Tampa, FL

Customer concerned about unit not cooling properly. Checked blower motor operation and inspected equipment cabinet. Checked thermostat calibration and filter location. Checked outside condenser unit. Located wire that is burnt out and needs new hand start kit. Customer has approved for repairs Repaired wires in the condenser unit and relay the hard start kit. Unit is cooling well and drains properly. Performed preventative maintenance tune up. Checked blower motor operation and inspected equipment cabinet. Cleaned and vacuumed drain pan and drain line. Flushed drain line with water and primed drain line. Cleaned and rinsed condenser coil and compressor deck. Checked refrigerant levels and check test start up components. Recommend to have pure AirX germicidal uvc light bulb replacement due to age components. Customer has approved for repairs and new germicidal uvc light bulb. Thank you for choosing total air.

No cool call, was informed by Mr Henry that the indoor unit was cold the other day, diagnosed system has a failed blower motor, looked up warranties and system has a parts warranty until next year, quoted for a new blower motor under a parts warranty and quote was accepted, checked on parts availability and found it at a supplier about 30 minutes from here, went and got the motor and returned to replace the blower motor under a parts warranty and performed system maintenance, vacuumed drain, washed outdoor coil, inspected indoor coil, checked and tightened wiring, checked refrigerant pressures and temperatures and found system slighting low on refrigerant, quoted to add a couple lbs of refrigerant and to add a surge protector to the indoor unit, management approved complimentary refrigerant if surge protector gets installed today, installed surge protector and added 2 lbs of r410a refrigerant today, was able to get temperature split differentials go from 17 degrees to 20 degrees making

I returned to complete recommended repair of in place evaporator core cleaning and blower assembly cleaning. After completing the work, I noticed that the fan belt had a crack in it and I am recommending that it gets replace immediately. I provided customer with an estimate via email as the customer was not available for me to discuss with.

Second opinion. Customers evaporator core is heavily impacted out, as well as the blower assembly and compartment. The condensing coil is also slightly impacted. I provided customer with the options of repair, which is inclusive of cleaning of the evaporator coil and cleaning of the blower assembly as well as the outdoor condensing unit versus replacing.

I returned to install new Honeywell T6 programmable thermostat and rewired the AirHandler system.

Upon arrival to scheduled system maintenance I was shown to a A/H unit located veritcally in a closet space. Pulled panel doors off the unit to inspect all electrical connections, collect electrical readings and check the evap coil for cleanliness. Evaporator coil is clean with pictures uploaded to ST. All electrical components connections are secure and readings are within range of specifications. I am recommending some type of UV purification for the air handling unit inside to negate biological/microbial growth build up to keep the system clean. No attic access to view duct work at this time. Collected temperature differentials in cooling mode, and verified functions in the heating mode. In the cooling mode had a 20° delta T. And then the heating mode had 82° at the supply Plenum. Went to the side of the building to the C/U to verify system refrigerant charge, inspect all electrical components connections, and collect electrical readings. Outdoor unit is not surge protect

Upon arrival to scheduled system maintenance I was shown to a A/H unit located horizontally in the attic space. Pulled panel doors off the unit to inspect all electrical connections, collect electrical readings and check the evap coil for cleanliness. Evaporator coil is clean at this time with pictures uploaded to service titan. All electrical components connections are secure and readings are within range of factory specifications. Viewed attic insulation levels and duct work. Both are adequate at this time. The UV light purification system inside the air handler cabinet is needing a bulb replacement at this time. The indoor blower housing. It needs to be pulled and clean due to significant dust and debris buildup. The homeowner is currently having work done throughout the home, and would like to have both completed at the same time after all the renovations are completed. Collected temperature differentials in both heating and cooling modes. In the cooling mode had a 21° delta T

