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Reviews & Testimonials

From 99 reviews
LaWanda L Walker

Fast service appointment and great customer service from Service tech Brian! So far so good onto the next phase.

via Google
Marsha Fetchik

THE ONLY COMPANY YOU SHOULD EVER CALL – FROM THE INITIAL OFFICE CONTACT TO THEIR TECHS (ESPECIALLY RIGO), YOU WILL BE TREATED WITH "KID" GLOVES. FIRST CLASS +++++

via Google
Casey M

This has been resolved in a very satisfactory manner. I appreciate the quick responses and the actions taken. I will rate my experience as "highly recommend ". Thank you to all involved.

Ric Smart

Many thanks to Total Air for the expeditious 1-day service, expert troubleshooting, and resolving my intermittent Mitsubishi MiniSplit A/C System problem. Technician Navon was dispatched quick and performed an impressive and professional …

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via Google
Emile S

Air handler just repaired by Rigo. Awesome service! Many thanks! Also thanks to Stepanie. Highly recommend you guys!

Stephanie V

Brian was excellent! He was very helpful and made sure the system is working. Thank you.

Stephen Maroney

I am a cancer patient under chemo treatment. Had a water back up. Could not be at home. Total Air worked with a neighbor to accomplish repair. Unbelievable level of personal care and service.

Response from business owner

Thanks so much for this, Stephen! We really appreciate you taking the time out of your day to let others know about your experience! I am so pleased to hear we were able to work everything out with you and your neighbor! We truly care about our relationship.

via Google
Jessica Koelsch Bibza

Total Air provides quality, professional service. They clearly explain options and costs and the staff are so friendly! Thanks for quick and efficient response!

via Google
Alexandrea Zaniol

The best in the biz!! Fast, efficient and the friendliest team around. Can’t recommend them enough!

Response from business owner

Alexandrea, We strive to be friendly while also being professional and efficient. Thank you so much for the feedback, we are so lucky to have you as a customer.

via Google
Terry Quinn

Very good. After my phone call, Rigo came out the next day and finished my repair within 40 minutes. He was very professional and friendly and explained exactly what the problem was. I used the $50 coupon for first time customers and signed…

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Response from business owner

Hello Terry welcome to our Total Air Family! We value our relationship, and are very pleased that we were able to get everything taken care of for you. We appreciate the feedback- Rigo is a senior technician of ours and it warms our heart to know that he was able to walk you through the process while doing it in a timely manner. Again thank you so much!

via Google
Randy Stacy

I found Total Air to be very reliable. They gave me a fare price to install two new heat pump systems. They did what they said they would do and did it in a timely manner. I would most definitely use them again.

Response from business owner

Hi Randy, Thanks for providing feedback to our company. Here at Total Air, the installation of a new HVAC system, is just the beginning of our relationship. We will always be here for any maintenance's/service that you need to have done. We just wanted to take a second to thank you so much and welcome you to our family here!

via Google
Tammy Lindsey

Kris aka Bull, was very nice, friendly and explained everything to me! Along with the office, sorry forgot her name! I highly recommend this company! Very fair price and great deal for 55 plus! Thank you!

Response from business owner

Thank you for the feedback Tammy. We appreciate your business! If there is anything else that we can help you with please do not hesitate to give us a call.

via Google
Roy Vigneulle

Total Air Inc. did the repairs to my air conditioning system. The repairs were performed competently. The service technician was very professional. I highly recommend Total Air Inc.

Response from business owner

Thank you for the amazing review! We really do appreciate the feedback!

via Google
Lashaun Mack

We received a same day appointment. Brian was really respectful and courteous. A leak was discovered in our outdoor unit. Which a previous company didnt find. We will definitely use them for our upgrade and for any future maintenance.

