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Google Rating
4.8
Based on 1574 reviews
Total Air Inc.
4.8
Theresa Rose
20:18 24 Mar 25
Customer service with very nice help me with anything that I needed and the tech Marcus was awesome
J S
19:17 20 Mar 25
Michael was very thorough and knowledgable. Total Air responded immediately with an appointment within a reasonable time. They are very personable and made me feel that I was their only client. Communication was excellent.
Robert Newhall
15:23 20 Mar 25
Excellent company!Josh and his crew were able to install our new air handler and condenser all in one day. Excellent workmanship! They showed up on time, got the work done efficiently, and were careful about protecting other areas of our property. Everybody at Total Air was friendly and easy to deal with.
Richard McKee
09:55 20 Mar 25
The technician was on time and very professional. He found a cause for an intermittent issue and solved, and saved us money by explaining the optional maintenance agreement. We will definitely use them in the future and highly recommend them!
Linda Lathrop
21:34 19 Mar 25
The technicians were professional and installed the new AC unit so it worked properly.
Mark Stephenson
13:09 12 Mar 25
I would highly recommend Total Air for system repair and maintenance. The technician, Wade Hepp, was on time and very professional. Wade explained in depth what was needed for my repair and discussed the age of my unit and what to expect in the future. I will use Total Air for all my future A/C needs.
Lauren Childers
02:28 10 Mar 25
Total Air has been great to work with. Their technician, Collin E., is always punctual, hard working, and takes his time explaining the problem and the best (and most affordable) way to fix any issue. Between his expertise and the follow-ups from corporate (in particular Laurie), this company has been very easy to work with and stays true to their word on repairs and warranties! Highly recommend getting the membership too! T
Michael Audino
19:37 07 Mar 25
Sam completed his inspection in a professional and efficient manner. Plus, he was very friendly.
Andrew
21:21 05 Mar 25
Collin was a pleasure to deal with, very knowledgeable and answered all my questions
louise kahle
22:00 28 Feb 25
mini splits.. great job today. thanks for the great techs. they were clean early and got the job gone. DO NOT CALL ANYONE ELSE> they are so nice on the phone and get techs out asap when you need them ..i learned the hard way... STICK WITH TOTAL AIR all the way
Madelyn Lawson
15:38 28 Feb 25
could not be happier with the people from total air. went above and beyond in after hour repair went heat went out friday night in old unit. Knowledgeable informative,polite highly recommend total air
Patrice Blackburn
00:07 27 Feb 25
Collin Eckfeld was very professional and answered all my questions. He also was very helpful by showing me pictures of my unit so I could make correct decisions. Would highly recommend!
eileen nelson
21:45 25 Feb 25
Total Air is an AWESOME Company. Customer service is truly the best. Their response time to my A/C situation was on time as well as the professionalism the technician displayed was truly appreciated - Thank You Total Air
Desiree' Sims
04:38 25 Feb 25
Customer service, communication is far and above, friendliness, knowledge plus prices were better than others I contacted. HIGHLY recommend
Michael Lucke
19:12 14 Feb 25
Extremely prompt and timely in regards to all communications. The technicians, Casey, Anthony and 2 others spent 3 days in our house. Very courteous, respectful and repeatably mentioned how appreciative they were for our business. Highly recommend and will continue to call Total Air for any future HVAC needs.
Daniel Fick
14:13 08 Feb 25
They have been out twice, first time for repair and recently for scheduled maintenance. On time to the minute, courteous, knowledgeable, and efficient! Defiantly recommend these guys!!!!!
Mike Holobinko
19:23 06 Feb 25
Marcus has been coming to my home for over two years. He’s simply the best technician I’ve had. I b lived in Florida for over 40 years and he’s always on time and knows how to keep my system in top shape.
Judy McCann
03:13 05 Feb 25
The service provided by Total Air technician Marcus Ford was friendly and professional. He took the time to explain what he was doing, and the various options to check for leaks, along with costs, advantages snd disadvantages of each option. He patiently answered all my questions.
Doreen Quilit
19:50 04 Feb 25
We had the pleasure of Collin Eckfield meeting him and it didn’t take too long to fix the problem. Thank you for sharing him with us.
