Gulfport, FL

Diagnostic Came out here because the customer said that the air conditioner was not working. When I got here. I had an error code of C2 what was high-pressure lockout over three times. I let her know that the condenser fan motor could be going. My amps were good. The condenser fan motor was running when I was in the garage the air handler. The system was off but the blower motor continue to run this customer is not happy. I believe she will be calling the office, the system does cool and it does heat

Refrigerant Came here because the outdoor system was not turning on. Check the capacitor the capacitor was good. I reset the breakers and the system kicked on system was low on refrigerant went out on low pressure, cut out, added 3 pounds of.R 410a and system started cooling. Let the customer know that they do have a leak they do not want to move forward with the leak search right now they’re going to gauge it to see how long it lasts. I’m almost sure that it’s in the evaporator coil, the water coming out of the drain line you could feel oil in it, I showed the customer this she even felt the water coming out but to be 100% sure we’d have to do a leak search right now system is cooling heating and draining properly at this time

Arrived at the customer's home and began preventative air conditioning maintenance. Checked voltages and amperage’s. Checked condition of the evaporator coil and filters. Checked refrigerant charge. The equipment is operating properly at this time.

4 memberships that are good for 12 months; includes 2 maintenances for each unit, priority service, and 20% off. Also a cleaning for each unit. 12-10-2024 Removed and cleaned blower wheels for 3 minisplit headers. Also cleaned all evaporator coils. Checked operation. Systems are all working and draining properly. - Collin

Arrived at the home and the homeowner explained the situation. Homeowner is aware that the equipment needs repairs but just wanted the heating portion to be operating. Proceeded to pull disconnect to “Off” on the condenser. Went into the attic and checked for heater connection. Turned on the system and pulled 21 amps from the heater. Recommend blown-in insulation and ductwork replacement. Equipment is heating.

Replacement of all ductwork and additions to ductwork in attic. All work to be completed in a neat and professional manner by certified and trained technicians. 100 %Customer Satisfaction Guarantee. Meet and greet with customer go over Work for the day get started on the first day, tearing out all existing ductwork from attic and addition attic with roof over will need to cut two holes for running flex through the roof over tomorrow got all existing flex out and started hooking back up new flex to diffusers sealed diffusers to ceiling and completely around entire boot will return tomorrow to strategically place mixing boxes and run flexes back to mixing box with collars and dampers pictures will be taken of all work completed. All done for the night will return in the a.m. getting started Thursday morning putting collars in dampers and mixing boxes and hanging mixing boxes and attic run all diffuser flex runs back to mixing box hang and slope correctly pictures taken of all work com

Arrived at the home and began to install IFlo on the air handler in the attic. Homeowner has no WiFi and was set up via hot spot.

Customer declined raising unit up higher onto condenser stand. Removed and replaced condenser upon approval. Replaced filter drier. Replaced hurricane pad. Pressure tested system. Vacuumed system below 500 microns. Checked pressures, temperatures, and amp draws. Installed clean new filter at air handler. System is working and draining properly. Thermostat is set for 78 degrees. Quote for 2 - 10x6 registers is $314.62. - Collin

Found system submerged under saltwater. Electrical components and coil are now corroding and damaged due to saltwater flood damage. Customer will need a whole new condenser. This is all due to saltwater flood damage. Customer approved price and condenser is ordered - Collin

Service call no cool Homeowner shut off both breakers to AC system after noticing the suction line was frozen. Checked refrigerant, pressures and temperatures. System is low on refrigerant. Ran system over an hour to see if any other issues popped up. Performed leak search on outdoor coil. Found leak in bottom of condenser coil. System is covered under warranty. Homeowner signed off on warranty condenser coil replacement. Will return to replace condenser coil. Advised homeowner that system will need further diagnostic after replacing condenser coil.

Due to saltwater flood damage the air handler, condensate pump, condenser, coffin box, and duct work have all been damaged. This is all due to saltwater flood damage. Saltwater came in contact with all of these items. Highly recommend new equipment. The current equipment is destroyed from saltwater flood. Customer is scheduled for equipment estimate. - Collin

Service call Called out for thermostat working intermittently. Homeowner explained that the thermostat will only work for a few hours until he has to take it off the wall to charge. Recommend replacing thermostat as this is a common issue for nest thermostats which is internal. Homeowner approved new thermostat estimate. Installed Honeywell T6 thermostat in existing spot. Tested system function after install.