Response from business owner

Mark, I am so pleased to hear that we were able to locate a problem that was missed previously.We offer awesome maintenance packages for when you are looking to start having that done! We would love to get you enrolled in that. Glad to hear that Brian was respectful as he has been with us for quite some time now! Thank you so much for your business and welcome to our Total Air Family.

via Google
Jim Stansberry

We own rental homes in central Florida and therefore we call ac repair companies regularly. This outfit has the highest level on service I have ever experienced. They respond the same day you call usually, they communicate updates by text …

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Response from business owner

Awesome review Jim, We appreciate the loyalty that bring forward and we are looking forward to working with you further. We are happy to take care of you and will always go above and beyond to make sure everyone is happy! Again thank you so much.

via Google
John Renard

For more than four years we have received exemplary service from Total Air. The Mini split installed yesterday, in just four hours, is something that I wish I had done sooner. Great installation, great technicians and excellent service for …

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Response from business owner

John and Valerie, thank you so much for being such loyal and amazing customers! We truly value the years we have been able to serve you and look forward to many more!

via Google
Dave S

I would like Mr. Freeman to see this email. Sir, I would like to thank you for the crew and their workmanship in installing our new system. It is not often I hand out pats on the back but when the going got tough, your crew of Xavier, …

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Yolanda Y

Your office staff is amazing, the scheduling and follow up is beyond what is the norm and the technician who came out and I spoke with was professional, knowledgeable and willing to discuss what I needed vs what I thought I needed and had …

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Therasa Boyer

Are AC out didn't know what was wrong with it had that great big fear of astronomical expense that we could not afford, are AC technician showed up was just the nicest young man and diagnosed it within 5 minutes took care of it he saved us …

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Response from business owner

Therasa thank you so much for the feedback, I am so pleased to hear that Rigo was able to take care of you as he is one of our senior technicians, we strive to make sure St.pete is cooling one house at a time. Now welcome to the family! We do thank you so much for everything.

via Google
Audrey Warfield

Knowledgeable and friendly service. Ask for Brian.

via Google
Theresa Boyer

Rigo came out today on sunday at 5:45 pm fixed my a/c. Nobody else would even answer my calls. Highly recommended Total Air Inc if you need any a/c problems. Very professional. My hero. It was 90 in my house. Cooling down now

via Google
Bo Countryman

I called close to 5 pm thinking I’d get charged for an after hours visit and they were able to schedule me for the same day at no extra charge. Rigo (service tech) came by and installed a new pump by 7 pm and resolved the issues. Grateful …

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Response from business owner

Thank you so much for the feedback Bo- I am so happy that we were able to get to you in a quick manner! Also thank you for being part of our family for as long as you have been ! We appreciate everything.

via Google
christopher burney

Kris did a excellent 5 star job... was very informative. He was patient and thorough. Will recommend service and I will be using them again for my next service.

Response from business owner

Thank you Christopher! We're glad that you experienced great customer service as this is something we strive for! Thank you so for sharing with a 5 star review!

via Google
STEVE AND JOE STEVE AND JOE

After way too many dealings with way too many air heating and cooling companies at our last three homes...we were apprehensive to say the least when our current system wasn't performing as it should. We called the company that had …

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Response from business owner

Steve and Joe,

We are so happy that Bull was able to get your system up and running and save you several thousand dollars in the process! We look forward to working with you for many more years!

via Google
Steven Herzfeld

Our air conditioning blew colder air and had to run less often after an annual servicing from Total Air. Total Air has treated me and many of my neighbors very well, so I expect to keep using Total Air in the future. I've had a few friends …

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Response from business owner

Thank you Steven! We appreciate that you understand the importance of having your system maintained. Our Total Air Prime membership will make sure your system is always in tip top shape!

via Google
Michael Mattingly

As always, professional installation. We've used a few times now on properties and a quality product, quality price.

Response from business owner

Thanks for being a part of our family, Michael!

via Google
Meighan Arend

That are nice and fixed the problem ! Happy !

Response from business owner

Welcome to our Total Air family Meighan. I am so pleased to hear that we were able to take care of the problem you had! The happiness of our customers is all that matters!

via Google
Linda Speranza

Highly recommend this company. They sent a tech out for a same day service call during one of the hottest record breaking days of the year at no extra charge. There is a service call fee of course but prices are reasonable. Office staff and…

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Response from business owner

Thank you so much for this 5 star review- I am so grateful that we were able to get to you in a timely manner. Also very happy to hear that you were kept in the loop while we were out there- we do like to explain in detail with pictures so the customer can understand everything that is going on. Thank you so much for your business and sharing your experience with us.

via Google
Larry Peters

rigo always does a great job when he comes to my house. he is very thorough and knowledgeable. he will always take the time to answer any questions i ask him.