Ken Staggs
19:08 04 Feb 25
Collin Eckfeld provide great and friendly service. He also did an outstanding job in repairing a damaged AC connection line.
Noof
14:09 03 Feb 25
Josh and Art were exceptional. They were kind and professional throughout the entire process. Even the helpers who came from another job were just the same. They did a great job replacing our crawl space duct work and installing our new package unit. They explained everything and cleaned up and put things back when they left. It’s hard to find professionals in any service business, Total Air has figured it out. Great Job! I’d totally recommend them for your AC needs.
Eve Essman
18:00 02 Feb 25
I would absolutely recommend Total Air and specifically technician, Collin. He was super friendly, informative and thorough! 5/5
Mary Ann Zadrozny
19:44 31 Jan 25
Total Air sent Collin Eckfeld to my home to fix my heat. He figured out the problem quickly, answered all my questions and was very patient if I didn't quite understand. If I ever need anything done again I hope they send Collin.
Corey McCance
15:12 31 Jan 25
Very quick and helpful service. Got a comprehensive explanation that made sense and was easy to understand. Very satisfied with the service!
Diane Meares
12:29 25 Jan 25
Collin Eckfeld was a great tech. He worked very hard to solve my problem with my AC and was successful in doing so. Very professional and polite he is a valuable employee for Total Air.
Beverly Johnson
21:27 23 Jan 25
Hello... Marcus came out to our home. Very nice, knowledgeable and he did a wonderful job getting our heat back on track. He wasted no time but was nice. He was sweet like my son, his smile was kind. Thank you God for this young man. Thank you Total Air for sending Marcus to our home.Marcus, please, always stay true to your character. May God bless you in all that you do.Great job Marcus, great job!!
Kevin O'Neil
21:29 21 Jan 25
Marcus Ford was the technician who came out today to service my AC that has been having issues. From now on, I will be asking for him by name when I have problems with my AC and need a technician to come out. He was very very helpful and explained things to me in terms that I could understand. I would highly recommend Marcus Ford when you need help with your air conditioner! He even went as far as to call the manufacturer of my unit to make sure that he was getting the exact results he should and so that they could tell him exactly what to look at or look for. Thank you Marcus!
Camilla Shireman
20:17 16 Jan 25
Great job as always! The Tech, Adrian Nelson, was awesome! Very friendly, knowledgeable, and easy to talk to and to understand. Will request him in the future.
Alisha Gulla-carter
00:39 11 Jan 25
Total Air has always been fantastic! Every technician is knowledgeable and the customer service is wonderful. Marcus just came out and fixed the problem quickly (thank you Marcus!). We’ll never call anyone else for our a/c and heating needs.
Lori Sandbach
23:30 10 Jan 25
OUTSTANDING service for a mini split system install! My original Mitsubishi mini split gave out after 22 years!!! Total air handles maintenance and repairs for both my mini split and main AC. The quality install I received today was top notch. Casey, Dennis and Anthony worked together to ensure that my install went flawlessly and with the highest quality. These men were respectful, very approachable when I had questions, cleaned everything up before they left and made sure I knew how to work the system and understood everything about the new unit. I appreciate workers who take their time with the customer and leave my home how they found it. I truly recommend Total Air for all AC & Heating needs.
bomecral
22:37 10 Jan 25
Total air has been servicing the unit where I live for the last six years while I’ve lived here. Shout out to Adrian for finding and fixing my clog after having drywall repaired in the house. Adrian was most friendly, knowledgeable, explained everything and did a fantastic job. I’ve enjoyed working with total air for the last six years from the moment you called and schedule all the way down the line. They are great people. Definitely recommend.
Miriam Garner
00:19 08 Jan 25
We had an outstanding experience replacing our air conditioner/heatpump with Total Air. Josh Whiteside was a very skilled installer, and Anthony and Dennis were a great part of the team. They were professional, courteous, and extremely clean. Kyle, our sales representative was knowledgeable and took the time to explain various systems to help us make an informed choice. I would highly recommend using Total Air for all of your HVAC needs.
Veronica Stephens
20:23 04 Jan 25
Collin Eckfeld,is a wonderful tech,would recommend him anytime very knowledgeable great company
Vito DeBellis Jr
19:27 03 Jan 25
Fantastic company. On time, clean & willing to answer any questions. Great staff. Both office & field personnel. Will continue to use in the future.
