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Google Rating
4.8
Based on 1529 reviews
Total Air Inc.
4.8
Jennifer Gibson
22:53 18 Nov 24
Fast, courteous, honest and friendly. Thank you for helping me out so quickly!!
Wendy Fretti
18:29 18 Nov 24
Thank you for your efficient service, I appreciate the information you provided and professionalism.
Ian Bockman-Pedersen
02:50 14 Nov 24
Always call Total Air for my AC needs. Just had another professional and courteous visit, this time with Brian B, very quick, efficient, and took the time to explain things. AC working better than ever.
Dk Starr
00:35 08 Nov 24
You provide a great service. Your customer service is amazing. Wade, the tech, was very informative, professional and genuine.
william sinclair
19:56 06 Nov 24
Brian, our Total Air technician, did an excellent job today of checking out a leaking AC system at one of our tenant's s homes. He was very knowledgeable, very thorough, and very clear about what needs to be done. We are very pleased with his professional and polite manner, and we're looking forward to calling on him and Total Air again when needed.
Raul Guasp
02:37 06 Nov 24
Everyone from the ladies in the office to the managers are 100% experts. The crew that worked in hour home AC did and excellent job. They completed the whole job around 2000 hrs. They explained everything. Due to an electrical problem they couldn’t complete the job, but they are going to put me in touch with an electrician they normally use for this kind of problem. I would recommend Total Air for any AC needs
Brian Ontkos
20:53 05 Nov 24
My AC went out. Total air responded promptly. I’ve them many times in the past. 5 years ago they replace my old AC unit, and I’ve used them for my semi annual service ever since. Technicians are very professional. Overall a great company!
Keri Mcqueen
15:12 05 Nov 24
She was a true professional! It was refreshing to have someone with her knowledge explain the issues the unit was having to me.
Bonnie Kartha
21:40 04 Nov 24
So happy with Total Air!!! We have been using them for many years on 2 properties. Every tech is professional, efficient and honest. I wish all home repair companies could emulate their quality!!!
John Volpe
21:48 02 Nov 24
Excellent service. Total air is timely and they communicate constantly on the status of the call. I use them for maintenance as well as repairs and have been extremely pleased with their service.
Rich Plesic
17:45 31 Oct 24
Casey was very knowledgeable and professional. He took time to show me and explain how the new system works. The whole crew did a good job. Highly recommend.
Tenley Noone
22:42 29 Oct 24
Up date:I had a Nest installed by Casey along with Dennis and Anthony and they were absolutely amazing. It was a tricky install, and they worked hard all day and got it done correctly! Highly recommended!Excellent service! Every tech I worked with has been fantastic but recently Collin Eckfeld come out to help after the hurricane. He had been working all day, it was late afternoon and had three calls after me, but was still nice and pleasant took the time to explain everything to me. He got my unit running quickly but still went over everything else to ensure he didn’t miss anything. I was very appreciative, especially after going through something like Helene. Thank you Collin! Thank you total air!
Christine Stephen
17:45 24 Oct 24
Exceptional service from the first phone call (Lori) to the end! When you call a place and they treat you like a person and not a sale is big for me! My tech Jake was clean, professional and knowledgeable as a business owner I am impressed! They did what they said they were gonna do! The price was right as well! Thank you Total Air!
PL Bandy
15:42 24 Oct 24
Both Lyndsey and Collin were fantastic helping us assess damages from Helene and Milton quickly. Consistent since using them for the past 4 years. Outstanding!
Rob Mason
21:57 23 Oct 24
Casey Spangler arrived for semi-annual maintenance with a very professional manner. He also earned my respect for being very safety conscious by acknowledging the dangerous roof access and finding a safer way to access the roof portion of my unit. I appreciate his can do attitude and professionalism which reflects greatly on Total Air Inc.
Marie Howser
13:33 23 Oct 24
Sha'nya B. was totally professional and knew what she was doing. Found the problem. Upon further conversation, she checked for other things related to temperature (the orig. call was for not working at all). And was able to determine the full problem that will need to be/can be/ addressed at a later time. (WE are cool now). Really appreciated her hard work and attention to details. Thank you Total Air and Sha'nya.
Glenn Johnson
22:18 21 Oct 24
We had our member A/C check up today. The techs, Jake and Collin were professional, extremely knowledgeable and friendly. They did a thorough job checking the complete A/C system. I would highly recommend Total Air for all your A/C needs.
Antony Dalton
15:57 21 Oct 24
These guys are great! They responded quickly to my AC failure from Helene. They worked hard to source a replacement unit and installed it very quickly given the circumstances.
eileen nelson
17:44 18 Oct 24
Total Air is an AWESOME Company. Customer service is truly the best. Their response time to my A/C situation was on time as well as the professionalism the technician displayed was truly appreciated - Thank You Total Air
Kimberly Martin
15:20 16 Oct 24
I would like to thank the total Air Team for their professionalism and courtesy. They replaced our AC and made necessary adjustments.Dakota is a superstar technician. He was kind, fast, cleaned up after himself, and efficient. He is the type of person you can trust in your home and depend on. Happy to be a client!!!
