Clearwater, FL

Customer concerned about unit not cooling properly. Customer has mentioned they have reset the breaker and clean drain line with vacuum. Unit is not cooling properly. Checked thermostat calibration and filter location. Checked blower motor operation and inspected equipment cabinet. The evaporator coil is rusty and aged equipment. Located the blower motor is bad and needs to be replaced. The blower motor is to pull in air from return filter and send thruway the evaporator coil and out the ductwork. Need blower motor replacement Bryant Model # Fb4cnf048 Serial # 3414a84840 Checked condenser unit and start up components. The condenser has good refrigerant pressure in the system. Customer would like comfort advisor to come out provided estimate for unit replacement. I have placed an estimate for blower motor replacement Customer has approved for comfort advisor to estimate for unit upgrade. 2500 sq ft. With 4 ton heat pump condenser. Thank you for choosing total air.

I performed a tuneup to include rinsing the indoor and outdoor coils, checked all electrical connections, flush the drain line, checked, refrigerant level, checked all filters. System is performing an operating within manufacture specifications with a 18° temperature split a 10° south cooling at 10° superheat evaporator and condenser and coil’s were very clean. Filter was also in good condition. No recommendations at this time and.

Rescheduled

High voltage, short, detected at the air handler that has burnt and arching wiring. No high voltage to the AH. POSSIBLY of a bad control board & blower motor. With age & condition we strongly recommend upgrading the electrical panel & system replacement options. A comfort advisor has been scheduled within the hour. Thank you for choosing Total Air….. Todays quote Comfort Advisor is scheduled within the hour…. 49.95 discounted Air Care dispatch fee/membership is up for renewal in 3 months…

Called out today due to no cooling. Upon arrival the condenser fan motor would not turn on. Fan motor is seized. Capacitor is low. Evaporator coil is corroded and falling apart. There is corrosion in the condenser as well. This unit is past the end of it’s expected lifespan. Machine is out of manufacture warranty. Gave options for fan motor and capacitor replacement. Even after the motor is replaced there is a chance that there are additional issues with this machine. A comfort advisor will be out from 4-5 today to give options on machine replacement. Left disconnect pulled and turned indoor fan on to provide some comfort. Client declined preventative maintenance plan at this time. Thank you for always choosing Total Air!

Indoor fan motor has failed. Fan motor is moving very slowly causing the evaporator coil to freed up due to lack of proper airflow. Customer authorized to move forward with replacing the motor and wishes to give more thought for moving forward with cleaning of the blower wheel and evaporator coil and possibly a pure air UV light. Additional findings after installing the new blower motor, I started the system and ran it in cooling for 20 minutes and discovered that the system is slightly under charge by 2 to 3 pounds of refrigerant only achieving a 1.8° to 2° sub cooling when the manufacture requirement is 11° sub cooling. Complementary.

Performed preventative maintenance tune up. First I have cleared debris from compressor unit. Cleaned and rinsed condenser coil and compressor deck. I have change all filters. Inspected the air handler unit. Unit service is for main office. Customer has mentioned the unit has been struggling to keep temperature during hot summer months. Checked blower motor operation and inspected equipment cabinet. Cleaned and rinsed drain pan and vacuumed drain line. Flushed drain line with water and primed drain line. The evaporator coil is rusty dirty and needs a deep cleaning to help unit breathe properly and cooling properly. Unit has good capacitor and blower motor is running properly. Next went to condensers on ground. During start up the Condensers unit is noisy while running. The compressor amp draw is over manufacture specifications at 19 amps. Customer has mentioned the unit has possibly leaking in r22 system. Checked condenser fan operation and checked electrical components. The capaci

Called out today due to no cooling. Upon arrival system would not respond. Found that the float switch was tripped due to a clog in the primary pan. Gave options for a one time flush vs a preventative maintenance plan. Client enrolled in the preventative maintenance program and I waived the charge for flushing the drain. Performed first tune up today. Checked all electronics and motor components to ensure equipment is operating properly within manufacture specifications. Flushed drain line. Tested capacitors. Blower wheel and coil are clean. Measured the temperature drop across the coil. Outside I checked refrigerant pressures. Took amp draws. Removed the fan from the condenser and cleaned the coil from the inside out. Vacuumed drain line clear from outside port. Equipment is operating properly at this time. Client is aware that he has one remaining tune up before renewal. Thank you for always choosing Total Air!

