Gulfport, FL

New air handler and heat pump, reuse stand outside, replace breakers as necessary, new thermostat, new hanging kit with rods and brackets, 2 new float switches, flush and pressure test copper line set, repair if needed, no surprise charges or hidden fees, 10 year parts and one year labor warranty. Inspect and seal any holes in ductwork. Chris Garris 727-621-0543

System is low on refrigerant. Found leak at evaporator coil, and bad electric heat kit. After taking measurements of evap coil and attic I highly recommend new equipment due to age of system and price for repairs. Customer agreed and would like new equipment estimate on Monday please. - Collin

Installed all new control wiring to the air handler from the thermostat, and from the air handler to the condenser. Upon completion powered system on and the low voltage glass fuse blew. Checked power and continuity at the fuse port and found that the air handler control board is bad. Need to return with air handler control board to complete work. - Collin

Spoke with Susan and she explained that she has some heat but it’s never shutting off or reaching temperature. Found 8KW heat kit only drawn 17 Amps. System is a carrier straight cool from 2016. Heater needs to be replaced. Model and Outside serial number is in the photos.

Found thermostat with incorrect amount of wires for heat pump system (need six, only five here). Also wiring running to condenser is all corroded. Customer approved of new control wire to the thermostat and also to condenser. Customer purchased membership per Collin on 1 – 20–25. Will need to schedule approved work. - Collin

Office: Please order TXV valve for the condenser. 1 man 4 hrs Arrived at the home and the condenser was turning off on low pressure. Checked for leaks and couldn’t find any at this time. Tested the condenser in cooling and even though it was 56* it ran fine. When switched to heat pump, the pressure dropped. The condenser TXV is shut closed preventing refrigerant to flow properly through the system.

Replaced thermostat upon approval. Checked operation. System is working properly. May need to return with Honeywell 8000, customer will be reaching out. - Collin

Customer purchased plan via Collin on 1/3/2025. Checked pressures, temps, and amp draws. All within factory specifications. Flushed drain assembly. Found no Iaq, no surge protection for a/h, no primary float switch, and pitting contactor at condenser. System is working and draining at this time. - Collin

Diagnostic Came out here because the customer said that the air conditioner was not working. When I got here. I had an error code of C2 what was high-pressure lockout over three times. I let her know that the condenser fan motor could be going. My amps were good. The condenser fan motor was running when I was in the garage the air handler. The system was off but the blower motor continue to run this customer is not happy. I believe she will be calling the office, the system does cool and it does heat

Refrigerant Came here because the outdoor system was not turning on. Check the capacitor the capacitor was good. I reset the breakers and the system kicked on system was low on refrigerant went out on low pressure, cut out, added 3 pounds of.R 410a and system started cooling. Let the customer know that they do have a leak they do not want to move forward with the leak search right now they’re going to gauge it to see how long it lasts. I’m almost sure that it’s in the evaporator coil, the water coming out of the drain line you could feel oil in it, I showed the customer this she even felt the water coming out but to be 100% sure we’d have to do a leak search right now system is cooling heating and draining properly at this time

Arrived at the customer's home and began preventative air conditioning maintenance. Checked voltages and amperage’s. Checked condition of the evaporator coil and filters. Checked refrigerant charge. The equipment is operating properly at this time.

4 memberships that are good for 12 months; includes 2 maintenances for each unit, priority service, and 20% off. Also a cleaning for each unit. 12-10-2024 Removed and cleaned blower wheels for 3 minisplit headers. Also cleaned all evaporator coils. Checked operation. Systems are all working and draining properly. - Collin

Arrived at the home and the homeowner explained the situation. Homeowner is aware that the equipment needs repairs but just wanted the heating portion to be operating. Proceeded to pull disconnect to “Off” on the condenser. Went into the attic and checked for heater connection. Turned on the system and pulled 21 amps from the heater. Recommend blown-in insulation and ductwork replacement. Equipment is heating.