Benjamin Brackett
16:31 03 Oct 24
Sha’nya was extremely professional, courteous and knowledgeable. A+++ employee and was very concise! Highly recommend Total Air!!
Robin Ruybal
15:17 02 Oct 24
Wade came out to assess our A/C unit. The air conditioning filter dryer has rusted through and leaked out all the refrigerant. Wade not only assessed the situation quickly and expertly, he also recommended moving the filter inside out of the elements. He replaced the unit, added the refrigerant, tested everything and even showed me how to use my smart thermostat AND called to get us a discount as well! Very personable, polite, efficient and explained everything so well. He got us added to their maintenance plan for a a reasonable price! HAPPY CUSTOMER!
Cynthia Hassett-King
14:39 02 Oct 24
Always happy with Total Air. We have had them for many years.Can't say enough good about Total Air. They have gone above and beyond putting in A/C in (we were flooded on 9-26-24. They are the best.
ken mckenzie
22:52 01 Oct 24
Total Air have serviced our existing AC very professionally since we moved into this brand new house 5 years ago. Always great efficient service. Also installed a mini split on ground floorVery professional, very tidy and very quality conscientious. Highly recommended.All their technicians do a fine job. They just installed a new AC for us and did an impeccable job. Casey & Anthony have done 2 large projects for us and are highly recommended
Susan Mills
21:36 01 Oct 24
Personable, knowledgeable, offered details of problems...really a great experience. Reflects well on your brand. Thank you're
Simone DeLoach
13:38 28 Sep 24
Dakota, our technician, was outstanding! He was not only friendly and knowledgeable but also highly professional throughout the service. We appreciated how respectful he was of both our property and pets, going the extra mile to ensure everything was in order. We highly recommend Total Air for AC repair needs.
arlene zucconi
22:47 27 Sep 24
Want caring and outstanding fair priced excellent service call Total Air . Called Total Air the morning Hurricane Helene was to make landfall. Carl was dispatched and within 2 hours the A/C was running. Carl with his exceptional HAVC knowledge and his ability to communicate and quickly repair was appreciated. Making the appointment was extremely easy. Highly recommend.Thank you Carl and Total Air.AZ
DanLoretta Fricks
11:16 26 Sep 24
I was pleased with the service performed by Total Air, The technician, Collin E., was professional and friendly. He did a thorough job of servicing our HVAC, identifying areas of concern, and offering recommendations for improvement.
David Varner
16:12 25 Sep 24
This was the 5th house I have bought and had to replace the HVAC. This time, Total Air was the go to TEAM. They accessed the issue and quickly addressed what could be done as a temporary fix until the unit needed was installed. I really appreciate everyone who were involved in this adventure. Hats off you to!
Jacquie Leclerc
19:27 24 Sep 24
Jake came out to fix my AC today and spent hours trying to figure out where the issue was. He explained everything and gave me tips. The office staff has always been very friendly. They have gone above and beyond.
Michael Friedman
20:14 23 Sep 24
Total air is awesome. They are prompt, quick and get the job done. Thank you especially to my sales specialist (sorry forgot his name) and Anthony and the crew for installation.
Angela K
20:44 22 Sep 24
Fast emergency service from Total Air, on a Sunday afternoon. Erik’s thoroughness and willingness to explain the process really make a difference in ensuring customers feel informed and valued, no sell up or needless upgrades. Found my forever airconditioning service provider, very professional and competent.
Ellie O’Barr
15:22 21 Sep 24
Yesterday, I called Total Air, Inc., for service. After speaking with Lori service was scheduled for next day (today). This morning, Eric called letting me know he was on the way. Eric is patient, kind, and knowledgeable in HVAC. Let me add, he did not talk big; he explained everything with knowledge and the ability of the non AC lay person to understand. Needless to say he put his expertise to use and completed the needed repairs. I will definitely save Total Air contact and request Eric for any future HVAC service or repairs.one other shout out, as a home owner we get nervous when calling for service, not know what it will cost. I’ll add the fees for the repairs were very respectable/reasonable.
Chris Feathers
19:42 18 Sep 24
They were unable to come out on Sunday do to a manpower issue. They were out Monday at 8 AM and had it repaired within an hour. We have a service contract with Total Air and will continue to renew it as they provide great service.
Douglas Patterson
13:46 18 Sep 24
Would highly recommend. Their technician Dakota was very professional, efficient and had knowledgeable answers to all my questions.
Roberto Romero-Espinosa
21:36 15 Sep 24
We had a great experience with Total Air! Collins was such a great and knowledgeable person. He took care of our broken AC in a professional and efficient manner.We fully recommend them for any AC and heating needs. Thank you again!
Theo Burkhard
15:01 15 Sep 24
Great service - Dakota was very friendly and knowledgeable! Appreciate all of the help.
Lance Tigyer
21:45 14 Sep 24
Collin, with Total Air was a lifesaver! He figured out and fixed our air conditioning problem perfectly! I highly recommend Total Air and Collin.