Stephen Felix
09:30 31 Dec 24
Total air does a excellent job. They have a great crew of technicians and very polite!
Chris Fitzpatrick
18:08 30 Dec 24
I have been a customer since purchasing my home and they have always been great to work with. The technicians are knowledgeable and all around good people. I would highly recommend them.
Rachel Blakley
01:00 29 Dec 24
Our A/C stopped working, so we called Total Air for help. They quickly sent out Brian Bartlett, who identified the issue as a blown fuse. He was communicative, knowledgeable, and friendly. Brian promptly made the necessary repairs, and we recommend him for all your A/C needs. Thanks, Brian!
Jeremy Salyers
16:51 28 Dec 24
Brian Bartlett was extremely knowledgeable, helpful, and took care of all of our problems. He was also very kind and personable. We would love to keep working with him in the future.
Mike Kahle
01:53 27 Dec 24
Great service...Quick, professional, honest. Plus, their prices were extremely competitive. I will definitely use them in the future. Highly recommend Total Air!
David Carlson
15:16 26 Dec 24
The Technician Adrian Nelson did a professional job cleaning my system. He took pictures and informed me on each step of the process. I highly recommend Total Air Inc
john Calandra
14:51 26 Dec 24
Took out their Senior plan which gives you 2 maintainence checks per year and reduced rate per service call. The office person Tabithia is very nice to deal with. The service tech who did my first matainence check showed me build up of dirt in blower fan and coils. He recommended the cleaning service for over $600 which I felt was high just for a cleaning. Going to put that off for now.
frank williams
18:59 21 Dec 24
Brian, from Total Air, was an amazing find. He did the work in a very short period of time and rather than trying to push unnecessary product my way, managed to work with what he had in front of him and solved the problem. I highly recommend this company and highly recommend Brian. A winning combination in my book. As our air conditioner begins to age in our residence, we will be reaching out again to Total Air and asking specifically for Brian to work with us as we make the decision on how and when to replace.
Eric L. Cruz
17:45 20 Dec 24
Brian was extremely friendly and knowledgeable. I am so happy with his service and I hope he will be my technician each time. Thanks Brian!
Genevieve gobert
16:23 20 Dec 24
I have been a customer for several years and I have always encountered professional and competent technicians. They are prompt to assist you in your time of needs. Special thanks to Luis
Debra Knighton
16:36 19 Dec 24
Brian Bartlett a miracle work. His knowledge was impeccable. He's a great asset to Total Air!!!!
Elizabeth J Zemelka
17:13 17 Dec 24
Service immediate despite last minute call. Thank you. Tech was prompt, accommodating, and provided good instruction on system maintenance. 👍
Skyler Vanderburg
22:34 13 Dec 24
Collin & Adrian were punctual, quick and gave great detailed explanations
Steve Gaudette
15:30 12 Dec 24
Minisplits cleaned. Especially was impressed with time spent. Went above and beyond. This company provides real customer service. Collin answered all my questions.
Collin McKee
12:10 07 Dec 24
Professional and curious. Both gentlemen were a pleasure to work with and I would highly recommend.
JoEtta Bauer
19:41 04 Dec 24
*Collin Eckerd did a great job of identifying the problem and fixing my heating unit. He was very knowledgeable and professional. I would recommend Total air St. Pete for sure. Their dispatcher really cares about the customer. Thank you.
Hazy Daizy
22:23 26 Nov 24
Collin was amazing! He was very knowledgable and walked me through everything before leaving. He was also very great with my animals!
Bill Snyder
22:16 26 Nov 24
We had a complete HVAC system replaced including all of the duct work in the house. we had a high efficiency Amana system installed. Great choice! A significant undertaking which was handled from sale to finish by professionals. Sales (Bill) was knowledgeable and easy to work with. Everything promised was completed. Technicians Javier, Carlos, Nate and supervisor Jason were polite, cleaned up every day and took excellent care of our house.After initial installation, we use Total Air for annual maintenance of our HVAC system. Professional, knowledgeable and always on time! Thoroughly satisfied with all services from Total Air.Another year with Total Air. We moved to a new residence and asked Total Air to perform the maintenance on our HVAC system. Our tech Marcus came out to perform the maintenance. It is such a pleasure dealing with a competent professional that knows their job and performs like a professional!! Thank you Marcus and Total Air. This is why you are our goto for HVAC needs.
