doesn’t know when they will be back from vacation. Left syste

Performed preventative maintenance tune up. Checked blower motor operation and inspected evaporator coil condition. Checked thermostat calibration and filter location. I have replaced customer provided filter. Cleaned vacuumed drain pan and drain line. Flushed drain line with water and primed drain line. Located the air handler unit is leaking water from the drain pan. Checked drain pan and located the drain pan is cracked at front fittings. Need main drain pan replacement. I have placed an estimate for drain pan replacement. Checked refrigerant levels and check test start up components. The capacitor has tested good and recommended top off the refrigerant in the system when drain pan is replaced. Recommend taps membership to help reduce cost on repair and have annual preventative maintenance inspections. Need primary drain pan Trane Model # Tem6a0c36h31sba Serial # 19454s8k3v FOA

I am suggesting to do a drain solve treatment because of the amount of built-up sludge in slime in the condensate line. This is possibly do to not regularly changing filters and home renovations. Customer excepted and I installed the drain salt treatment. I let it sit in the line and then flowed 2 gallons of water behind it. I was able to get the clog free. System is on and cooling at this time. I suggest to change the filters more often. Customer ordered filters while I was there. Customer already has a estimate for indoor air quality and surge protection. I did not send another. I did however send an estimate for in-place coil cleaning due to how dirty that slant Coil is. This will help with better airflow and longevity. It’ll also be much healthier for the air that you’re breathing in your home. I also suggest indoor air quality as well.

Code 1813 Upon arrival customer told me AC unit was freezing up. Turn the breakers back on to the unit and got the condenser to run but the air handler blower motor is bad. The unit would have to be removed to pull the blower motor out and install new blower motor. Unit needs to be replaced.

Called out today due to no cooling. Upon arrival I found that the float switch was tripped due to an impacted drain line. Removed air handler doors and panel to coil…. Primary pan was filled with algae which was redirecting the drainage of water. A drain solve treatment is needed. Added solvent to drain pan and line. Let chemical sit for 15 minutes. Followed solvent with six gallons of hot water while vacuuming clear from outside port. Removed algae from the pan and used panduit to clear underneath the sides of the evaporator coil. Checked all electronics and motor components to ensure equipment is operating properly within manufacture specifications. Checked filter. Measured the temperature drop across the coil. Inspected evaporator coil. Although it appears clean I would recommend a clean in place if it is yet to be done. Outside I took amp draws and checked refrigerant pressures. Equipment is operating properly at this time. Drain solve treatment

Immediate need is to have a drain flushed out. It needs a drain salt treatment as water is not flowing through it properly. It also needs a maintenance. My suggestion is to allow us to do a drain cleaning treatment flush all the sediment out of the drain line. We also need to come back and do a maintenance. Estimate below includes the discounted service call, the maintenance plan, and the drain solve treatment. Added half a gallon of drain solve to condensate line through primary pan and broke up a lot of the sick slime. Let it sit in for a while with a cap at the end of the condensate line. Removed the cap and used water pressure from the hose to force loose all of the built up slime. Water is flowing through the condensate line properly at this time. Customer would like me to be the one that comes back and does the maintenance. Office will contact customer and get put on schedule to do the first cleaning.

Upon arrival to second opinion I was shown to a split through the wall system that was believed to have a low refrigerant charge. Upon Inspection I found an impacted evaporator coil which is bringing down the suction pressures which can make it seem like it is low on refrigerant. I also noticed the C/U coil is very dirty which is causing the discharge pressures to be higher than normal. At this time I don’t believe their are any leaks in the system but it is hard to tell due to the dirty coils. These coils need to be properly cleaned to be able to fully diagnose the issue with this system. Spoke to the homeowner about work completed and he agreed we need to have these cleanings completed to view the whole scope of the issue with this system. The cleanings will be scheduled for Tuesday of next week with an arrival time of 10-12pm. Collected verbal signatures and payment over the phone and left. Job complete. Thank you for choosing Total Air!

Wrong board was ordered we have the new board shipping in to install this week. 9/21/23 Return to customers home to install correct inverter board. Installed new board got all the lights and we look at the flashing code 10 which is an error on the condenser fan motor. The compressor would kick on but the condenser fan motor would not. The condenser fan motor is seized and needs to be replaced. Customer wants to think about it and will give us a call back to have a Comfort advisor come out to give a quote on new mini split. She wants to wait to have someone come out because she’s getting prices on raising the house. If she does not raise the house she is selling in the house and will just have mini split removed. She will call us back in about 2 to 3 weeks when she makes a decision .