Response from business owner

Larry that is music to my ears- Rigo is a very experienced technician and we are so glad that he preformed above your expectations! Thank you so much for you business.

via Google
Mama Griffin

Total Air takes great care of us. Kris was exceptionally knowledgeable, helpful, and personable.

via Google
Realtor Luda Shulman

I called Total Air at 8 am this morning to fix my A/C after being two days at 82 degrees. I have not checked my a/c for four years. The technician came at 10 am and found the problem right away. He flashed the drain from water clog my a/c …

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via Google
Charlie Vernon

Great professional service over many years for my office and home. Highly recommend!

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Ayesha Mcgee

Hands down has the best professionals. Specifically Kris (bull) Stuck not only gave us an amazing price to fix our air, but explained what happened and was very quick/effective. Would recommend this company and him to everyone!

via Google
Isle of Misfits

I can’t recommend them enough! They replaced my AC unit not long ago and were so friendly and professional!

Yesterday my AC went out. They arrived within 45 minutes of me calling them and I was so grateful. I had a 102 fever and one of my …

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Unspecified

Brian did an amazing job he not only fix the problem which was common cent problem but i couldn't find batteries anyway and then he taught me what I was supposed to do and not only that he did a tremendous job on cleaning the unit on the …

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Joan P

Your tech worked hard on this. I'm thankful for cool air today especially since I also have 3 larger dogs and we all needed coolness... it was difficult I could tell but am grateful he worked hard to do his best. Thanks so much.

Linda Bray

Great service and super informative. I did have another vendor look at the the work that you suggested occur at my next service and honestly his price for 1/3 of what Total Air was going to charge me. You guys are amazing, but being the …

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William C

Technician arrived promptly and was very friendly. He pointed out every recommendation and gave examples as to why it was a good thing. After deciding what I would approve that trip he got right to work and completed each task in a timely …

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via Google
Tony Evans

When my air conditioner quit working I made three different phone calls. The first two calls were delayed for a couple of days before they could come out. When I finally called total air my third call. I was greeted with a friendly voice …

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Charles C

I just wanted to say what a great job your technician Kris "Bull" Stuck did and went above & beyond my expectations! I've already handed out his business card to a neighbor. Thanks for the great service!

Ona S

Thanks you to, now still working I'm so happy . Yours Nevon Hinds is very nice person

Julie Nemethy

Our service tech Brian was very informative, efficient and pleasant. Everything is

now in good order with our AC. I feel confident it will be kept in great working order as time passes. Thanks to their Prime Membership Benefits Program. Oh…

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via Google
Dawn Biglow

Our technician, Bull, arrived on time with all equipment needed. He was professional, considerate, very knowledgeable and went above and beyond our expectations. I will be referring Total Air and Bull, to all my neighbors. We highly …

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Christine Gargano

Total Air was proficient and quickly got me an appointment within the time frame I needed to tune my AC unit and provided a professional technician that was very knowledgeable. Highly recommend the company

via Google
Paul & Richard Heroux-Poole

Always on time. Greatest service representatives. Gets the job done the first time. We get the twice a year contract and they inspect for the Hot and Cool season. Worth the price!

Thanks Total Air!

via Google
Lucais Garden

Great company with great people. Get the care package! It’s great having someone proactively take care of your equipment. Highly recommended!

via Google
Craig Moll

Outstanding start to finish. Brian was able to repair and correct and poorly installed line set from another company. He went above and beyond to insure that the problem would not happen again. Very professional and an asset to Total Air. …

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John Mcnamee

Your technician, Kevin, was very polite,

professional and efficient. And that I got same-day service is a plus. Definitively will recommend your Company to friends.

via Google
Peggy Warren-Stipe

From the start of my conversation with Tabitha at the office until the completion of the air conditioning work done by Kris (Bull), we have been 100% satisfied with Total Air. Our work was done on a timely basis (the next day) and the price…

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via Google
Drew Killion

Mike did a great job. His price was the lowest quote out of several companies, and the quality of work was very good. He followed up with about the inspection to make sure it passed.

via Google
Brent S

Excellent service from Rigo Ronquillo and Javi this morning.