Jennifer Gibson
22:53 18 Nov 24
Fast, courteous, honest and friendly. Thank you for helping me out so quickly!!
Wendy Fretti
18:29 18 Nov 24
Thank you for your efficient service, I appreciate the information you provided and professionalism.
Ian Bockman-Pedersen
02:50 14 Nov 24
Always call Total Air for my AC needs. Just had another professional and courteous visit, this time with Brian B, very quick, efficient, and took the time to explain things. AC working better than ever.
Dk Starr
00:35 08 Nov 24
You provide a great service. Your customer service is amazing. Wade, the tech, was very informative, professional and genuine.
william sinclair
19:56 06 Nov 24
Brian, our Total Air technician, did an excellent job today of checking out a leaking AC system at one of our tenant's s homes. He was very knowledgeable, very thorough, and very clear about what needs to be done. We are very pleased with his professional and polite manner, and we're looking forward to calling on him and Total Air again when needed.
Raul Guasp
02:37 06 Nov 24
Everyone from the ladies in the office to the managers are 100% experts. The crew that worked in hour home AC did and excellent job. They completed the whole job around 2000 hrs. They explained everything. Due to an electrical problem they couldn’t complete the job, but they are going to put me in touch with an electrician they normally use for this kind of problem. I would recommend Total Air for any AC needs
Brian Ontkos
20:53 05 Nov 24
My AC went out. Total air responded promptly. I’ve them many times in the past. 5 years ago they replace my old AC unit, and I’ve used them for my semi annual service ever since. Technicians are very professional. Overall a great company!
Keri Mcqueen
15:12 05 Nov 24
She was a true professional! It was refreshing to have someone with her knowledge explain the issues the unit was having to me.
Bonnie Kartha
21:40 04 Nov 24
So happy with Total Air!!! We have been using them for many years on 2 properties. Every tech is professional, efficient and honest. I wish all home repair companies could emulate their quality!!!
John Volpe
21:48 02 Nov 24
Excellent service. Total air is timely and they communicate constantly on the status of the call. I use them for maintenance as well as repairs and have been extremely pleased with their service.
Rich Plesic
17:45 31 Oct 24
Casey was very knowledgeable and professional. He took time to show me and explain how the new system works. The whole crew did a good job. Highly recommend.
Tenley Noone
22:42 29 Oct 24
Up date:I had a Nest installed by Casey along with Dennis and Anthony and they were absolutely amazing. It was a tricky install, and they worked hard all day and got it done correctly! Highly recommended!Excellent service! Every tech I worked with has been fantastic but recently Collin Eckfeld come out to help after the hurricane. He had been working all day, it was late afternoon and had three calls after me, but was still nice and pleasant took the time to explain everything to me. He got my unit running quickly but still went over everything else to ensure he didn’t miss anything. I was very appreciative, especially after going through something like Helene. Thank you Collin! Thank you total air!
Christine Stephen
17:45 24 Oct 24
Exceptional service from the first phone call (Lori) to the end! When you call a place and they treat you like a person and not a sale is big for me! My tech Jake was clean, professional and knowledgeable as a business owner I am impressed! They did what they said they were gonna do! The price was right as well! Thank you Total Air!
PL Bandy
15:42 24 Oct 24
Both Lyndsey and Collin were fantastic helping us assess damages from Helene and Milton quickly. Consistent since using them for the past 4 years. Outstanding!
Rob Mason
21:57 23 Oct 24
Casey Spangler arrived for semi-annual maintenance with a very professional manner. He also earned my respect for being very safety conscious by acknowledging the dangerous roof access and finding a safer way to access the roof portion of my unit. I appreciate his can do attitude and professionalism which reflects greatly on Total Air Inc.
Marie Howser
13:33 23 Oct 24
Sha'nya B. was totally professional and knew what she was doing. Found the problem. Upon further conversation, she checked for other things related to temperature (the orig. call was for not working at all). And was able to determine the full problem that will need to be/can be/ addressed at a later time. (WE are cool now). Really appreciated her hard work and attention to details. Thank you Total Air and Sha'nya.
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