The service provided by Total Air technician Marcus Ford was friendly and professional. He took the time to explain what he was doing, and the various options to check for leaks, along with costs, advantages snd disadvantages of each option. He patiently answered all my questions.
Josh and Art were exceptional. They were kind and professional throughout the entire process. Even the helpers who came from another job were just the same. They did a great job replacing our crawl space duct work and installing our new package unit. They explained everything and cleaned up and put things back when they left. It’s hard to find professionals in any service business, Total Air has figured it out. Great Job! I’d totally recommend them for your AC needs.
Total Air sent Collin Eckfeld to my home to fix my heat. He figured out the problem quickly, answered all my questions and was very patient if I didn't quite understand. If I ever need anything done again I hope they send Collin.
Collin Eckfeld was a great tech. He worked very hard to solve my problem with my AC and was successful in doing so. Very professional and polite he is a valuable employee for Total Air.
Hello... Marcus came out to our home. Very nice, knowledgeable and he did a wonderful job getting our heat back on track. He wasted no time but was nice. He was sweet like my son, his smile was kind. Thank you God for this young man. Thank you Total Air for sending Marcus to our home.Marcus, please, always stay true to your character. May God bless you in all that you do.Great job Marcus, great job!!
Marcus Ford was the technician who came out today to service my AC that has been having issues. From now on, I will be asking for him by name when I have problems with my AC and need a technician to come out. He was very very helpful and explained things to me in terms that I could understand. I would highly recommend Marcus Ford when you need help with your air conditioner! He even went as far as to call the manufacturer of my unit to make sure that he was getting the exact results he should and so that they could tell him exactly what to look at or look for. Thank you Marcus!
Great job as always! The Tech, Adrian Nelson, was awesome! Very friendly, knowledgeable, and easy to talk to and to understand. Will request him in the future.
Total Air has always been fantastic! Every technician is knowledgeable and the customer service is wonderful. Marcus just came out and fixed the problem quickly (thank you Marcus!). We’ll never call anyone else for our a/c and heating needs.
OUTSTANDING service for a mini split system install! My original Mitsubishi mini split gave out after 22 years!!! Total air handles maintenance and repairs for both my mini split and main AC. The quality install I received today was top notch. Casey, Dennis and Anthony worked together to ensure that my install went flawlessly and with the highest quality. These men were respectful, very approachable when I had questions, cleaned everything up before they left and made sure I knew how to work the system and understood everything about the new unit. I appreciate workers who take their time with the customer and leave my home how they found it. I truly recommend Total Air for all AC & Heating needs.
Total air has been servicing the unit where I live for the last six years while I’ve lived here. Shout out to Adrian for finding and fixing my clog after having drywall repaired in the house. Adrian was most friendly, knowledgeable, explained everything and did a fantastic job. I’ve enjoyed working with total air for the last six years from the moment you called and schedule all the way down the line. They are great people. Definitely recommend.
We had an outstanding experience replacing our air conditioner/heatpump with Total Air. Josh Whiteside was a very skilled installer, and Anthony and Dennis were a great part of the team. They were professional, courteous, and extremely clean. Kyle, our sales representative was knowledgeable and took the time to explain various systems to help us make an informed choice. I would highly recommend using Total Air for all of your HVAC needs.
I have been a customer since purchasing my home and they have always been great to work with. The technicians are knowledgeable and all around good people. I would highly recommend them.
Our A/C stopped working, so we called Total Air for help. They quickly sent out Brian Bartlett, who identified the issue as a blown fuse. He was communicative, knowledgeable, and friendly. Brian promptly made the necessary repairs, and we recommend him for all your A/C needs. Thanks, Brian!
Brian Bartlett was extremely knowledgeable, helpful, and took care of all of our problems. He was also very kind and personable. We would love to keep working with him in the future.
Great service...Quick, professional, honest. Plus, their prices were extremely competitive. I will definitely use them in the future. Highly recommend Total Air!
The Technician Adrian Nelson did a professional job cleaning my system. He took pictures and informed me on each step of the process. I highly recommend Total Air Inc
Took out their Senior plan which gives you 2 maintainence checks per year and reduced rate per service call. The office person Tabithia is very nice to deal with. The service tech who did my first matainence check showed me build up of dirt in blower fan and coils. He recommended the cleaning service for over $600 which I felt was high just for a cleaning. Going to put that off for now.
Brian, from Total Air, was an amazing find. He did the work in a very short period of time and rather than trying to push unnecessary product my way, managed to work with what he had in front of him and solved the problem. I highly recommend this company and highly recommend Brian. A winning combination in my book. As our air conditioner begins to age in our residence, we will be reaching out again to Total Air and asking specifically for Brian to work with us as we make the decision on how and when to replace.
I have been a customer for several years and I have always encountered professional and competent technicians. They are prompt to assist you in your time of needs. Special thanks to Luis
Minisplits cleaned. Especially was impressed with time spent. Went above and beyond. This company provides real customer service. Collin answered all my questions.
*Collin Eckerd did a great job of identifying the problem and fixing my heating unit. He was very knowledgeable and professional. I would recommend Total air St. Pete for sure. Their dispatcher really cares about the customer. Thank you.
We had a complete HVAC system replaced including all of the duct work in the house. we had a high efficiency Amana system installed. Great choice! A significant undertaking which was handled from sale to finish by professionals. Sales (Bill) was knowledgeable and easy to work with. Everything promised was completed. Technicians Javier, Carlos, Nate and supervisor Jason were polite, cleaned up every day and took excellent care of our house.After initial installation, we use Total Air for annual maintenance of our HVAC system. Professional, knowledgeable and always on time! Thoroughly satisfied with all services from Total Air.Another year with Total Air. We moved to a new residence and asked Total Air to perform the maintenance on our HVAC system. Our tech Marcus came out to perform the maintenance. It is such a pleasure dealing with a competent professional that knows their job and performs like a professional!! Thank you Marcus and Total Air. This is why you are our goto for HVAC needs.