Tim R

Outstanding service as usual. Communication and promptness , the cornerstones of any service industry, perfect 🙂 thank you

Bob Robillard

"Bull" attended to the knocking in our air conditioning unit. He was on time and efficient and very personable.

via Google
Barbara Weinberger

Fair and honest! Great customer service! Friendly techs and supportive office and management! You can’t go wrong with Total Air! (No, I’m not being compensated for this review.)

via Google
Michele Rush

Bryan Figueroa was AWESOME! He checked over the whole system, not just one thing and left! He listened to me and most importantly, explained things as he went. He answered every question I had. A/C working like it’s supposed to!

via Google
Christine H

Great he was very thorough and pleasant. He's a keeper!

anonymous

Thank you for doing a great job on my new air condition,well done, compititent techs works fine and I will certainly recommend your company to all .

Kevin Rogers

Air came to inspect our A/C system and gave us a full report of the condition of all parts. They never applied pressure to buy anything we didn’t need. The techs were super friendly, courteous and prompt. It’s refreshing to deal with a true…

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via Google
S Miller

Came out quick

Didn’t think I should pay the $80 call out as I paid for the part and labor. Not how they do that at home.

Liked the two techs. We’re not shady.

I would recommend the company with the earning of the $80.

via Google
Lydia Mason

The technician was very professional. He explained what he was going to do, and was efficient in doing so. I wouldn't hesitate to recommend Total Air.

via Google
Mark S

I was satisfied with the Tech and service. He was nice as well as knowledgeable.

James Parker

Mr. Nevon was prompt and polite, took care of my issue quickly, and the price was fair. I'd recommend total air to anyone.

via Google
Terry N

Billy was great. Everything went smoothly and he was very professional.

Sipping Som

Total Air is a very good company to work with! They are professional, friendly, and very eager to make you happy! I totally recommend them and will use them for any future AC needs I have.

via Google
Bill Swengros

From start to finish, the team from Total Air was very knowledgeable, professional, and addressed all my concerns. I believe they delivered a superior product at a discount price. I highly recommend them.

via Google
Marcus E

Nevon Hinds was very courteous and professional. Within 5 minutes he found the problem and showed the damaged part to me, explaining how and why it happened. 15 minutes later my AC was up and running. He also stayed around a bit to double …

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via Google
Vinny Lucente

professional, reasonable, trustworthy. need I say more

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Jessica Salas

They installed our new HVAC system today and they were nothing short of amazing!! They were met with a flooded yard, a lovely afternoon Florida thunder storm, and some wiring issues. But, they got the job done and we look forward to cooler …

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Charlie Florida

ALWAYS pleasant, helpful and honest. I absolutely like and trust them all.. Wish they did other home service items as well! It is a pleasant experience from the phone call to then to working with the service folks.. they are like friends.

via Google
Bonnie Kartha

So happy with Total Air!!! We have been using them for many years on 2 properties. Every tech is professional, efficient and honest. I wish all home repair companies could emulate their quality!!!

via Facebook
Judy Bucher

Excellent, professional caring service from initial phone call for estimate, through to scheduling of inspection! Very pleased with my new AC heat pump and new duct work!

via Facebook
Dale Gunter

A friend recommended Total Air to me and I am very grateful. The two men who were here for regular maintenance checks so far (Brian and Rigo) were very professional and knowledgeable with absolutely no pressure to purchase anything I didn'…

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John Lawrick

Total air is great. Professional, knowledgeable, and great customer service!!

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Joe R

Brian very helphul... Great asseT to your company!