Need to return ! Completely frozen. System is powered off at this time. - Collin

Cleaned minisplit coil and wheel. Checked operation. System is working and draining properly. - Collin

Replacement Comfort advisor Customers air-conditioning system is totally shot. The outdoor unit was totally submerged due to surge waters from the hurricane Helene. This could potentially be a fire hazard his breakers also got wet they either tripped or they’re shut off. Mold is already growing heavily in the house. Take precautions as needed. Customer would really like to have the Comfort advisor out here to see about replacement as soon as possible so he could get some air-conditioning set up an appointment from 11 to 12 Mr. Wilcox will be here so will Mrs. Wilcox This is a 3 1/2 ton heat pump split system looking for immediate replacement. This system was installed in 2021. The system is not salvageable. Thank you for choosing Total Air

Customer will need comfort advisor for 4 minisplits please. 4 minisplit condensers all submerged underwater. Due to flood there is now saltwater all over coils and electrical components. Highly recommend new equipment. None of them are working at this time. - Collin

Checked pressures, temperatures, and amp draws. All within factory specifications. There is some water in the emergency drain pan from the condensation of the air handler. Not enough water to make the system shut off on secondary float switch. Quoted customer. System is working and draining properly. - Collin

Upon arrival found all minisplits with microbial growth inside wheel / housing, and coils full of debris as well. Highly recommended membership program, cleanings, purification systems to prevent microbial growth/ better air quality, and surge protection. Emailed all information to customer. - Collin

23x20 Media Filter Pack (Delivered Directly to Customers Home)

No cool Upon arrival, the system was running and cooling. Homeowner explained that the system has had intermittent issues over the last few weeks only working when he flipped the breakers. No issues in the last few days. Performed full system inspection. Found low capacitor reading 10 out of 70 µF. Replaced capacitor. System was low on refrigerant with one degree of sub cooling. Added 4 pounds of R 410A. The system is running and cooling.

Customer purchased membership per Collin on 9/3/24. Performed inspection 1 of 2. Customer will have 1 more inspection and all other benefits for 1 year. Checked pressures ,temperatures , and amp draws. All within factory specifications specifications. Flushed drain assembly. Recommended surge protection, air quality products, new contactor for condenser, and IFLO for drain line. Customer agreed to all recommendations. Installed and performed all work except for electrostatic filter and box of replacement pads. Will need to return with items. Filter size 14x24x1. System is working and draining properly. Customer financed through GreenSky. - Collin

Came out here to diagnose package unit. It is a Goodman package unit. The condenser fan motor is a. 1/4HP I did not have a rescue motor on my truck for a condenser fan motor. All I have are blower motors I have five or six blower motors, but I don’t have any condenser fan rescue motors the tenant that lives here she has two boys. She does have a spot cooler in her bedroom, but if this could get changed around, she is going to try to see if she can work from home tomorrow which is Thursday so we can come out here and install this motor. Everything else on the system seems to be working OK. I don’t know how much damage was done to the compressor with this being a bad condensing fan motor. The compressor did try to kick on, but it was going out on thermal overload lockout. I tested the Run capacitor 45/5 it was good And it had good standing pressure if we could make it back out here in the morning to change out the condenser fan motor on this package unit and get this customer cooling w

Upon arrival the outdoor unit was not running. Found the capacitor to have failed. Customer wanted to replace with warranty capacitor. Once replaced found the compressor to be in thermal overload. Explained to the customer that the cause was most likely from the capacitor fan failing. Customer agreed to cool down the compressor. Once completed I finished the Preventative Maintenance. Checked electrical components and cleared and flushed the drain line. Filter is due for replacement. System ran for an hour and compressor is doing well at this time. Materials added 35/5 warranty capacitor

Drain Arrived at the condo and met with the homeowner. He escorted me to the roof and showed me where his condenser is located. Proceeded to check the condenser. Checked all amperage’s and voltages, refrigerant charge is good, hard start is installed by others. Checked air handler voltages & amperage’s. Blower wheel & evaporator coil are clean. Found condensate drain line layered with debris inside pipe. Pipe cleaned and flushed drain line. Checked for proper flow. Cleaned primary drain pan. Homeowner signed for maintenance program.

Called out today due to no cooling. Upon arrival client stated that the system doesn’t seem to blow as cold as before. Tested electronics and motor components. Measured the temperature drop across the coil. System is blowing air at 56 degrees. Shut system off multiple times in attempt to find an intermittent issue. Checked refrigerant pressures. System is operating at its max capacity. The front room mini split head is surrounded by 10+ windows and the front door. This unit is operating to the best of its ability. Showed client the temperatures and readings. Equipment is operating properly at this time. Thank you for choosing Total Air!