Matt B
19:24 12 Sep 24
Collin was excellent! He very patiently explained my situation and answered all of my questions. I would absolutely recommend him to anyone wanting to work with a very knowledgeable and customer focused technician. The staff setting up my appointment was very helpful and able to get a technician out to my house the same afternoon. Overall, great experience with this company, will definitely recommend them to others.
Vashaad Fincher
18:51 10 Sep 24
An an exceptional job on my service by Dakoda Hammond. Total air has been very helpful with my AC maintenance. Dakoda was knowledgeable and mindful of cleanliness
Frank
18:42 09 Sep 24
Once again a professional response and great technician, The technician was focused, thorough and informative. My only concern with Total Air is their mark up on added components, although I do recognize a labor and time cost. Components today marked up 500%. Why for Petes sake!
Andrew Poulson
15:44 09 Sep 24
Jake came earlier than expected (which was a huge relief), knocked out the problem, and got the air conditioner back on.
Victor Puodziunas
17:23 06 Sep 24
Honest and reliable. Every tech that has come out was very good. Highly recommend these guys.
Tammy p
23:09 04 Sep 24
Sam was very professional. Knew exactly what I need and what I wanted to spend!
Greg Martin
00:29 04 Sep 24
Total Air is the best! This is the second unit in the second home I've lived in. My go to AC company. They exceed at everything from quote to installers to annual service!
Brian Childers
15:27 02 Sep 24
Awesome company. Professional technicians. Thanks so much. Total Air never disappoints us. Great service once again.
Nancy Ferreira
13:01 02 Sep 24
I would like to say Thank you for coming out the next day of me calling for an appt.8/28/24. I had another appt with another local company and they canceled on my twice ! So glad I called Total Air.!! Collin came out to my house and was very professional and got the drain problem fixed as I had water draining in my house from my mini split for 3 weeks. The friendly and knowledge service I got from the start with the office support from setting up my appt and then with Collin I signed up for the maintenance plan.
LL B
13:22 01 Sep 24
Josh was the lead technician for our install. The installation of the new unit was meticulous and he made sure no detail was missed. Additionally, he and his team did not leave until everything was running perfectly.
Darren Kipnis
20:08 30 Aug 24
I had a great experience today. I have a Mitsubishi split that needed a clean out and Collin from Total Air was here in a jiff .He was professional, described all the services Total Air offers a did a great job on my a/c unit. I would highly recommend Tot Air for your a/c needs.
Maggie Siegel
23:24 29 Aug 24
Very though in examining all parts of the AC both inside and out. Marcus was very knowledgeable and professional
apskis
19:12 29 Aug 24
Dakota was our maintenance guy, and he was a very professional, careful, and informative person. We enjoyed our experience.
Bonita Drake
00:46 27 Aug 24
Jake was very kind, professional, I asked lots of questions and he answered with details. I have more work in the future I will be sure to ask for Jake.
joshua van
17:39 26 Aug 24
I called this morning due to my A/C not working. This was my first time using Total Air. My technician Eric was very professional, he did an awesome job. I ended up signing up for their maintenance program because of how professional and efficient he was. I work from home so for a first time customer to call in the morning and have my issue resolved before 12 was huge for me. I highly recommend!
Corey Fussell
15:42 26 Aug 24
Great experience with my technician Louis today. He was very knowledgeable and helpful. Walk me through the whole process and was very thorough. I was so encouraged by his expertise, I signed up for the company’s twice yearly maintenance program. Highly recommend.
Hillary Ventura
23:23 21 Aug 24
I had a fantastic experience with the ac tech Collin. Someone else from Total Air was here 1.5 months ago for the same problem. Collin fixed the line clog promptly and at no charge!!
Mag Pugs
22:08 19 Aug 24
I’ve used total air for years now, never for total unit replacement but for minor fixes and tune ups. Though I’ve never had an issue with any of their technicians (they are all very well mannered and personable), today our tech Brian went above and beyond. He’s extremely well versed in his trade, swift and graceful with his repairs, and a great personality to boot. He’s still here as I type this, making sure my 13 year old unit is as efficient as it possibly can be. I’m writing this so whomever oversees their crew knows they have a total rockstar tech on their team. Today I learned quite a bit about my hvac unit and various ways I can maintain its cleanliness myself between services calls, thanks to Brian. I really don’t like to hover over anyone doing their job (especially in 92 degree heat in direct Florida sunlight) but he was more than happy to open the unit and explain the function of its inner workings so I can better understand why minor issues may happen, and what can be done to prevent damage.I will be requesting Brian going forward with my semi-annual tuneups and repairs if there’s any issues, he quite literally is the best.Thank you Brian, and all at total air for making us comfortable at home.
Anne Fagan
14:20 19 Aug 24
Total Air had someone to our home within 35 minutes. Since it was 94 degrees outside, this quick response time has earned them our thanks! Also, Dakoda, the technician, was incredibly knowledgeable and professional and worked with us to understand why the system, only 8 months old, had quit working. We will be using Total Air for all of our HVAC needs from now on.
Scott Kramer
15:30 16 Aug 24
These guys are the best. Dakota came and serviced our AC today and he was great!
Joe P
14:46 15 Aug 24
Dennis and Max went above and beyond to do a great job in relocating our AC condensor
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