Robert Magness

These guys did a very good job, excellent work. They were professional always and in general I’m very satisfied with what I received. I know I could have gotten someone to do it for less cost to me, and I know I could have paid much more, …

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Chuck Thigpen

They stay on track with PM on commercial properties and are fair in price.

Repair parts are confirmed prior to scheduling repairs, saving rescheduling issues and maintaining customer satisfaction.

via Facebook
Peter H

It went great – billy was awesome

Trevor Keller

Great first impression! Need help on the weekend and Jason was very professional and efficient! Gave us options and we ended up committing to yearly maintenance service! Thank you!

via Facebook
Terry Bateman

We have over 100 homes in ST Pete and i'm so glad i changed up my AC company, these guys offer great service & customer service

Thanks

via Facebook
Ellen Smith Serrano

Very professional team came out to replace my attic air ducts. It’s a dirty job and they did a great job. Fast, clean, Professional. Thank you!

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Rick Ellson

Jason came out and let me know how much a replacement for for my existing unit would cost. Very personable, professional and well mannered. When I need them I know they will be there.

via Facebook
G Stan

Professional, courteous and dependable. Had the residential preventative maintenance service done this past week on our AC. Super easy to book on my schedule and tech was professional. He arrived within the appointment window and called …

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Jessica Villanueva

No one wants to be without AC in this FL heat! Thanks to Total Air they were able to come out same day and fix our church A/C! Antoinette was able to get us scheduled quickly and Brian was on time and very professional and got the job done…

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Michael Morris

Our AC stopped working. We called, set up a same day service appointment. About 2 hours later the technician arrived. He found the problem within 15 minutes, then fixed the system within an hour. WOW. He was fast, knowledgeable, efficient …

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Dorothy Vessey

promptness along with great service.

I was pleased with all

via Facebook
Jeni Lyn Smagacz

Allendale Children's Center ONLY uses Total Air because they are the BEST!

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Melissa Pinnick

Total Air is a family owned business that takes pride in their work. They are dependable, proactive and very knowledgeable. Highly recommend!!!!

via Facebook
Krissi Thornbrugh Murray

Very efficient and professional, they arrived when said and got the job done. I was super happy with the service and the honesty. Their prices are fair and the tech was great. Thank you, will definitely use in the future.

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Ted Lee

Aaron and his crew are the best. No BS estimates and hard honest work.

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Linda Lopez Elliott

Another satisfying job by Jason and Total Air! Thank you guys again! #elliottcoastalrealty

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Denise Falcon Soileau

Thank you for everything! Honest and reliable, not to mention best prices in reliabl. We hired Total Air after 2 other companies weren't very trust worthy.

Thanks! Dee

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Richard Stevens

I arrived in St. Petersburg by boat with an air conditioning unit on the fritz. I am fairly handy but could not diagnose a solution. A call to Total Air provided quick response and an amazingly quick repair. Made my "head spin".

From my…

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Alan Gentry

Aaron is a terrific manager and owner. I would highly recommend all of my friends in the greater St Petersburg area to call Total Air for all of their HVAC needs!

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Tony Scott

I have been using Total Air for 9 plus years on my personal property and several rental houses they have done multiple repairs for me and installed two new systems. They are always very prompt, very personable and professional and do a …

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Pam Burns

We highly recommend Total Air. Their service is prompt and excellent. I had a manufacturer's warranty problem and Bailey (in the office) didn't give up and got the warranty honored – she went over and beyond the call of duty and not many …

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Claudia Junqueira

We've been using Total Air for 15 years at our house and we are very happy with the service, they are always on time, reliable, honest. We had an emergency one weekend and they came over right away and fixed the problem. Aaron and his crew …

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Laura Poltevecque-Castine

Always the best service from professional technicians. Total Air got my system up and running right away with reasonable pricing. I've used them for maintenance and issues for many years and never had a bad experience! Highly recommend!

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Jamie Hartke Davison

Just wanted to Thank You guys for getting someone out so quickly, he did a fantastic job! He found a filter inside the unit in the attic that has never been removed (yuck, you can imagine what that looked like, the unit has to be at least…

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Georgia Barnes

GEORGIA BARNES likes Total Air

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