03/14/24 DISPATCH PLEASE call to confirm a comfort advisor between 3 or 4pm tomorrow, 03/15/24 for system replacement w/ductwork replacement… Found duct work insulation coming threw the supply vents. I inspected the duct work & found the original duct work installed & mouse droppings inside & outside of the AH. HOLES in the supply plenum. Also, a dirty filter & a purple balloon in the filter section of the AH. ( see pics). I found the pressure & temperature off from manufacture specs. 9 degree SC & the system calls for 13 degrees. VERIFIED homeowners parts only warranty. Costly repairs outweighs replacement options & does not guarantee further breakdowns until the duct is replaced. Thank you for choosing Total Air…. Repairs performed tonight included Recharge the system w/r-410a Bring the sub cool back to 13 degrees (manufacturing specs)

RETURN WEDNESDAY customer ordered proper size filter and will need us to come back to change it. Customer will call into office when filters arrive. Checked system, refrigerant temperatures and pressures. Took temperature split at supply vent and return on unit. Checked all electrical components capacitor, compressor amp draw, float, switches. Phone switches are bad after tests. Customer approved replacements. UV germicidal light is functional. Washed condensing unit flushed and vacuum drain line. System is running well.

Customer concerned about unit not cooling properly. Checked blower motor operation and inspected equipment cabinet. Strongly recommend pulling and cleaning the blower wheel to help unit breathe properly and keep properly. Checked thermostat calibration and filter location. Checked outside condenser unit and drain line. The condenser unit is not working or running. Open service panel and located the defrost control board and fan relay logic board is burnt out. No rodent or critters inside. Due to age equipment and failure on components, strongly recommended to have comfort advisor speak with customer about upgrading the system to the energy standards of today’s equipment. Customer is interested into new germicidal uvc light to new unit installed. New unit installed will have maintenance inspections and 10 yr warranty on equipment. Customer has approved for comfort advisor to estimate for unit replacement. Tomorrow is next available for comfort advisor afternoon. Comfort advi

Customer said the system is working well since we replaced the capacitor. They would like to renew for the total air cares program 2 for 1. System is R22 Freon. Unit is cooling well at this time. I would consider a new system before the end of th year and the next refrigerant type begins.

Called out today to perform precision tune on a 2 year old system. Checked all electronics and motor components to ensure equipment is operating properly within manufacture specifications. Checked EAC filter. Tested float switch. Cleared drain line and tested condensate pump. Measured the temperature drop across the coil. Outside I checked refrigerant pressures. Tested capacitor. Removed the fan from the condenser and cleaned the coil from the inside out. Removed debris from the bottom of the condenser. Equipment is operating properly at this time. Renewed maintenance plan for a buy one get one year free. This maintenance agreement will start on August 16th of 2024 and is valid until August 16th of 2026. Please order a new box of EAC filters sized 21x25 and ship them to the home. Thank you for always choosing Total Air!

I return to install 10 KW heat kit and also replaced TXV valve. I tested system in both heating and cooling and both work well. Upon arriving system was not heating I first found that the thermostat was wired incorrectly with the white wire being plugged into W/electric heat, when it should be plugged into a W-2 due to it being a heat pump. Also, the thermostat was program incorrectly. Additionally, the suction line pressure dropped to 15 psi‘s when operating in heat. However, when switching to cool mold, pressures operated normally. There is a restriction at the outdoor TXV, which needs to be replaced. Also, the heat sequencer was faulty. Customer approved repair items need it will be an outdoor TXV and a three stack heat sequencer.

Materials added 2 cans of evaporator cleaner Notes: customer recently moved into the home and signed up for our membership program. Did a full tuneup on two systems inspected all electrical components, Freon levels, delta T, and cleared and flushed drain lines. Summary: system number 1: the high side Schrader needs to be replaced. This can cause refrigerant to leak out of the system and it is loose. The evaporator coil also has debris buildup and a level one cleaning will help remove debris and have better efficiency. System number 2: the capacitor is outside factory range. I highly suggest replacement to help prevent premature breakdown. Both systems have calcified drains. Adrian salt treatment will help prevent a clogged drain. Completed the following repairs. Replaced Schrader core on system number one high side once replaced insured. Freon levels were within. Normal range completed evaporator clean in place on the garage. Air handler completed drain solve on number two. I n