Completed maintenance. Checked pressures, amp draw, capacitance and voltage. Highly suggest replacing capacitor and contactor as capacitor is out of range and contactor has burn marks. Also suggest installing surge protector on outside disconnect. Created estimates for each and went over information with customer. Visually inspected air handler and found evaporator coil to be dirty. It is a slant coil and has enough space to be cleaned in place. I am suggesting it in place coil cleaning and have created an estimate for that as well. The homeowner has other property that we take care of. This is a new property they recently purchased. While in the attic, I also checked the insulation levels and the duct connections and duct itself. The duct is much older and losing its insulation and should be replaced. The insulation in the attic space is also very low. I included an estimate for a comfort advisor give a free estimate for duct replacement and I also included an estimate for installatio

Upon arrival to the scheduled system maintenance, I was shown to the a/h unit in the garage attic. Immediately pulled off panel doors to inspect all electrical components connections, collect amp draw/voltage readings off electrical equipment, and check the evaporator coil for cleanliness. The a/h unit is equipped with a UV light system and the evaporator coil is clean, as well as the cabinet and electrical components. All connections are secure and amp draw/voltage readings are within range of factory specifications. The d/t had a temperature difference of 18° and within normal range. I then went outside to the side of the home to verify the system refrigerant charge, found the unit 2 pounds of 410A. I added Freon and got system cooling, inspect all electrical components connections, collect amp draw/voltage readings, and clear the condensate drain line. All electrical components connections are secure and running within range of factory specifications. The outdoor unit is not equ

Upon arrival to the scheduled system maintenance, I was shown to the a/h in the closet and c/u on the side of the home. I pulled off the panel door to inspect all electrical components connections, collect amp draw/voltage readings off electrical equipment, and check the unit for cleanliness. I inspected the evaporator coil and blower fan. The AH cabinet is free of biological growth and the fan is clean. Underneath the evaporator coil by the filter has debris build up. The d/t temperature was within normal range (24°). All electrical components were secure and within factory range. I tested the float safety switch and confirmed it is engaged when needed. I ensured the system is draining properly. I tested the heat. Replaced the filter provided by the customer. The c/u system refrigerant charge is within normal range and all electrical components are secure. I collected amp draw/voltage readings. Immediate needs: I suggest replacing the UV Light Bulb to keep the UV Light system worki

Upon arrival to scheduled system maintenance I was shown to an A/H unit located in a garage. Immediately pulled off panel doors to inspect all electrical components connections, collect electrical readings off all components and check the evaporator coil for cleanliness. Evaporator coil is dirty and needs a cleaning. Cleaning this coil can prevent premature breakdowns of the equipment and ensure longer lasting efficiency of the system. I added a quote to the estimate for pulling and cleaning the evaporator coil to view pricing. All electrical components connections were secure and all readings were running within range of factory specifications. This system is equipped with a Pure Air X UV that is fully functional at this time. Went outside to the C/U to verify the systems refrigerant charge, inspect all electrical com Connections, collect amp draw/voltage readings off the equipment, clear the condensate drain line and spray out the C/U. Systems refrigerant charge is on point.

Upon arrival to scheduled system maintenance I was shown to an A/H unit located in a hallway closet. Immediately pulled off panel doors to inspect all electrical components connections, collect electrical readings and check the evaporator coil for cleanliness. Evaporator coil is clean, and all electrical components connections are fully secure with readings all in range of factory specifications. Fan amperage is good, and the run capacitor for the fan is within range of its rated capacitance. Did notice the indoor return air filter is very dirty and needs to be changed ASAP. Went outside to the C/U to verify the systems refrigerant levels, inspect all electrical components connections, collect amp draw/voltage readings off all equipment and clear the condensate drain line. All electrical components are secure and all readings are within range of specifications. Contactor sending proper voltage and the dual run capacitor is within range of its rated capacitance, I did notice the

Arrived at customers home for three unit system inspection. On arrival customer show me to air handler units. Started with air handler unit in guest bedroom. Opened up unit and saw bio growth inside unit. Fan is dirty. Should be polled and cleaned. Under evaporator coil is clean. Bio growth is also on the drain pan. Suggesting customer also get a UV light in the system. Float switch is currently working. Unit is producing proper delta. T. Next went to unit upstairs behind a bed. Opened this unit up and again saw bio growth. Pointed out to customers and suggested a UV light. This unit fan is also dirty. Should also be polled and cleaned. On all fans dirt in the fins of the squirrel cage wheel can decrease efficiency and performance of a unit. Under evaporator coil was clean. Unit is producing proper delta. T. No water was seen in overflow reservoir. Next went to unit above upstairs bathroom. Open cabinet and this unit is in very poor condition. Inside the unit there is a biogrowth all