Replacement of all ductwork and additions to ductwork in attic. All work to be completed in a neat and professional manner by certified and trained technicians. 100 %Customer Satisfaction Guarantee. Meet and greet with customer go over Work for the day get started on the first day, tearing out all existing ductwork from attic and addition attic with roof over will need to cut two holes for running flex through the roof over tomorrow got all existing flex out and started hooking back up new flex to diffusers sealed diffusers to ceiling and completely around entire boot will return tomorrow to strategically place mixing boxes and run flexes back to mixing box with collars and dampers pictures will be taken of all work completed. All done for the night will return in the a.m. getting started Thursday morning putting collars in dampers and mixing boxes and hanging mixing boxes and attic run all diffuser flex runs back to mixing box hang and slope correctly pictures taken of all work com

Arrived at the home and began to install IFlo on the air handler in the attic. Homeowner has no WiFi and was set up via hot spot.

Customer declined raising unit up higher onto condenser stand. Removed and replaced condenser upon approval. Replaced filter drier. Replaced hurricane pad. Pressure tested system. Vacuumed system below 500 microns. Checked pressures, temperatures, and amp draws. Installed clean new filter at air handler. System is working and draining properly. Thermostat is set for 78 degrees. Quote for 2 - 10x6 registers is $314.62. - Collin

Found system submerged under saltwater. Electrical components and coil are now corroding and damaged due to saltwater flood damage. Customer will need a whole new condenser. This is all due to saltwater flood damage. Customer approved price and condenser is ordered - Collin

Service call no cool Homeowner shut off both breakers to AC system after noticing the suction line was frozen. Checked refrigerant, pressures and temperatures. System is low on refrigerant. Ran system over an hour to see if any other issues popped up. Performed leak search on outdoor coil. Found leak in bottom of condenser coil. System is covered under warranty. Homeowner signed off on warranty condenser coil replacement. Will return to replace condenser coil. Advised homeowner that system will need further diagnostic after replacing condenser coil.

Due to saltwater flood damage the air handler, condensate pump, condenser, coffin box, and duct work have all been damaged. This is all due to saltwater flood damage. Saltwater came in contact with all of these items. Highly recommend new equipment. The current equipment is destroyed from saltwater flood. Customer is scheduled for equipment estimate. - Collin

Service call Called out for thermostat working intermittently. Homeowner explained that the thermostat will only work for a few hours until he has to take it off the wall to charge. Recommend replacing thermostat as this is a common issue for nest thermostats which is internal. Homeowner approved new thermostat estimate. Installed Honeywell T6 thermostat in existing spot. Tested system function after install.

Need to return ! Completely frozen. System is powered off at this time. - Collin

Cleaned minisplit coil and wheel. Checked operation. System is working and draining properly. - Collin

Replacement Comfort advisor Customers air-conditioning system is totally shot. The outdoor unit was totally submerged due to surge waters from the hurricane Helene. This could potentially be a fire hazard his breakers also got wet they either tripped or they’re shut off. Mold is already growing heavily in the house. Take precautions as needed. Customer would really like to have the Comfort advisor out here to see about replacement as soon as possible so he could get some air-conditioning set up an appointment from 11 to 12 Mr. Wilcox will be here so will Mrs. Wilcox This is a 3 1/2 ton heat pump split system looking for immediate replacement. This system was installed in 2021. The system is not salvageable. Thank you for choosing Total Air

Customer will need comfort advisor for 4 minisplits please. 4 minisplit condensers all submerged underwater. Due to flood there is now saltwater all over coils and electrical components. Highly recommend new equipment. None of them are working at this time. - Collin

Checked pressures, temperatures, and amp draws. All within factory specifications. There is some water in the emergency drain pan from the condensation of the air handler. Not enough water to make the system shut off on secondary float switch. Quoted customer. System is working and draining properly. - Collin