Collin was extremely professional at my service appointment today. He explained all services in detail and offered $$ saving improvements to my system. Overall A+++ highly recommend
They were unable to come out on Sunday do to a manpower issue. They were out Monday at 8 AM and had it repaired within an hour. We have a service contract with Total Air and will continue to renew it as they provide great service.
We had a great experience with Total Air! Collins was such a great and knowledgeable person. He took care of our broken AC in a professional and efficient manner.We fully recommend them for any AC and heating needs. Thank you again!
Collin was excellent! He very patiently explained my situation and answered all of my questions. I would absolutely recommend him to anyone wanting to work with a very knowledgeable and customer focused technician. The staff setting up my appointment was very helpful and able to get a technician out to my house the same afternoon. Overall, great experience with this company, will definitely recommend them to others.
An an exceptional job on my service by Dakoda Hammond. Total air has been very helpful with my AC maintenance. Dakoda was knowledgeable and mindful of cleanliness
Once again a professional response and great technician, The technician was focused, thorough and informative. My only concern with Total Air is their mark up on added components, although I do recognize a labor and time cost. Components today marked up 500%. Why for Petes sake!
Total Air is the best! This is the second unit in the second home I've lived in. My go to AC company. They exceed at everything from quote to installers to annual service!
I would like to say Thank you for coming out the next day of me calling for an appt.8/28/24. I had another appt with another local company and they canceled on my twice ! So glad I called Total Air.!! Collin came out to my house and was very professional and got the drain problem fixed as I had water draining in my house from my mini split for 3 weeks. The friendly and knowledge service I got from the start with the office support from setting up my appt and then with Collin I signed up for the maintenance plan.
Josh was the lead technician for our install. The installation of the new unit was meticulous and he made sure no detail was missed. Additionally, he and his team did not leave until everything was running perfectly.
I had a great experience today. I have a Mitsubishi split that needed a clean out and Collin from Total Air was here in a jiff .He was professional, described all the services Total Air offers a did a great job on my a/c unit. I would highly recommend Tot Air for your a/c needs.
Jake was very kind, professional, I asked lots of questions and he answered with details. I have more work in the future I will be sure to ask for Jake.
I called this morning due to my A/C not working. This was my first time using Total Air. My technician Eric was very professional, he did an awesome job. I ended up signing up for their maintenance program because of how professional and efficient he was. I work from home so for a first time customer to call in the morning and have my issue resolved before 12 was huge for me. I highly recommend!
Great experience with my technician Louis today. He was very knowledgeable and helpful. Walk me through the whole process and was very thorough. I was so encouraged by his expertise, I signed up for the company’s twice yearly maintenance program. Highly recommend.
I had a fantastic experience with the ac tech Collin. Someone else from Total Air was here 1.5 months ago for the same problem. Collin fixed the line clog promptly and at no charge!!
I’ve used total air for years now, never for total unit replacement but for minor fixes and tune ups. Though I’ve never had an issue with any of their technicians (they are all very well mannered and personable), today our tech Brian went above and beyond. He’s extremely well versed in his trade, swift and graceful with his repairs, and a great personality to boot. He’s still here as I type this, making sure my 13 year old unit is as efficient as it possibly can be. I’m writing this so whomever oversees their crew knows they have a total rockstar tech on their team. Today I learned quite a bit about my hvac unit and various ways I can maintain its cleanliness myself between services calls, thanks to Brian. I really don’t like to hover over anyone doing their job (especially in 92 degree heat in direct Florida sunlight) but he was more than happy to open the unit and explain the function of its inner workings so I can better understand why minor issues may happen, and what can be done to prevent damage.I will be requesting Brian going forward with my semi-annual tuneups and repairs if there’s any issues, he quite literally is the best.Thank you Brian, and all at total air for making us comfortable at home.
Total Air had someone to our home within 35 minutes. Since it was 94 degrees outside, this quick response time has earned them our thanks! Also, Dakoda, the technician, was incredibly knowledgeable and professional and worked with us to understand why the system, only 8 months old, had quit working. We will be using Total Air for all of our HVAC needs from now on.