Called out today for a no heating call on an eight year old system. Property owner stated that the system wouldn’t reach to the desired setpoint on the thermostat would just run for hours. Upon inspection, I found a 10kw heating kit that was only operating on one bank. One of the banks inside of the heater kit has melted due to age/overuse. This heater kit needs to be replaced to restore, proper heating capabilities to the commercial space. Completed for system inspection found a well working system and cooling mode. I did notice that the dual run capacitor on the outdoor unit is running below factory rated capacitance, and should be changed out to avoid breakdown of the outdoor equipment. Property owner agreed, and would like to do the heating kit installation as well as the capacitor change out at the same time whenever the heater kit is available. The office should reach out to schedule an appointment to return to get these repairs completed. I spoke to property owner on site

Upon arrival to quoted repair, I was showing to an air handling unit located in the garage space that needed a fan cleaning. Upon starting the cleaning, I noticed the evaporator coil and surround electrical components were pretty impacted with growth build up. I recommended to the homeowner that we do a complementary cleaning of the blower wheel and install a pure air XUV light system inside the A/H cabinet to negate the growth. This UV light comes with a complimentary cleaning of the evaporator coil as well. Fully sanitize the inside of the air handler cabinet, pulled out fan housing, disassembled and fully cleaned and sanitized the fan housing and fan. Wheel. Disassemble the rest of the air handler cabinet to clean the evaporator coil. Cleaned and sanitized the evaporator coil as well as cleaned and sanitized the entirety of the air handler cabinet. Reassembled the system and started the units in the cooling mode. System is operating very well in all modes at this time. Left the

Upon arrival to scheduled system maintenance I was shown to a split system with an A/H located in the garage. Immediately pulled panel doors to inspect all electrical components connections, collect electrical readings and check the evaporator coil for cleanliness. Evaporator coil is clean with pictures uploaded to ST. All electrical components connections are secure and all readings are running within range of factory specifications. Collected a temperature differential in the cooling and heating modes and had over a 21° Delta T. Spoke to the homeowner about the systems impacted blower wheel which is cutting down the system’s efficiency significantly. I highly recommended pulling this wheel and having it cleaned to ensure less loss in the system’s efficiency. Homeowner agreed and would like the cleaning to be scheduled for the second week of January. Going along with the cleaning I’m also recommending installing UV purification inside the A/H cabinet to prevent the return of th

Upon arrival to scheduled multi system maintenance (4) I was shown to two A/H’s located in the attic space as well as two A/H’s located in the kitchen closet and the front mother in law suite. Completed full inspection on all A/H’s. Pulled off panel doors to inspect all electrical components connections, collect electrical readings and check the evaporator coils for cleanliness. All electrical components connections are fully secure and all readings are running within range of factory specifications. All evaporator coils are very clean with pictures uploaded to ST. Each A/H is equipped with a Pure Air X UV, oxidizers, and EAC’s that are all fully functional at this time. Changed all EAC filter media as well as changed all customer supplied filters at filter back return grills. We did use basically the last of the EAC replacement pads so we are going to order 2 more sets to ensure enough media for this coming year. (1) 24x18, (1) 24x24. I did also notice the newest system locate

Customer concerned about unit not cooling properly. Customer has mentioned the thermostat is blank and will start again automatically than turn off again. Checked thermostat calibration and filter location. Customer has replaced filter. Checked blower motor operation and inspected equipment cabinet. Checked safety float switch and inspected drain line. The safety float switch is tripped with water and drain line is clogged and stopped unit from cooling. Checked blower motor operation and inspected evaporator coil condition. The coil is clean and free of debris. The air handler unit has existing elite uv light that is dim and not very luminous. Uv was installed 6/2021. Recommended uv light probe to be replaced and have full effect on germicidal uv light and luminous. Checked refrigerant levels and check test start up components. The capacitor has tested good and refrigerant pressure is working properly. Recommend new safety surge protector on condenser unit to prevent voltage spikes an

Customer noticed staining on the ceiling near where the air handler is above in the attic about 2-3 weeks ago. I visually inspected attic, space above stains and found a 3 to 4 foot portion of exposed uninsulated PVC. Because the PVC is in a horizontal position it is prone to sweat when the attic space is much hotter than the ice cold water flowing through the drain line. There is evidence where the drain line meets the wooden beam of water, stains, and the water stains are directly above the staining in the ceiling. The water followed the path of least resistance about a half a foot away, and dripped down above the ceiling, causing the staining. While visually inspecting the air handler and drain, I also looked inside of the air handler cabinet. The evaporator coil is fairly clean. However, I still suggest some type of indoor air quality unit to help keep the quality of air in the home, and the inside of the air handler and duct clean. I created an estimate for today’s repair with a