Always call Total Air for my AC needs. Just had another professional and courteous visit, this time with Brian B, very quick, efficient, and took the time to explain things. AC working better than ever.
Brian, our Total Air technician, did an excellent job today of checking out a leaking AC system at one of our tenant's s homes. He was very knowledgeable, very thorough, and very clear about what needs to be done. We are very pleased with his professional and polite manner, and we're looking forward to calling on him and Total Air again when needed.
Everyone from the ladies in the office to the managers are 100% experts. The crew that worked in hour home AC did and excellent job. They completed the whole job around 2000 hrs. They explained everything. Due to an electrical problem they couldn’t complete the job, but they are going to put me in touch with an electrician they normally use for this kind of problem. I would recommend Total Air for any AC needs
My AC went out. Total air responded promptly. I’ve them many times in the past. 5 years ago they replace my old AC unit, and I’ve used them for my semi annual service ever since. Technicians are very professional. Overall a great company!
So happy with Total Air!!! We have been using them for many years on 2 properties. Every tech is professional, efficient and honest. I wish all home repair companies could emulate their quality!!!
Excellent service. Total air is timely and they communicate constantly on the status of the call. I use them for maintenance as well as repairs and have been extremely pleased with their service.
Casey was very knowledgeable and professional. He took time to show me and explain how the new system works. The whole crew did a good job. Highly recommend.
Up date:I had a Nest installed by Casey along with Dennis and Anthony and they were absolutely amazing. It was a tricky install, and they worked hard all day and got it done correctly! Highly recommended!Excellent service! Every tech I worked with has been fantastic but recently Collin Eckfeld come out to help after the hurricane. He had been working all day, it was late afternoon and had three calls after me, but was still nice and pleasant took the time to explain everything to me. He got my unit running quickly but still went over everything else to ensure he didn’t miss anything. I was very appreciative, especially after going through something like Helene. Thank you Collin! Thank you total air!
Exceptional service from the first phone call (Lori) to the end! When you call a place and they treat you like a person and not a sale is big for me! My tech Jake was clean, professional and knowledgeable as a business owner I am impressed! They did what they said they were gonna do! The price was right as well! Thank you Total Air!
Both Lyndsey and Collin were fantastic helping us assess damages from Helene and Milton quickly. Consistent since using them for the past 4 years. Outstanding!
Casey Spangler arrived for semi-annual maintenance with a very professional manner. He also earned my respect for being very safety conscious by acknowledging the dangerous roof access and finding a safer way to access the roof portion of my unit. I appreciate his can do attitude and professionalism which reflects greatly on Total Air Inc.
Sha'nya B. was totally professional and knew what she was doing. Found the problem. Upon further conversation, she checked for other things related to temperature (the orig. call was for not working at all). And was able to determine the full problem that will need to be/can be/ addressed at a later time. (WE are cool now). Really appreciated her hard work and attention to details. Thank you Total Air and Sha'nya.
We had our member A/C check up today. The techs, Jake and Collin were professional, extremely knowledgeable and friendly. They did a thorough job checking the complete A/C system. I would highly recommend Total Air for all your A/C needs.
These guys are great! They responded quickly to my AC failure from Helene. They worked hard to source a replacement unit and installed it very quickly given the circumstances.
Total Air is an AWESOME Company. Customer service is truly the best. Their response time to my A/C situation was on time as well as the professionalism the technician displayed was truly appreciated - Thank You Total Air
I would like to thank the total Air Team for their professionalism and courtesy. They replaced our AC and made necessary adjustments.Dakota is a superstar technician. He was kind, fast, cleaned up after himself, and efficient. He is the type of person you can trust in your home and depend on. Happy to be a client!!!
Wade came out to assess our A/C unit. The air conditioning filter dryer has rusted through and leaked out all the refrigerant. Wade not only assessed the situation quickly and expertly, he also recommended moving the filter inside out of the elements. He replaced the unit, added the refrigerant, tested everything and even showed me how to use my smart thermostat AND called to get us a discount as well! Very personable, polite, efficient and explained everything so well. He got us added to their maintenance plan for a a reasonable price! HAPPY CUSTOMER!
Always happy with Total Air. We have had them for many years.Can't say enough good about Total Air. They have gone above and beyond putting in A/C in (we were flooded on 9-26-24. They are the best.
Total Air have serviced our existing AC very professionally since we moved into this brand new house 5 years ago. Always great efficient service. Also installed a mini split on ground floorVery professional, very tidy and very quality conscientious. Highly recommended.All their technicians do a fine job. They just installed a new AC for us and did an impeccable job. Casey & Anthony have done 2 large projects for us and are highly recommended
Dakota, our technician, was outstanding! He was not only friendly and knowledgeable but also highly professional throughout the service. We appreciated how respectful he was of both our property and pets, going the extra mile to ensure everything was in order. We highly recommend Total Air for AC repair needs.
Want caring and outstanding fair priced excellent service call Total Air . Called Total Air the morning Hurricane Helene was to make landfall. Carl was dispatched and within 2 hours the A/C was running. Carl with his exceptional HAVC knowledge and his ability to communicate and quickly repair was appreciated. Making the appointment was extremely easy. Highly recommend.Thank you Carl and Total Air.AZ
I was pleased with the service performed by Total Air, The technician, Collin E., was professional and friendly. He did a thorough job of servicing our HVAC, identifying areas of concern, and offering recommendations for improvement.