We had our member A/C check up today. The techs, Jake and Collin were professional, extremely knowledgeable and friendly. They did a thorough job checking the complete A/C system. I would highly recommend Total Air for all your A/C needs.
Dakoda Hammonds quickly diagnosed our problem and replaced the capacitor. Dakoda had our system back up and running in no time. We will be requesting him going forward. Great job!
My tech, Dakoda Hammonds, was extremely helpful today. He repaired my AC unit which had stopped working altogether and he also went ahead and took care of my PM earlier than the soonest appointment I could get for it. Due to Dakoda going above and beyond, I’ll remain a Total Air customer and see how things go from here.
Josh , isiah , Anthony and kasey just installed the 5 ac cha for my family… another excellent job… we were forced to work with a different company threw a home warranty company., never do that again.. we are the total air family since our first ac 5 years ago.. these guys are the best.
Same day prompt service. Spot-on recommendations by Marvin, my Service Tech. Marvin was very professional and easy to talk to. He explained everything that needed be done quite thoroughly. He not only told me he showed me.
I recently had the pleasure of working with Dakota Hammond of Total Air Inc. and I’m beyond impressed with the exceptional service and expertise he provided. From the moment he arrived, Dakota was professional, courteous, and attentive to our needs. He took the time to explain the problem in detail and offered practical solutions, ensuring we understood each step of the process. His work was thorough and efficient, and he left our system running better than ever.What sets Dakota apart is his dedication to customer satisfaction. He went above and beyond to ensure we were comfortable and happy with the service provided. I highly recommend Dakota Hammond for any air conditioning needs – his expertise and commitment to quality are truly unmatched.
An excellent experience. Casey, Anthony and Isaiah were very respectful, skilled and knowledgeable. They worked hard and got the job done, a long day for them but they were all just as cheerful at the end as they were when they started. Thank you guys. We would not hesitate to recommend you 100%.The first two photos are of our old system - definitely time for a change! They may have loaded as the last two photos.
Great service, explained what was wrong and why, answered all my questions to the best of his ability and gave me an honest assessment, would recommend
I needed a repair on a rush basis because the sale of my house was scheduled to close. The people at Total Air were wonderfully responsive and fit in my repair on time, even though it was very short notice. They were always a delight to work with as well.
Over the years I have had numerous companies doing repair or installation work for me.I was amazed how well your air install crew worked together. Five guys working for about 12 hours with no nonsense, arguing or bickering. They did a great job of installing our new Heat Pump. My hats off to these guys (and Total Air for putting the team together).SalesBillTechniciansJasonJoshSargeyJavierCarlos
Quick service scheduled within 24 hours of call.Jake, who came out, was communicative, taking time to explain the problem, what was needed, and what was being done, including pics. He was also completely transparent about pricing.Office was responsive and helpful as well. Communication about the appointment was fantastic and arrival was right on time! Even the dog loved Jake =)
Fast friendly knowledgeable fair pricing, the tech knew their stuff had the part on the truck and no pressure to upsell ..what else can you want! Have them programed in my contacts now. Ariona was amazing and brilliant. Figured out the problem quickly explained it to me and fixed it. Five stars for sure.
These folks are great! Dakoda came today and did an excellent job. Discussed what issues there could be, assessed the situation, got our A/C working again and even told me that I need to consider replacing this old system. I have met 3 technicians from Total Air and recommended them 100%.
Amazing company very quick response. Angel the technician was super friendly professional. Had my issue diagnosed and fixed within 10 minutes. I definitely will be putting them on my speed dial.
Last Monday, I had Dakoda come to my home to perform 6 month maintenance visit. He is very professional, friendly and knowledgeable. He's very thorough during the inspection and did a great job explaining tips to extend the life of my a/c. He didn't try to upsell, but I will have him return in 6 months to install the uv lights.