Upon arrival to scheduled system maintenance I was shown to a traditional split system located in the bedroom closet. This is a 23y/o system. Opened up the panel doors to inspect all electrical components connections, collect electrical readings off all electrical equipment and check the evaporator coil for cleanliness. Evaporator coil is lightly impacted. Pictures uploaded to ST. I am recommending a clean in place to help ensure proper airflow in the system to avoid potential breakdowns. All electrical components connections are fully secure and all readings are running within range of factory specifications. With the amount of growth built up in the air handler cabinet I am recommending some type of UV purification to avoid this growth buildup. This buildup can cause premature breakdowns in the equipment due to gunking up electrical components, this can also affect the homes, indoor air quality. I added estimates for both UV purification systems we offer to view pricing. Went ou

Upon arrival to quoted system repair I was shown to a C/U on the roof that had very exposed low voltage wiring, and a contactor that was burnt and pitted. Pulled out all old low voltage wiring splices, cut apart and pulled back to get a hold of new wiring, connected back to factory specifications with wire nuts and ensured all wires were secure before electrical taping to ensure all wiring wouldn’t be exposed to the outdoor elements. Replaced the C/U’s high voltage contactor and rewired to factory specifications. Went back down to the indoor unit and put power to the air handler. Started the system up in the cooling mode and verified proper functions. This system is operating well in the cooling mode at this time. I spoke to the homeowner over the phone and collected payment/signatures for todays visit. She mentioned that a different property of hers had just had a duct inspection but she is wanting a second opinion on the state of the duct work. I informed her that the office s

Upon arrival to quoted repair, I was shown to a condensing unit on the side of the house that had a failed compressor. Immediately pulled off electrical panel doors and disconnected power. Recovered all system refrigerant on braze copper lines into the compressor and pulled out the old compressor. Replaced with new OEM compressor bolted down to four corners braised in the suction and discharge side of the copper lines pressure tested the system to 400 psi. The system held with no leaks. I put the system on a vacuum pump and vacuumed down to 500 µm. Added refrigerant back into the system, and started the system in the cooling mode. Upon starting the system needed 2lb R410a refrigerant to get the system back to factory specified pressures. System is now cooling very well and operating with a 23° temperature differential in the cooling mode. System is draining very well at this time. I highly recommend replacing this UV bulb to ensure all components in the A/H stay free of growt

Upon arrival to system no cool, I was shown to a system in the garage that was blowing air but the C/U wouldn’t power on. Upon first inspection I found the C/U breaker to be tripped and when I tried to flip it, it would instantly trip off again. Went to the C/U and pulled the electrical panel to diagnose the issue. The core sense diagnostics is telling me the compressor is shut off on a trip lock. Pulled the start wire and common wire off the unit and flipped the breaker to verify it wasn’t any other components in the system causing it not to run. With the compressor isolated from the system everything runs well and operates without the breaker tripping. Tested the compressor for continuity and had 60 ohms from leg to leg on the compressor. The windings on the inside of the compressor are burnt up and causing the compressor to trip the breaker to not cause more damage to the system. The immediate need to get the system back up and running is changing out the compressor under

Completed maintenance. Evaporator coil was a little dirty so used blue cleaner and hot water with soft bristle brush. Explained to customer that this is an extra charge due to how dirty the coil was. Customer stated they are changing my filters 2 to 3 months at a time. I suggested to get a lower and filter and change every 30 days. Customer also stated that there are health concerns with breathing issues or allergies. I have quoted indoor air quality to help. We will need to add a Plenum piece because the Plenum on top of the air handler is too short to install indoor air quality devices. Checked pressures, amp draw, and capacitance. System is cooling and operating properly at this time. Customer has community drain. Used drain solve and water to ensure drain was completely cleared out.