Called out today to complete a quad repair on an indoor air handling unit evaporator coil. Coil needs to be replaced. Pumps down all refrigerant to the outdoor unit and cut the evaporator coil out of the air handling unit. Cut drain lines and copper piping. Install the new evaporator coil/TXV to factory specifications. Tied in the systems, suction and discharge copper lines, rebuilt systems, primary condensate, drain line, and started the system in the cooling mode. Notice the system was extremely low on refrigerant. Added 5 pounds R410a to the system to get pressures within range factory specifications. Completed full system inspection, verified functions in both heating and cooling modes at indoor and outdoor units. At this time the system is producing a 21° delta T in the cooling mode, and the system was producing 94° in heating mode. Cleared the condensate drain line with nitrogen to ensure the drain line can drain properly while operating in the cooling mode. This drain li

Possible recall Customer has mentioned the breaker was reset on heater from technician previous out January 21. Customer concerned about unit not shutting down after temperature has satisfied on thermostat. Checked thermostat calibration and filter location. Customer has new filter. Checked blower motor operation and inspected equipment cabinet. Located the fan running. Unit has good uv light installed. Checked thermostat settings and the settings are set of fan on. Showed customer how to use thermostat properly and change modes on thermostat. Customer understands how to use thermostat settings and set for fan operation in automatic. Recommend new safety surge protector on air handler unit to prevent voltage spikes and electrical failure on control board and blower motor. Customer has approved for new safety surge protector. Installed and checked unit operation. Unit is cooling well and running properly. Thank you for choosing total air.

Called out today due to no heat. Found burnt wires and connections to the heat kit. Heat kit is corroded. Replaced heat kit under warranty. Tested electronics and motor components. Equipment is operating properly at this time. Thank you for always choosing Total Air!

System not heating and offline due to tripped high voltage breaker for indoor unit. Reset breaker and back to normal operation. No issues found that would cause breaker to trip. Possible breaker going bad or power surge. Collected 49.95 service fee. Job complete.

Upon arrival to scheduled multi system maintenance (2) I was shown to a conventional split system with an A/H unit located in the upstairs closet space. Mini split A/H located in the downstairs bedroom. Paul panel doors to inspect all electrical components connections, collect electrical readings off all indoor components, pole, and clean filters or replace with new, and inspect the evaporator coils for cleanliness. Evaporator coils could use cleanings at this time. There’s debris buildup on the conventional systems evaporator coil, as well as the mini split system evaporator coil. All electrical components connections are secure and all readings are running within range of factory specifications. There is significant biological growth building up on the conventional systems, evaporator coil. The system is equipped with a pure air X UV light system that is located in the supply Plenum. I’m highly recommending, installing a secondary UV light on the inside the cabinet to ensure all

Customer concerned about unit not heating properly. Customer has mentioned the outside condenser unit has freezing up on thermo expansion valve. Checked unit operation and located the fan relay is on and fan will not stop running. Checked blower motor operation. Checked thermostat calibration and filter location. The relay is stuck and needs to be replaced. Customer has approved for relay replacement. Replaced relay and checked unit operation. The refrigerant pressure is good at manufacturing specifications. Needs to follow with warranty txv replacement. The txv was replaced in Nov 2022. Rheem Model # RQPM-A043JK000A UA Serial # W261833210

Customer concerned about unit not cooling properly. Customer has mentioned the thermostat is not working properly. Checked thermostat calibration and filter location. The thermostat is not displayed calibration. The thermostat is stuck on startup. Reset thermostat and tried new batteries. The thermostat is bad and needs to be replaced. Recommend new Honeywell thermostat replacement to have unit cooling and running properly. Customer has declined services at this time. Unit is down not cooling at this time. Customer will be replacing thermostat. Needs/ has a dehumidification TH 8321R1001 Honeywell thermostat for direct replacement.

Repair cannot be completed due to the non-availability of the evaporator coil for the unit per representative from Johnstone. The air handler was designed for a vertical application and therefore the coil that is the OEM replacement for the air handler does not come with a drip tray which is needed for a horizontal application . I advise the customer the two options we would have available to get his system back up an operational would be either to replace the AirHandler or replace the entire system. Customer agreed to speak with a Comfort Advisor to get estimates and quotes for either option. Repair is put on hold due to lower part of the drain pan needed to complete repair. After further developments in this quoter repair, we were sent in correct equipment to be able to complete the job. The drain pan that was sent out to match the new coil that was supposed to go in. The air handler does not fit in its place. Spoke with Drew at the distributor and found out all information give

Eac media filters

Upon arrival customer told me outdoor unit return on indoor unit would not. Went in the attic to check the air handler and the blower motor is not coming on I found a bad blower motor. Please call customer with price and availability on blower motor also check warranty please