Arrived at customers house for no cool. On arrival customer showed me to air handle unit. Customer told me unit had froze over. Turned unit on and unit ran fine. Was putting out cool air. Evaperator coil was clean. Filter was clean. Fan was working fine. Went outside to condenser coil. First noticed condenser is not equipped with a surge protector. Customer informed me they have had power outages recently. Suggested they get a surge protector at the condenser definitely and if they feel also necessary, it would not hurt to get one at the air handler. Hooked up gauges and gauges. Showed signs of low Freon. Showed to customer and explained what we were reading on gauges. Suggested we put in Freon. Customer agreed. Added 1 pound of Freon and unit pressures and readings are now looking correct. Show to customer and customer is happy with work performed. Walked through house and confirmed. Unit is blowing cool air. Customer is happy with supply temperatures. Collected payment and signatur

Called out today due to no cooling. Upon arrival the drain line was clogged. Client is still in warranty period of drain solve treatment. Cleared drain line with solvent follwed by two gallons of hot water. Vacuumed clear from outside port. Checked all electronics and motor components to ensure equipment is operating properly within manufacture specification. System is operating properly at this time. Thank you for always choosing Total Air!

Completed maintenance. Foam cleaned evaporator coil and pulled all of hair and dust out of the fins. Cleaned out primary pan and condensate pump and drain line. Checked temperature differential and had 16° split Checked pressures and found system to be low 1.8 pounds of refrigerant. Added refrigerant into the system and checked temperature differential And now has 19° split. Checked new capacitor and contactor. System is cooling and functioning properly. Peaked inside of attic space and confirm that insulation is good and has good coverage. Also checked over duct at the opening of the attic space. Duct is hard rigid with insulation covering. It is old and out of date and should be re-insulated/or replaced. Customer is going to let us know if the system struggles to maintain temperature after this cleaning and adding refrigerant. System is 10 years old and owners are considering replacement. It was suggested to get a full cleaning before making that decision. As of right now the system

Came out today to install two surge protectors on the train and carrier units outside. They are the only two that did not have surgery protection on them. After installing the search protectors, customer pulled me inside to show me sweating Henz that she had previously paid for to have fixed.She stated that the technician that was there last was supposed to have sealed up the supply vents so that would stop sweating. The supply bin in the master bathroom was covered in condensation. After further inspection and opening up the supply vent, it had never been sealed. Completely sealed all openings around of supply vents and then installed the supply grill back on. Did not charge for this since she was previously charged. Collected for the tubes. All four system Are operating properly. Also all four condensate lines are flowing properly

System is struggling to stay cool in the heat of the day. Upon testing the system found that the evaporator coil could use a good cleaning, also found 45+7.5 capacitor pulling at 19 µF on the compressor side, also found burned and pitted contactor that should be replaced as soon as possible. Went over everything with homeowner and he excepted the repairs. Need to come back and do the maintenance

Upon arrival to system no cool, I was shown to a thermostat on the wall that is having issues reaching the desired temperature around the hottest parts of the day. Went outside to the C/U to put gauges on the system. I found the system to be a little low on R410a refrigerant. Added 1lb R410 refrigerant to system to get back to running pressures. Upon arrival thermostat was satisfied at 74 degrees. After adding refrigerant to the system I had a 19 degree delta T temperature split in the cooling mode. I believe this system is having return airflow issues. All return for this home is going through a single grille cut out in the closet door leading to the A/H unit. During the hottest point of the day the system isn’t getting enough airflow back to properly condition the living space. I highly recommend upsizing the systems return to help the system run under less stress during the hotter points of the day. Switching to a louver door would be the best option but cutting an extra gri

Customer lives in a condo unit in which the drain line runs underneath the ground and the drain line was impacted. I cleared the drain line out observing that I could hear the section of the vacuum from the outside as the vacuum was connected in the inside. Customer is a member which is showing that her membership is active through September 2023, but when setting up the estimate it did not discount the price nor was the service fee correct. I attempted to reach out to dispatch, but did not receive an answer so therefore I collected the 79.95 fee and closed the call out.